Luis Sousa | Page 2

Great experience at Honda of Freehold. The staff was professional, welcoming, and respectful of my time. They took the time to explain everything clearly and made the whole process smooth The staff was professional, welcoming, and respectful of my time. They took the time to explain everything clearly and made the whole process smooth and stress-free. The service team was knowledgeable and efficient, and I felt confident my vehicle was in good hands. Overall, excellent customer service and a dealership that truly cares about its customers. I would definitely recommend Honda of Freehold to anyone looking for quality service and a great experience. More

by CESAR VELEZ Verified Customer Verified Customer

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Dealership is very clean, the service team is very attentive and every time I get serviced Jeremy experience is great. attentive and every time I get serviced Jeremy experience is great. More

by jdmaxwell13 Verified Customer Verified Customer

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Great service! Service explained that the rim was ruined when I hit a metal piece on the GSP and was kind enough to take one from another car. We were on our way in Service explained that the rim was ruined when I hit a metal piece on the GSP and was kind enough to take one from another car. We were on our way in a short period of time. More

by BRUCEHARRIS24 Verified Customer Verified Customer

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Lou and the entire team go beyond our expectations! ! They are always professional and exceptional!!! ! They are always professional and exceptional!!! More

by Mike F. Verified Customer Verified Customer

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We brought the car in for a recall, and left with undisclosed damage to a door near the repair site. No one at the dealership fessed up (actually it looked like someone attempted to magic marker the undisclosed damage to a door near the repair site. No one at the dealership fessed up (actually it looked like someone attempted to magic marker the damage) about it so we only discovered the damage at home. After some phone calls, the dealership ultimately repaired the damage they caused. This took two separate return visits (and hours of waiting) - once for the service director to confirm the issue, and then a second trip when they had someone available to professionally repair the issue. More

by RRR Verified Customer Verified Customer

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Recently at Honda for service and fluid changes. Service went well . Helpful customer service rep great service. Service went well . Helpful customer service rep great service. More

by ROBBIE77677 Verified Customer Verified Customer

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Salesman was good. Then I found a plug in side wall front tire! Not cool! Then I found a plug in side wall front tire! Not cool! More

by camomanc230 Verified Customer Verified Customer

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Worked with Louis, he was great. He understood my situation and resolved it right away. He understood my situation and resolved it right away. More

by MICKEY41064 Verified Customer Verified Customer

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I just want to report that I had an excellent experience with Luis Sousa the Service and Parts Director. I thought that I needed to purchase a new car because I was having an issue with my old one. Luckily, with Luis Sousa the Service and Parts Director. I thought that I needed to purchase a new car because I was having an issue with my old one. Luckily, I was able to get in touch with Luis who went out of his way to work with me to resolve the issues I was having with my car that wasn't able to pass inspection. It is great to have someone to speak with that really knows his stuff. More

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The Service Dept. was on time helpful and explained what they were going to do to my car during my visit. was on time helpful and explained what they were going to do to my car during my visit. More

by TRISHTRAV03 Verified Customer Verified Customer

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