Luis Tinoco | Page 27

5k service Great customer service, very knowledgeable and helpful. Explained the service that I was being charged for thoroughly. Updated me on a recall that the Great customer service, very knowledgeable and helpful. Explained the service that I was being charged for thoroughly. Updated me on a recall that they fixed. Great experience More

by KARIE.STEWART Verified Customer Verified Customer

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Quick repair of failing engine It was diagnosed quickly and properly. Work done on time with good quality. Got advice on other components which need my attantion. Planning to follow It was diagnosed quickly and properly. Work done on time with good quality. Got advice on other components which need my attantion. Planning to followup with the Service. More

by PETER54 Verified Customer Verified Customer

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Friendly staff with great service I had a positive visit to the service department. The staff was friendly. The facility was comfortable. The my service coordinator made sure I underst I had a positive visit to the service department. The staff was friendly. The facility was comfortable. The my service coordinator made sure I understood my report and knew my options. They also coordinated ride service so that I could get to and from work. More

by Tara Verified Customer Verified Customer

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5k service Friendly service with a nice, quiet waiting area to work in while I waited. 5k service and recalls taken care of in a timely manner. Friendly service with a nice, quiet waiting area to work in while I waited. 5k service and recalls taken care of in a timely manner. More

by patrick.brianne Verified Customer Verified Customer

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Luis is great I brought my car in this week and had a great experience. Luis was very helpful and went above and beyond to be friendly and helpful. I brought my car in this week and had a great experience. Luis was very helpful and went above and beyond to be friendly and helpful. More

by DENNIS.RITTENHOUSE Verified Customer Verified Customer

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Great service on first visit! Professional and communicative. Had to wait a bit longer than they said, but if the work is done well and accurately, and there's no surprise charges, Professional and communicative. Had to wait a bit longer than they said, but if the work is done well and accurately, and there's no surprise charges, then it's worth it. More

by NAN62 Verified Customer Verified Customer

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Amazing, prompt service I had a slow leak that turned worse. I was able to bring in my car for a complementary tire patch in the morning, and get it back in the afternoon, c I had a slow leak that turned worse. I was able to bring in my car for a complementary tire patch in the morning, and get it back in the afternoon, complete with a ride to and from work. Thank you, Luis and VW of Downtown Chicago! More

by adegade Verified Customer Verified Customer

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