Luke Lien | Page 17
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
423 Reviews
Write a Review423 Reviews of Luke Lien
May 21, 2021
Good customer service and had my vehicle done earlier than expected. They also gave me a free rental, which was very helpful. A little pricey but good service than expected. They also gave me a free rental, which was very helpful. A little pricey but good service More
Other Employees Tagged: Greg Nichols, Dee Dhanraj , Peng Lee
May 10, 2021
Cleaning of car not good , back left dirty, Windows ?? Marilyn Babcock was wonderful to work with, so nice. and helpful. Would deal with her again. Forgot names of service dept but all friendly ?? Marilyn Babcock was wonderful to work with, so nice. and helpful. Would deal with her again. Forgot names of service dept but all friendly More
Other Employees Tagged: Marilyn Babcock , Doug Hanson, Matt Hanson
May 01, 2021
I have been coming to WB Acura for service on my Acura for 7 years. I have NEVER left after a service visit feeling unsatisfied or ripped off. When they suggest a certain maintenance item, I have always for 7 years. I have NEVER left after a service visit feeling unsatisfied or ripped off. When they suggest a certain maintenance item, I have always felt it was appropriate and I don't feel like they have ever suggested something they did not feel was important to do. Lucas was my rep for my last visit, and I have worked with him before, and I feel he is always very competent and helpful. I think pricing is fair and you get what you pay for knowing that the job is done right. More
April 24, 2021
The front end continues to make the same noise that has been "fixed" multiple times. This is beyond frustrating! If it weren't for the fact that this is something that should be covered under warranty, I w been "fixed" multiple times. This is beyond frustrating! If it weren't for the fact that this is something that should be covered under warranty, I would take it elsewhere. More
Other Employees Tagged: Donovan Brummond
April 23, 2021
It appeared to be a very busy but efficient and well coordinated service area with vehicles constantly coming and going. Staff presented themselves well acting both friendly, knowledgeable, and professi coordinated service area with vehicles constantly coming and going. Staff presented themselves well acting both friendly, knowledgeable, and professional. More
Other Employees Tagged: Greg Nichols, Dee Dhanraj, Ue Vang , Matt Hanson, Peng Lee, Nicole Love
April 04, 2021
Easy to schedule, drove up and my vehicle was taken immediately for service. I was on my way within half an hour. The staff is extremely friendly, listens to your concerns, and provides solutions Too immediately for service. I was on my way within half an hour. The staff is extremely friendly, listens to your concerns, and provides solutions Too bad not all dealerships rise to this level of competence! More
Other Employees Tagged: Greg Nichols, Dee Dhanraj, Ue Vang , Jake Buckles, James Burton, Matt Hanson, Peng Lee, Nicole Love, Jesse Wood
April 04, 2021
The folks in service and repair were friendly and professional and helpful. They complete all of my requested work in a short time and also made excellent suggestions for current and future maintena professional and helpful. They complete all of my requested work in a short time and also made excellent suggestions for current and future maintenance. More
Other Employees Tagged: Doug Hanson
April 03, 2021
My experience with White Bear Subaru has been solely with their service department, I have always had excellent service, given by excellent staff, and extremely accommodating, Always a very pleasant experi their service department, I have always had excellent service, given by excellent staff, and extremely accommodating, Always a very pleasant experience! More
Other Employees Tagged: Greg Nichols, Dee Dhanraj , James Burton, Matt Hanson, Peng Lee, Nicole Love

