Luis Sanchez
Luis Sanchez at McPeek's Chrysler Dodge Jeep Ram of Anaheim

Luis Sanchez | Page 2

Service Advisor

McPeek's Chrysler Dodge Jeep Ram of Anaheim

1221 South Auto Center Drive
Anaheim, CA 92806

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4.5
38 Reviews
4.5

38 Reviews

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38 Reviews of Luis Sanchez

August 10, 2026

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I been here two times but I just notice my car after the service there mud in driver side floor and full of mud my under my car why they don’t car wash because my car I bring there it’s clean inside and out More

by staanaelaine
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Recommend Dealer
No
Aug 13, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 07, 2026

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I did not receive a quote for authorization before my service was completed. 2 services I had requested were not done even after my truck was there for four days. It took my call to find out information More

by rosemarm
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Recommend Dealer
No
Aug 13, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 07, 2026

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Very nice people came in for an oil filler change. It was free at the tires rotated for 30 bucks. Waiting room was very nice. Great experience. I used them all the time. More

by jimmyzee47
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Recommend Dealer
Yes
Aug 07, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Knowing our waiting area was comfortable and our straightforward pricing for your tire rotation and oil filter change met your needs is rewarding. Our team is pleased we could rotate your tires and handle the oil filter service on your Jeep Compass efficiently. Your continued loyalty and five-star rating mean a great deal to us.

August 05, 2026

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Charging me for repairs that should be covered under warranty as this is the third time the truck has been in for rear tail light problems. Might have gotten a lemon?! More

by cassadyroofing
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Recommend Dealer
No
Aug 09, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 04, 2026

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Luis Sánchez helped me with my vehicle he was constantly keeping me updated and I got my car back within a day and a half. We had a better experience at Mcpeek of Anaheim than we did at the previous dealers More

by karla
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Recommend Dealer
Yes
Aug 04, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Your note about Luis keeping you informed demonstrates how much we value clear communication. We’re pleased we could return your Jeep Grand Cherokee within a day and a half and deliver an experience better than your previous dealership. Hearing that means a lot to Luis and our service department.

August 04, 2026

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Amazing experience as always with these guys. Truck was ready to go in a few hours. Best service out there. Thanks Miguel and McPeeks! More

by apraisern43
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Recommend Dealer
Yes
Aug 04, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Knowing that having your Ram 2500 ready to go in just a few hours made your experience amazing is rewarding. Hearing that you found our service the best out there means a lot to our team. Miguel appreciates your kind words and looks forward to helping you again.

July 31, 2026

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The employees are very knowledgeable, friendly and always address my concerns. The facility is always kept clean! I would recommend this dealership to everyone! More

by bsinbigbear
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Recommend Dealer
Yes
Jul 31, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

It’s wonderful to know our team’s friendliness and expertise made a difference during your Ram 1500 service. We’re pleased the facility’s cleanliness stood out and appreciate your recommendation. Enjoy the drive!

July 28, 2026

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Made an appointment to bring my vehicle in for a recall inspection. Appointment was made for 8:45 this morning. I had requested to wait for the inspection. Circumstances required me to leave it and come ba More

by Paulwyley
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Recommend Dealer
No
Jul 31, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 27, 2026

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Everyone I interacted with was very professional and efficient. Very happy with the service provided. More

by c.ferguson12
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Recommend Dealer
Yes
Jul 27, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

Thank you for recognizing our team’s professionalism and efficiency. We’re pleased you were happy with the service and look forward to serving you again.

July 27, 2026

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The staff was friendly and professional. Luis did an outstanding job taking care of me and in updating all info about my RAM including recommendations. More

by c17becker
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Recommend Dealer
Yes
Jul 27, 2026

McPeek's Chrysler Dodge Jeep Ram of Anaheim responded

It’s wonderful to hear our team was welcoming and professional. Luis is glad he could provide clear updates and recommendations for your Ram 1500. Thank you for choosing us for your service needs.

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