Bait and switch with estimate.
Started out with a lower estimate over the phone then get there, oh these things needed to be done (that I couldn’t tell you over the phone) then est
Started out with a lower estimate over the phone then get there, oh these things needed to be done (that I couldn’t tell you over the phone) then estimated went up 2500. Smh. I will never be back.
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by GREGORY.MEADOWS
Verified Customer
Verified Customer
Service Price Transparency
Nov 28, 2025 -
Tynan's Nissan Aurora responded
Hello GREGORY.MEADOWS,
Thank you for bringing this to our attention. We’re sorry for the frustration caused by the change in your estimate. Some items can only be identified after an in-person inspection, but we understand how the increase felt unexpected. We appreciate your feedback and will continue to improve the clarity and consistency of our communication.
Tynan's Nissan service department is the only place to
have your Nissan repaired, They are professional and efficient, All of my expectations were exceeded.
have your Nissan repaired, They are professional and efficient, All of my expectations were exceeded.
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by eagleprun
Verified Customer
Verified Customer
Service Price Transparency
Nov 28, 2025 -
Tynan's Nissan Aurora responded
Hello eagleprun,
Thank you for your outstanding feedback. We’re glad our service team delivered professional, efficient care and exceeded your expectations. We appreciate your trust in our dealership.
Went to Tynan's for a standard oil change.
I got there right before the doors opened, and Luke had me in and out in under an hour. I've been going there for over 10 years for service on my Xte
I got there right before the doors opened, and Luke had me in and out in under an hour. I've been going there for over 10 years for service on my Xterra, and will continue to go.
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by whatza31
Verified Customer
Verified Customer
Service Price Transparency
Nov 28, 2025 -
Tynan's Nissan Aurora responded
Hello whatza31,
Thank you for your long-standing loyalty and for sharing your experience. We’re glad Luke and the team provided quick, reliable service and kept your visit efficient. We appreciate your continued trust in our dealership.
Quick to get the job done.
Quick to get the job done. Quick to get the job done.
Quick to get the job done. Quick to get the job done.
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by ADEBOLAOYELAKIN
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Tynan's Nissan Aurora responded
ADEBOLAOYELAKIN, Thank you for your feedback. We are glad to know the job was done right and quick. Until next time...
I was able to have my car taken car of right away, waited
for about an hour and it completed. Received texts and communication throughout the process. Thank you!
for about an hour and it completed. Received texts and communication throughout the process. Thank you!
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by LAURENSTOLZ
Verified Customer
Verified Customer
Nov 14, 2025 -
Tynan's Nissan Aurora responded
Hello LAURENSTOLZ,
Thank you for choosing our service department. We’re glad we could take care of your vehicle right away and keep you updated throughout the process. We appreciate your business and look forward to assisting you again.
I had three issues with my nissan pathfinder, the o will
write was working, but it was making all kind of noises, while driving the vehicle checks at speed between forty five and fifty five's miles per hour
write was working, but it was making all kind of noises, while driving the vehicle checks at speed between forty five and fifty five's miles per hour and last but not least, that's patient sounded like the bushings were bad. They had the vehicle 42 weeks.The only address the old drive system I don't feel like they test drive the vehicle after they fix that old wheel drive. Because when I got it back, I still have that shaking at speed.45 to 55 and the suspension is still making rattling noises. At this point I had spent almost $9000. They want me to leave the vehicle for more tests to determine the shaking and the rattling noises my question to them is you drove the vehicle first to determine what the problems was, at this point, I'm not concerned for additional charges. I understand that there will be additional charges to fix the rattling and the shaking. My concern is time. My vehicle was sitting there for two weeks. You telling me you cannot take a look underneath and see if control arms, trailer arms, bushings needed to be replaced.?
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by UNCLEAL51
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2025 -
Tynan's Nissan Aurora responded
Hello UNCLEAL51,
Thank you for taking the time to share your experience. We understand your frustration with the length of the repair process and the continued shaking and rattling after the repair was completed. Our team diagnosed and repaired the concern that was confirmed at that time, and the additional issues such as the shaking at higher speeds and the suspension noise will require further inspection to determine the exact cause. We recognize the time you have already invested and will work to minimize delays during the next evaluation. We appreciate your patience and the opportunity to continue addressing the remaining concerns with your vehicle. Please give us a call when you are able to complete the necessary repairs on your vehicle.
Always get a happy greating when dropping off for
service. From the service to parts team always great!
service. From the service to parts team always great!
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by SMITTY3233
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2025 -
Tynan's Nissan Aurora responded
Hello SMITTY3233,
Thank you for choosing our dealership. We’re glad our service and parts teams consistently provide a welcoming and positive experience. We appreciate your continued support and look forward to assisting you again.
The service department is excellent and gives very good
service. They are very efficient, communicating and friendly.
service. They are very efficient, communicating and friendly.
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by FGRIECKER
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2025 -
Tynan's Nissan Aurora responded
Hello FGRIECKER,
Thank you for choosing our service department. We’re glad our team provided efficient, friendly service with clear communication. We appreciate your support and look forward to assisting you again.
Luke was very welcoming and professional.
He was well groomed and had a pleasant presence. He was knowledgeable and able to answer my questions and acknowledged my concerns. I felt confident
He was well groomed and had a pleasant presence. He was knowledgeable and able to answer my questions and acknowledged my concerns. I felt confident leaving my vehicle. I asked for a courtesy ride home and he was able to set that up.
I also appreciate him breaking down the cost and which repairs were more critical and what order to do them in.
Overall, this was a great experience.!
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by ADCURRY82
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Tynan's Nissan Aurora responded
Hello ADCURRY82,
Thank you for your review. We’re pleased to hear Luke provided professional service and made your experience positive. We appreciate your trust and look forward to assisting you again.
Excellent service and communication and fair prices.
I always feel confident taking my vehicle to Tynan’s.
I always feel confident taking my vehicle to Tynan’s.
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by MTASHLEY
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2025 -
Tynan's Nissan Aurora responded
Hello MTASHLEY,
Thank you for your kind words and continued trust in Tynan’s! We’re so glad to hear you’re happy with our service, communication, and pricing. It’s always our goal to ensure you feel confident and well taken care of every time you visit.