Luke Lien | Page 31
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
423 Reviews
Write a Review423 Reviews of Luke Lien
December 28, 2018
very prompt and accurate Good and friendly service. Was attended to immediately and car was serviced in less than an hour Do not remember name of service agent so just che Good and friendly service. Was attended to immediately and car was serviced in less than an hour Do not remember name of service agent so just checked someone More
December 24, 2018
Top notch service Great fast, convenient and professional service. The staff were very caring’ knowledgable and went beyond the expectation when I stopped by the expres Great fast, convenient and professional service. The staff were very caring’ knowledgable and went beyond the expectation when I stopped by the express service for an oil change and tire rotation. I had my kids and family with me and we enjoyed the coffee and snacks and checking out the new Subaru models, the sales staff were very professional while approaching us to check if we have any questions or needed any help while viewing the new Subaru Forester Sport, thank you for being a great dealer, More
Other Employees Tagged: Greg Nichols , James Burton, Matt Hanson
December 15, 2018
oil change and vehicle check up no issues-I had arrived early and was accomodated with an earlier schedule of service while I waited. I liked getting my car washed also. no issues-I had arrived early and was accomodated with an earlier schedule of service while I waited. I liked getting my car washed also. More
December 12, 2018
First class customer service. I had some work done that could not be completed due to parts that needed to be ordered. James in service made sure I had a loaner to make a birthday I had some work done that could not be completed due to parts that needed to be ordered. James in service made sure I had a loaner to make a birthday party in Milwaukee over the weekend. More
Other Employees Tagged: James Burton
December 12, 2018
Oil and calibration Oil change and sensor calibration after windshield replacement. Service stall excellent and timely. Oil service seems a little high but all auto chec Oil change and sensor calibration after windshield replacement. Service stall excellent and timely. Oil service seems a little high but all auto checks performed, car wash and synthetics involved I shouldn’t be to surprised More
Other Employees Tagged: Greg Nichols, Dee Dhanraj, Ue Vang , James Burton, Matt Hanson, Nena Larson, Peng Lee, Nicole Love
December 10, 2018
Luke Lien - Acura Service Luke Lien generally helps me when I come in and he always goes above and beyond to make sure I get the help I need and that i understand what needs to Luke Lien generally helps me when I come in and he always goes above and beyond to make sure I get the help I need and that i understand what needs to be done. The work is always done on time. I couldn't be happier with your service. More
December 08, 2018
Excellent Service AS Always! I will only take my ACURA to White Bear ACURA. I drive from the Maple Grove area to service and buy my Acura’s from this dealership. They are prompt a I will only take my ACURA to White Bear ACURA. I drive from the Maple Grove area to service and buy my Acura’s from this dealership. They are prompt and accommodating to my schedule. They do an excellent job of explaining what needs to be addressed when working on my vehicle. They do not push services that are not necessary. When purchasing a car from them there is no haggling or “sales games,” played. Unlike Brooklyn Park Acura. Honest and upfront is what you get when you work with White Bear Acura, whether it’s service or purchasing a new vehicle. More
Other Employees Tagged: Donovan Brummond, James Burton
December 01, 2018
Went in for an oil change and came home with a new car! The service on my Acura has always been great, after 10 years it was time for an update as I was thinking about a trade, lease, or outright purchase. The service on my Acura has always been great, after 10 years it was time for an update as I was thinking about a trade, lease, or outright purchase. My sales rep was very good in explaining the pros and cons of all aspects and helped me make an informed decision on purchasing a slightly used MDX with all of the bells and whistles that I wanted. No buyers remorse here and very happy with the new edition to the family. The finance department helped make the purchase a smooth transition as well. More
Other Employees Tagged: John Weinand , Rae Walls
November 30, 2018
Excellent Service Had an appointment for service - got right in & the service was completed in a timely fashion. I love the text message service - Car was returned clea Had an appointment for service - got right in & the service was completed in a timely fashion. I love the text message service - Car was returned clean - Love the service More
November 28, 2018
Good experience They performed the safety recall in the prescribed time. They also went beyond by cleaning the floor mats that had a lot od firt from construction ne They performed the safety recall in the prescribed time. They also went beyond by cleaning the floor mats that had a lot od firt from construction near home. More

