Luis Silva
Luis Silva at Courtesy Chevrolet Center
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Luis Silva | Page 2

Service Advisor

Courtesy Chevrolet Center

750 Camino Del Rio North
San Diego, CA 92108

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4.6
29 Reviews
4.6

29 Reviews

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29 Reviews of Luis Silva

March 07, 2024

Dealership Rating
Employee Rating

The last service advisor was good. But Luis was even more professional, made feel like he really cared that I understood what was needed for my truck. He also made sure that everything More

by T.BAILEY1785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Courtesy Chevrolet Center responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 29, 2024

Dealership Rating
Employee Rating

The service was great! Luis helped me out with my car. It was fast and he told me what I need for next time! He gave me great customer service!! More

by ldd1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Courtesy Chevrolet Center responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet Center! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2024

Dealership Rating
Employee Rating

Went for recall service and worked on wifi in customer lounge which was all good. More

by s
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 02, 2024

Courtesy Chevrolet Center responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2024

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Employee Rating

I was booked for an appointment and dropped my vehicle off only to get a phone call that they didn’t have the part in stock. More

by Acas
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rafael Ramirez

Feb 25, 2024

Courtesy Chevrolet Center responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 295-4648 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 20, 2024

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Employee Rating

Excellent service completed in a timely manner and a detailed report of the work done and services that would be needed in the future. More

by Derekt811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2024

Courtesy Chevrolet Center responded

We appreciate your positive review about your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2024

Dealership Rating
Employee Rating

Issue with DEF tank and emission codes was fixed correctly and quickly to my complete satisfaction. More

by mtrhoades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Courtesy Chevrolet Center responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 15, 2024

Dealership Rating
Employee Rating

Luis porvided me with the best of the experiencies when it comes to take a vehicle to service, well he was not only kind and nice: he recieved the car right on schedule, recommended me a better option for More

by Jacobovalenzuelaruano
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2024

Courtesy Chevrolet Center responded

We're happy you found our staff to be so supportive during your experience here at Courtesy Chevrolet Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2024

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Employee Rating

Took way too long (3 visits) to get them to actually acknowledge my issue and take it seriously. More

by JtGilman94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rafael Ramirez , Rakan Qumsieh

January 29, 2024

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Employee Rating

Whole experience was great. Easy check in, nice lounge with good wifi to get some work done while there. More

by PAT.PANNUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Courtesy Chevrolet Center responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 21, 2024

Dealership Rating
Employee Rating

Quick and easy. Friendly staff kept me informed. Easy pick up. Car ready earlier than expected. More

by MELISSAH930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Courtesy Chevrolet Center responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

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