Luke Hefner

The dealership was good . They were nice and fast I’m satisfied with my purchase thank you !!! They were nice and fast I’m satisfied with my purchase thank you !!! More

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Luke Hefner was great to deal with. No pressure, very friendly and highly recommend seeing him if you are in need of a car! No pressure, very friendly and highly recommend seeing him if you are in need of a car! More

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Best car buying experience ever! Go see salesman Luke Hefner when buying your next car! He is wonderful! ⭐️⭐️⭐️⭐️⭐️ Go see salesman Luke Hefner when buying your next car! He is wonderful! ⭐️⭐️⭐️⭐️⭐️ More

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Me and my wife came back to Capital Toyota after our daughter bought a car from Curry a few years ago. Curry has since moved up to management! Luke helped us as well. He's a good young man. This dealers daughter bought a car from Curry a few years ago. Curry has since moved up to management! Luke helped us as well. He's a good young man. This dealership is great to do business with!! More

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My boy Luke is awesome, he is very helpful and knowledgeable!! This was my second vehicle I have bought from him in a week!! He’s a great guy!! knowledgeable!! This was my second vehicle I have bought from him in a week!! He’s a great guy!! More

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I drove four hours to Capital Toyota in Chattanooga to purchase a $75k Toyota Tundra and trade in my 2018 TRD Off-Road Tacoma, which was in excellent condition. The managers began the process with an u purchase a $75k Toyota Tundra and trade in my 2018 TRD Off-Road Tacoma, which was in excellent condition. The managers began the process with an unreasonably low trade-in valuation for my Tacoma. After negotiations, I asked my salesman, Luke, to submit a standard counter-offer to management. He flatly refused to do so, stating, “No, that’s the deal.” This abrupt refusal eliminated any opportunity for further fair or collaborative negotiations. I feel the transaction was handled poorly, with a lack of transparency and mutual professionalism. Furthermore, during the financing process, Chandler, did not process my $500 military rebate before the close of the sale. To resolve this error, the dealership promised to mail me a $500 compensation check. After a full month passed without receiving the funds, I escalated the matter directly to the General Manager, Eddie Triplett, who apologized and expedited the missing $500 check next day. More

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Please ask for Luke he is a good Christian man . Everything he told me was so true. Honest young man. Was so very patient with me . Thank you Luke Everything he told me was so true. Honest young man. Was so very patient with me . Thank you Luke More

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Was very helpful, very knowledgeable, and fast and friendly service. Best experience I’ve had buying a automobile friendly service. Best experience I’ve had buying a automobile More

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purchased a car at Capital Toyota. Worked with Shane great customer service he’s patient and knowledgeable, we had a great experience working with him. Recommend 100%… Worked with Shane great customer service he’s patient and knowledgeable, we had a great experience working with him. Recommend 100%… More

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Came back to Capital Toyota because of my good experience last time. Luke was very nice and had good manners. Highly informative salesman. last time. Luke was very nice and had good manners. Highly informative salesman. More

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