Luke Lien | Page 31
Service Advisor
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
426 Reviews
Write a Review426 Reviews of Luke Lien
January 08, 2019
Same Day Was nice to make same day appointment. Would be nice to explain cost with spendy service/maintenance ahead of time. Always greeted warmly. Could offer Was nice to make same day appointment. Would be nice to explain cost with spendy service/maintenance ahead of time. Always greeted warmly. Could offer better and more coupons. Burkle Acur does a good job with discounts. Also should recognize customer loyalty/continued service selection More
January 05, 2019
Fast, friendly, clean, attentive, knowledgeable The service was faster than I expected, several people went out of their way to insure that I was being taken care of, they interrupted their flow to The service was faster than I expected, several people went out of their way to insure that I was being taken care of, they interrupted their flow to explain / show a part that I didn't know much about. More
Other Employees Tagged: Pia Vang, John Weinand, Scott Leth, Lee Her
January 03, 2019
Efficient My recent oil and filter change experience at White Bear Acura was done with efficiency and courtesy. A very nice waiting room with amenities adds to My recent oil and filter change experience at White Bear Acura was done with efficiency and courtesy. A very nice waiting room with amenities adds to the pleasant experience. More
December 28, 2018
very prompt and accurate Good and friendly service. Was attended to immediately and car was serviced in less than an hour Do not remember name of service agent so just che Good and friendly service. Was attended to immediately and car was serviced in less than an hour Do not remember name of service agent so just checked someone More
December 24, 2018
Top notch service Great fast, convenient and professional service. The staff were very caring’ knowledgable and went beyond the expectation when I stopped by the expres Great fast, convenient and professional service. The staff were very caring’ knowledgable and went beyond the expectation when I stopped by the express service for an oil change and tire rotation. I had my kids and family with me and we enjoyed the coffee and snacks and checking out the new Subaru models, the sales staff were very professional while approaching us to check if we have any questions or needed any help while viewing the new Subaru Forester Sport, thank you for being a great dealer, More
Other Employees Tagged: Greg Nichols , James Burton, Matt Hanson
December 15, 2018
oil change and vehicle check up no issues-I had arrived early and was accomodated with an earlier schedule of service while I waited. I liked getting my car washed also. no issues-I had arrived early and was accomodated with an earlier schedule of service while I waited. I liked getting my car washed also. More
December 12, 2018
First class customer service. I had some work done that could not be completed due to parts that needed to be ordered. James in service made sure I had a loaner to make a birthday I had some work done that could not be completed due to parts that needed to be ordered. James in service made sure I had a loaner to make a birthday party in Milwaukee over the weekend. More
Other Employees Tagged: James Burton
December 12, 2018
Oil and calibration Oil change and sensor calibration after windshield replacement. Service stall excellent and timely. Oil service seems a little high but all auto chec Oil change and sensor calibration after windshield replacement. Service stall excellent and timely. Oil service seems a little high but all auto checks performed, car wash and synthetics involved I shouldn’t be to surprised More
Other Employees Tagged: Greg Nichols, Dee Dhanraj, Ue Vang , James Burton, Matt Hanson, Nena Larson, Peng Lee, Nicole Love
December 10, 2018
Luke Lien - Acura Service Luke Lien generally helps me when I come in and he always goes above and beyond to make sure I get the help I need and that i understand what needs to Luke Lien generally helps me when I come in and he always goes above and beyond to make sure I get the help I need and that i understand what needs to be done. The work is always done on time. I couldn't be happier with your service. More
December 08, 2018
Excellent Service AS Always! I will only take my ACURA to White Bear ACURA. I drive from the Maple Grove area to service and buy my Acura’s from this dealership. They are prompt a I will only take my ACURA to White Bear ACURA. I drive from the Maple Grove area to service and buy my Acura’s from this dealership. They are prompt and accommodating to my schedule. They do an excellent job of explaining what needs to be addressed when working on my vehicle. They do not push services that are not necessary. When purchasing a car from them there is no haggling or “sales games,” played. Unlike Brooklyn Park Acura. Honest and upfront is what you get when you work with White Bear Acura, whether it’s service or purchasing a new vehicle. More
Other Employees Tagged: Donovan Brummond, James Burton

