Luke Clearwater
Luke Clearwater at Tynan's Nissan Aurora

Luke Clearwater | Page 137

Service Advisor

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7
1,631 Reviews
4.7

1,631 Reviews

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1631 Reviews of Luke Clearwater

December 18, 2019

Dealership Rating
Employee Rating

Excellent Service Advisor Luke was great to work with. Very friendly and helpful. He told me what needed immediate attention and what services would be needed in the near futur More

by MISHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2019

Tynan's Nissan Aurora responded

Thanks so much for the kind comments about Luke! We really appreciate your wonderful feedback, and we hope to see you back again in the future!

December 17, 2019

Dealership Rating
Employee Rating

Unprofessional not helpful We had work done totalling near 2000 dollars. Never asked of how it was going to be paid. When I showed up an hour early before my car was ready, I wa More

by GILBEYJ2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 19, 2019

Tynan's Nissan Aurora responded

We are so sorry to hear about this. We apologize for any inconvenience or misunderstanding, and we would like to talk with you to learn more about your experience and see if there’s anything we can do. Please reach out directly to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564. We hope to hear from you soon.

Dec 19, 2019

GILBEYJ2000 responded

No thank you. The damage has already been done, and i dont feel theres anything that can be said to excuse the completly unprofessional behavior my wife and i experienced in a time we felt extremely vulnerable. I will definitely not be back. Nor will any of my friends, family, or neighbors.

December 17, 2019

Dealership Rating
Employee Rating

Polite & Professional Very good experience. Good experience overall. Orrin at counter professional and polite. Car done in time (under) timeframe promised. Recall fix t More

by RUTHMGLENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2019

Tynan's Nissan Aurora responded

Thank you for the five star rating! We really appreciate you taking the time to leave us such kind feedback, and we hope to see you back again in the future!

December 10, 2019

Dealership Rating
Employee Rating

Nissan is the best Best service center in Colorado. Friendly faces polite an easy access to appointments especially for oil change tire rotation etc. I was very please More

by DSIMPSON110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally , Steven "Chase" Barns, Brian Laatsch

Dec 12, 2019

Tynan's Nissan Aurora responded

Thank you so much! We are so grateful for your kind words about our dealership, and we hope to see you back again in the future!

December 09, 2019

Dealership Rating
Employee Rating

Great service Always prompt and friendly service at Tynan’s! They were busy when we went in but we’re able to get our car back to us in less than 2 hours. More

by Bryanvasquez18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taher Fares

Dec 12, 2019

Tynan's Nissan Aurora responded

Thank you so much! We really appreciate your kind words about our team, and we hope to see you back again in the future!

December 09, 2019

Dealership Rating
Employee Rating

Just easy and quick service. The weekend maintenance crew was friendly and quick to help, and courteous to my wife when she picked it up. They sent documents to my phone before ca More

by N.RICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally , Steven "Chase" Barns, Brian Laatsch, I do not recall the actual names of the employees. Please review schedule for my service date on Saturday, December 7th.

Dec 12, 2019

Tynan's Nissan Aurora responded

We appreciate your feedback! Thank you so much for the kind words. We're glad that our team was able to make your experience a pressure-free one, and we hope to see you back again in the future!

December 05, 2019

Dealership Rating
Employee Rating

Fast and friendly customer service. Whether you have an appointment or not you're welcome and treat you right away. Plus,they will let you know if any repair is needed by providing the c More

by TSENNAYMESHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally , Steven "Chase" Barns, Katelynn Bregar, Rachel Collins, Robert Glandon, Brian Laatsch

Dec 12, 2019

Tynan's Nissan Aurora responded

Thank you so much for the wonderful review! We are so grateful for your fantastic feedback, and we hope to see you back again!

December 05, 2019

Dealership Rating
Employee Rating

Very Professional and Friendly Every time I have been to Tynan's for service, they have been nothing but friendly and professional. They always explain any problems they find, and a More

by JBonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2019

Tynan's Nissan Aurora responded

Thank you so much for your business! We really appreciate your kind words and your loyalty towards our service center. Thank you for being a part of the Tynan's Nissan Aurora family!

December 05, 2019

Dealership Rating
Employee Rating

Excellent customer service! As always when I walk in, Brian and everyone at Tynan's Nissan take care of you right away! Very helpful and did not wait very long at for oil change More

by SUNFLOWERKS56.DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Simons , Brian Laatsch

Dec 05, 2019

Tynan's Nissan Aurora responded

Thank you so much for the wonderful feedback! We really appreciate your kind words about Brian, and we hope to see you back again in the future!

November 27, 2019

Dealership Rating
Employee Rating

Brian is great Brian is helpful, went back to this survey after a king time to complete it cause I had a horrible experience with Luke being rude to me and my insura More

by andrew1.uram.06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Laatsch

Dec 03, 2019

Tynan's Nissan Aurora responded

Andrew, we appreciate you leaving us your honest feedback. We're so sorry that you had a negative experience with one of our team members. We would really like to talk with you to learn more about what happened. Please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564. Thank you, and we hope to hear from you soon.

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