Luis Tinoco | Page 13
Sr Service Advisor
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
395 Reviews
Write a Review395 Reviews of Luis Tinoco
June 19, 2024
Well organized and clean facilities, friendly staff make me more confident to do service and come back in the future. Just one thing needs to be addressed long time to do the service even with appointments me more confident to do service and come back in the future. Just one thing needs to be addressed long time to do the service even with appointments More
June 13, 2024
Luis has been awesome thanks so much for all you do for me and my car! me and my car! More
Other Employees Tagged: Herberto Delgado, Mike Szafraniec, Kelia House , Aaron Austin, Auzi Wallace
June 04, 2024
Best service I have ever had by the writer and workmanship. Work done properly and on time. workmanship. Work done properly and on time. More
Other Employees Tagged: Herberto Delgado, Mike Szafraniec, Kelia House , Aaron Austin, Fred Borek
May 27, 2024
Brought my car in to have the fuel tank and other things checked out. Work ended up being covered under warranty. Good service. Luis and Brian were helpful and respectful. Decent communication in how long t checked out. Work ended up being covered under warranty. Good service. Luis and Brian were helpful and respectful. Decent communication in how long they would need to keep my car to perform the repairs. I also liked that they provided a video of their initial inspection of the car. I’ve tried at least one other VW dealer in the area, and this one is now my first choice. More
May 17, 2024
Need more mechanics. So the customer service can give a more exact time frame for work being done. The online service schedule doesn't seem to work properly. So the customer service can give a more exact time frame for work being done. The online service schedule doesn't seem to work properly. More
May 16, 2024
I found a bag of empty cans of alcoholic sparkling water in the trunk of my car, obviously left by the people working on my car. That says it all about the quality of work done at this dealership. in the trunk of my car, obviously left by the people working on my car. That says it all about the quality of work done at this dealership. More
Dealership Inventory (356 Vehicles)

