Luke Clearwater
Luke Clearwater at Tynan's Nissan Aurora

Luke Clearwater | Page 27

Service Advisor

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7
1,631 Reviews
4.7

1,631 Reviews

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1631 Reviews of Luke Clearwater

September 19, 2024

Dealership Rating
Employee Rating

Took my car in May specifically to get brake & transmission fluid changed and coolant. And came back 2 different times after for a recall repair and a oil change and on both visits they offered me More

by A.EDWARDS1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Sep 20, 2024

Tynan's Nissan Aurora responded

"Thank you for your feedback. We're truly sorry to hear about your experience and understand your concerns. This is not the standard of service we strive to provide. We take your comments seriously and will review the situation to ensure better tracking of vehicle service history and clear communication. Please know that we value all our customers equally and would never suggest unnecessary repairs. We would appreciate the opportunity to discuss this further and work toward regaining your trust." Jacqueline Goldsboro - Customer Care Coordinator

September 19, 2024

Dealership Rating
Employee Rating

I had a great service department experience. I had a misfire that was diagnosed and repaired. I also had some maintenance performed. All the worked was done timely and right the first time. More

by eagleprun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Simons, Adnan Hassan

Sep 19, 2024

Tynan's Nissan Aurora responded

Thank you for the fantastic review! We're thrilled to hear that our service department diagnosed and repaired your vehicle promptly and that your maintenance was handled efficiently. We appreciate your trust and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

September 18, 2024

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Employee Rating

They provide easy online scheduling. On time service at my appointment. Good communication via text and phone. More

by TIMOTHYDUDLEY1
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2024

Tynan's Nissan Aurora responded

Thank you for your review! We're glad you found our online scheduling easy to use and that our team provided timely service and clear communication. We appreciate your feedback and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

September 14, 2024

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Employee Rating

Tynan's Nissan is where you need to have your Nissan repaired. Everyone is truly professional. The work was done right the first time. Extremely satisfied. More

by eagleprun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Simons, Adnan Hassan

Sep 17, 2024

Tynan's Nissan Aurora responded

Thank you for your 5-star review! We're happy to hear that our team provided professional and thorough service. We're always here to help with any future needs! Jacqueline Goldsboro - Customer Care Coordinator

September 13, 2024

Dealership Rating
Employee Rating

I bring the car for repair the one who serve me said the insurance will denied the service of lack of maintenance I told him I have record of maintaining the car and he take the car call me the next morning More

by kawther alhamaideh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 14, 2024

Tynan's Nissan Aurora responded

I'm sorry to hear about your experience. It’s frustrating when communication breaks down, especially when dealing with insurance and repairs. It sounds like there was a disconnect in how the situation was handled, and that should have been addressed more thoroughly. Thank you for sharing your feedback; it helps improve future experiences. I'm glad you found another place that's able to assist with your insurance, and I hope everything gets resolved smoothly for you. Jacqueline Goldsboro - Customer Care Coordinator

September 13, 2024

Dealership Rating
Employee Rating

Rich was great to work with . Addressed all my issues and went through to validate repairs were complete . More

by 5.HARMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Sep 14, 2024

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad Rich provided great service and thoroughly addressed all your concerns. It's important to us that repairs are fully validated, and we appreciate you sharing your experience! Jacqueline Goldsboro - Customer Care Coordinator

September 12, 2024

Dealership Rating
Employee Rating

They back what sell. Great place to do business very reliable and not afraid to talk with customers. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

Sep 13, 2024

Tynan's Nissan Aurora responded

Thank you for your kind words! We're delighted to hear that you find us reliable and approachable. We appreciate your trust in us and look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

September 11, 2024

Dealership Rating
Employee Rating

Great communication and quick service. Kept us informed through the repair and helped us in every way possible More

by CASSIDYNICHOLESHAD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Tynan's Nissan Aurora responded

"Thank you for your kind words! We're always here to help in any way we can!" Jacqueline Goldsboro - Customer Care Coordinator

September 11, 2024

Dealership Rating
Employee Rating

The service department is the best. My service adviser, Luke, is great. He always keeps me informed. More

by mike-22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Tynan's Nissan Aurora responded

"Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department and that Luke was able to keep you informed throughout the process. We appreciate your trust in us and look forward to assisting you again!" Jacqueline Goldsboro - Customer Care Coordinator

September 10, 2024

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Employee Rating

People friendly service fast and good communications excellent technology for updates thank you for your excellent service More

by CLEVETIDWELL33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Tynan's Nissan Aurora responded

"Thank you for your kind words! We're delighted to hear you enjoyed our friendly service, fast communication, and technology updates. We appreciate your feedback and look forward to serving you again!" Jacqueline Goldsboro - Customer Care Coordinator

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