Luke Swelland
Luke Swelland at Hudson Ford

Luke Swelland

Service Advisor

Hudson Ford

2020 Crest View Dr
Hudson, WI 54016

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Luke Swelland

December 16, 2025

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Employee Rating

Got my work done fast! They communicated what was going on and fit me in during a snow storm! More

by jeremy.koller12
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Hudson Ford responded

Thank you for choosing Hudson Ford! We look forward to welcoming you back down the road.

December 16, 2025

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My biggest beef is the never-ending emails wanting feedback This is the 2nd email request for feedback today. And. I have already answered one. More

by Badgergrandma
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Hudson Ford responded

We apologize for the excessive requests and we will address this internally. Thank you for bringing it to our attention, and we hope to earn back your business in the future. We will work hard to improve our communication here at Hudson Ford.

October 14, 2025

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I was very happy with the people and the available stock of cars. Joe was very kind, Sam the sales manager was very calm and made the deal less stressful and this was a big purchase for me. Had to bring th More

by bomast
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Neinas, Paig Ring , Sam-sales manager.

Oct 14, 2025

Hudson Ford responded

We’re really glad to hear that our whole team made your experience stress-free and enjoyable at Hudson Ford. We’re here whenever you need us, and we’re grateful to be your trusted, local dealership.

October 06, 2025

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They worked very well for us and helped us find the right vehicle at a fair price! More

by mason4life05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan McHenry, Dakota Goldbeck

Oct 08, 2025

Hudson Ford responded

Thank you for your review. We're glad our team helped you find the perfect vehicle at Hudson Ford. Reach out if there's anything you need down the road!

September 26, 2025

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Hudson Ford has provided excellent service on my 2020 Explorer ST doing oil changes and recall service More

by Chase455
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michaela McCann, Derek Thalin

Sep 26, 2025

Hudson Ford responded

Thank you for choosing Hudson Ford, Chase! We are happy that you could trust our Service Team to get the job done right with a high level of care. We hope you have a wonderful day!

September 24, 2025

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Employee Rating

They always find a way to get me in. My travel doesn’t allow me to keep a set appointment and they always find a way to get my service done. More

by Ganske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michaela McCann

Sep 25, 2025

Hudson Ford responded

We really appreciate your feedback and we'll be sure to share it with the team. Thank you for choosing Hudson Ford!

September 24, 2025

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Employee Rating

They got me an appointment in reasonable time. It was going to take longer than expected to diagnose. So they sent me home in a loaner. Need to order parts got me right back in as soon as they a More

by Joetraynor01
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Hudson Ford responded

Thank you for sharing your feedback! We are glad to hear everything went smoothly and we look forward to seeing you again at Hudson Ford! Safe travels!

September 22, 2025

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I have had very good service from this dealership. Purchasing as been low to no pressure More

by brian
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Hudson Ford responded

Brian - Your feedback is much appreciated! Thank you for supporting Hudson Ford.

September 20, 2025

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Everything was fabulous! The work was completed in the time communicated, explained in detail and the staff was great! More

by sup-grover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Hudson Ford responded

We're delighted to hear everything went smoothly and on schedule! Thank you for choosing Hudson Ford. We look forward to assisting you in the future!

September 19, 2025

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Employee Rating

Luke Swelland kept me well informed during the repair process. Definitely a customer centric organization. More

by Michael.g.gibson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Hudson Ford responded

Michael, thank you for sharing your experience with Luke! Your feedback means the world to us. We look forward to serving you again in the future! See you next time here at Hudson Ford. Take care!

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