Luke Lien
Luke Lien at White Bear Acura Subaru

Luke Lien | Page 17

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9
423 Reviews
4.9

423 Reviews

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423 Reviews of Luke Lien

May 21, 2021

Dealership Rating
Employee Rating

Good customer service and had my vehicle done earlier than expected. They also gave me a free rental, which was very helpful. A little pricey but good service More

by PATTIFREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj , Peng Lee

May 24, 2021

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you. We do price competitively according to other Subaru dealerships, but we will definitely take your feedback into consideration moving forward. Thank you for your support.

May 10, 2021

Dealership Rating
Employee Rating

Cleaning of car not good , back left dirty, Windows ?? Marilyn Babcock was wonderful to work with, so nice. and helpful. Would deal with her again. Forgot names of service dept but all friendly More

by BETTYHASSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marilyn Babcock , Doug Hanson, Matt Hanson

May 03, 2021

Dealership Rating
Employee Rating

I had my car in for oil change service Luke Lien was very helpful and easy to work with. Thank you Luke for your help More

by CHRIS.SAECHAO01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

White Bear Acura Subaru responded

We're glad Luke was able to provide a good experience for you. Thank you for your support.

May 01, 2021

Dealership Rating
Employee Rating

I have been coming to WB Acura for service on my Acura for 7 years. I have NEVER left after a service visit feeling unsatisfied or ripped off. When they suggest a certain maintenance item, I have always More

by T and B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

White Bear Acura Subaru responded

Thank you for your kind words, we really appreciate them. We're glad Luke was able to provide a good experience for you. Thank you for your support.

April 24, 2021

Dealership Rating
Employee Rating

The front end continues to make the same noise that has been "fixed" multiple times. This is beyond frustrating! If it weren't for the fact that this is something that should be covered under warranty, I w More

by JCNOSLRAC
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Donovan Brummond

April 23, 2021

Dealership Rating
Employee Rating

It appeared to be a very busy but efficient and well coordinated service area with vehicles constantly coming and going. Staff presented themselves well acting both friendly, knowledgeable, and professi More

by JOHNWACHLAROWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Ue Vang , Matt Hanson, Peng Lee, Nicole Love

Apr 24, 2021

White Bear Acura Subaru responded

We're glad our service team was able to provide a good experience for you despite being very busy. Thank you for your support.

April 12, 2021

Dealership Rating
Employee Rating

I had my car in last week for service. They are always very easy to work with. They are knowledgeable and dependable. Great service and great smiles! More

by cindy.j.jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

White Bear Acura Subaru responded

We're glad our service team was able to provide a good experience for you. Thank you for your support.

April 04, 2021

Dealership Rating
Employee Rating

Easy to schedule, drove up and my vehicle was taken immediately for service. I was on my way within half an hour. The staff is extremely friendly, listens to your concerns, and provides solutions Too More

by Deacon Darell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Ue Vang , Jake Buckles, James Burton, Matt Hanson, Peng Lee, Nicole Love, Jesse Wood

Apr 05, 2021

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you. This is the high standard that you can always expect from us. Thank you for your support.

April 04, 2021

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Employee Rating

The folks in service and repair were friendly and professional and helpful. They complete all of my requested work in a short time and also made excellent suggestions for current and future maintena More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Hanson

Apr 05, 2021

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you and that they were able to get you back on the road in a timely manner. Thank you for your support.

April 03, 2021

Dealership Rating
Employee Rating

My experience with White Bear Subaru has been solely with their service department, I have always had excellent service, given by excellent staff, and extremely accommodating, Always a very pleasant experi More

by frnkphelps
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj , James Burton, Matt Hanson, Peng Lee, Nicole Love

Apr 05, 2021

White Bear Acura Subaru responded

We're glad our service team has always been able to provide a good experience for you. Thank you for your continued support!

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