Luis Tinoco
Luis Tinoco at Volkswagen of Downtown Chicago

Luis Tinoco | Page 20

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.4
395 Reviews
4.4

395 Reviews

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395 Reviews of Luis Tinoco

August 12, 2022

Dealership Rating
Employee Rating

Jaymi is great to work with! Overall service did an amazing job, will definitely be back More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Jaymi Garcia, Adam Khamsot, Miguel Meza

Aug 12, 2022

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jaymi met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

August 10, 2022

Dealership Rating
Employee Rating

It was a good experience, I appreciate that they made sure we got tooken care of More

by wellingtonsway2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Jaymi Garcia, Adam Khamsot, Miguel Meza

Aug 10, 2022

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 07, 2022

Dealership Rating
Employee Rating

Upon picking up my vehicle after 3 months and after paying over $4,000 I noticed my Rockford Fosgate powered subwoofer was inoperable in rear with wet substance inside reported to Louise same day we ex More

by T webb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 11, 2022

Volkswagen of Downtown Chicago responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please reach out to Bill Dolan at 312-628-4848. We'd love to get to the bottom of this and turn things around for you.

July 31, 2022

Dealership Rating
Employee Rating

They are very flexible on when we bring in the car. The work appears to be perfect. They are always courteous. More

by BILL.AFREIVOGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department, Bill! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 14, 2022

Dealership Rating
Employee Rating

The service rep kept me informed every step of the way. The dealership could be better organized when delivering the car after service-wait time to pickup car was nearly 30 minutes. More

by POCMAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2022

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

July 09, 2022

Dealership Rating
Employee Rating

Berto was very helpful and kept me up to date on the progress of my vehicle! More

by TBERRY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Jaymi Garcia, Adam Khamsot, Miguel Meza

Jul 10, 2022

Volkswagen of Downtown Chicago responded

We are very happy to hear Herberto and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 24, 2022

Dealership Rating
Employee Rating

Thank you so much for taking cater of me and my family. Volkswagen of Chicago never disappoints! Great service in a timely manner! More

by glondono007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado , Jaymi Garcia, Miguel Meza

Jun 27, 2022

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

June 13, 2022

Dealership Rating
Employee Rating

The dealership is professional and the employees are nice. The service was satisfactory ad eficient More

by BAHAR001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

May 24, 2022

Dealership Rating
Employee Rating

Great service . Everyone working on the maintenance and services department is incredibly helpful and cordial More

by MOYTA825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaymi Garcia

May 24, 2022

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 20, 2022

Dealership Rating
Employee Rating

Outstanding performance in customer satisfaction this is one place I will recommend work I bought a 2010 Audi A4 from here and they treated me great More

by lilhaiti91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Khamsot

May 23, 2022

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

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