From purchasing a car to having your car serviced Crest
has always been great. We having been dealing with crest for over 15 years now and have never had a bad wxperience.
has always been great. We having been dealing with crest for over 15 years now and have never had a bad wxperience.
More
by Kvillareal
Dec 24, 2025 -
Crest Volvo Cars responded
Thank you for your loyalty over the past 15 years! We're delighted to hear about your wonderful experience with both our sales and service teams. Your trust means everything to us at Crest Volvo Cars.
Lyn Ford always treats me positively and I know that I
will be taken care of by him and the staff at Crest Volvo Frisco.
will be taken care of by him and the staff at Crest Volvo Frisco.
More
by PATRICKJPARKS
Verified Customer
Verified Customer
Service Price Transparency
Dec 24, 2025 -
Crest Volvo Cars responded
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lyn Ford and our team. Your kind words mean the world to us, and we look forward to continuing to provide you with exceptional service at Crest Volvo.
Very professional and timely service.
Good follow up done timely to keep me on track as well. Thank you Lynn as always,
Good follow up done timely to keep me on track as well. Thank you Lynn as always,
More
by ABHI.GUDIMETLA
Verified Customer
Verified Customer
Service Price Transparency
Dec 24, 2025 -
Crest Volvo Cars responded
Thank you for your positive feedback! We're delighted you found our service professional and timely. We appreciate you taking the time to share your experience with our team.
Lyn Ford is amazing!
!! He kept me up to date and explained all of the issues with my car in detail. He is the Best
Marty sholder
!! He kept me up to date and explained all of the issues with my car in detail. He is the Best
Marty sholder
More
by Msholder@mac.com
Verified Customer
Verified Customer
Service Price Transparency
Dec 24, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful feedback! We're thrilled that Lyn Ford kept you well-informed and provided exceptional service. We appreciate your trust in Crest Volvo Cars!
The crest service department, Lyn Ford manager, the
mechanics, and all the service personnel do a fabulous job. It’s always a pleasure working with them.Jim
mechanics, and all the service personnel do a fabulous job. It’s always a pleasure working with them.Jim
More
by Jim
Service Price Transparency
Dec 24, 2025 -
Crest Volvo Cars responded
We sincerely value your wonderful feedback about our service department team. It means so much to hear that you find working with our service manager, mechanics, and all service staff to be such a positive experience. Your kind words about the fabulous work they provide truly highlight the dedication our team brings to every customer interaction. We appreciate customers like you who recognize the quality and care that goes into our service, and we look forward to continuing to provide you with excellent experiences in the future.
Hoping this is a one time issue, but there weren't clear
communications about timelines from when car was queued for service, updates on the inspection, and when the car would be ready. Service representati
communications about timelines from when car was queued for service, updates on the inspection, and when the car would be ready. Service representative should have reached out more often to provide updates either via text or phone call.
More
by jodoo
Verified Customer
Verified Customer
Service Price Transparency
Dec 23, 2025 -
Crest Volvo Cars responded
We value your opinion and understand your concerns. Clear and timely updates are essential for a positive experience, and we recognize that more frequent communication would have made your visit smoother. Your feedback helps us identify areas where we can improve our service process and ensure better coordination with our customers. We are committed to enhancing our communication practices to keep you informed every step of the way during future visits. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can discuss your experience further and work to make improvements.
I had an exceptional experience with the Crest Volvo
service team! From start to finish, the entire process was smooth, professional, and stress-free. A special shoutout to Ford Lyn — their communicatio
service team! From start to finish, the entire process was smooth, professional, and stress-free. A special shoutout to Ford Lyn — their communication, attention to detail, and commitment to customer satisfaction truly stood out. Lyn made sure everything was explained clearly and that my vehicle was handled with care every step of the way.
It’s clear that the Crest Volvo team takes pride in their work and genuinely values their customers. I left feeling confident that my car was in great hands. Highly recommend this team to anyone looking for outstanding service and a team that goes above and beyond! ⭐⭐⭐⭐⭐
More
by Hari
Verified Customer
Verified Customer
Service Price Transparency
Dec 23, 2025 -
Crest Volvo Cars responded
We genuinely appreciate your wonderful feedback about your service experience with our team! It's truly heartwarming to hear that the entire process felt smooth and stress-free for you. We're especially pleased that Lyn's clear communication and careful attention made such a positive impression - his dedication to ensuring everything was explained thoroughly really reflects the standards we strive for every day.
Your recognition of our team's commitment to quality work and customer care means the world to us. Knowing that you felt confident in our service and would recommend us to others is the best compliment we could receive. Thank you for taking the time to share your experience and for choosing Crest Volvo Cars for your automotive needs!
Absolutely no issue with car drop off.
.. appointment scheduling, and pickup..
Even what is required is available on a message from the diagnosis.
Lynn Ford is an excellent person, who
.. appointment scheduling, and pickup..
Even what is required is available on a message from the diagnosis.
Lynn Ford is an excellent person, who would go an extra mile to address the problem. I being out if state he made sure I had the car on time.
More
by Merlion K
Verified Customer
Verified Customer
Service Price Transparency
Dec 23, 2025 -
Crest Volvo Cars responded
Thank you for your review and for taking the time to share your positive experience with us. We're delighted to hear that your car drop-off, appointment scheduling, and pickup process went smoothly without any complications. It's wonderful to know that having the diagnostic information readily available through messaging was helpful for you. We truly appreciate your recognition of our team member who went above and beyond to ensure you received your vehicle on time, especially given the challenges of being out of state. Your feedback reinforces our commitment to providing exceptional service and making sure our customers feel supported, regardless of their location.
Lyn and Crest Volvo are always very attentive and
responsive. They are easy to work with and take good care of me and my car.
responsive. They are easy to work with and take good care of me and my car.
More
by BNIESMAN11
Verified Customer
Verified Customer
Service Price Transparency
Dec 22, 2025 -
Crest Volvo Cars responded
We are delighted to hear about your wonderful experience with our team. Your kind words about the attentive and responsive service you received truly mean a lot to us. It's heartwarming to know that working with our team has been smooth and that you feel well cared for along with your vehicle. We appreciate your trust in Crest Volvo Cars and look forward to continuing to provide you with the exceptional service you deserve.
Great customer service and support.
Always feel taken care of when working with you all.
Always feel taken care of when working with you all.
More
by BGILLIAM12
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Crest Volvo Cars responded
We are utterly delighted to hear about your positive experience with our team. Your feedback about feeling well cared for truly means the world to us. Knowing that our commitment to excellent service and ongoing support makes such a difference in your experience reinforces why we love what we do. We appreciate your trust in Crest Volvo Cars and look forward to continuing to provide you with the exceptional care you deserve.
Dealer Reviews
Cars for Sale
Dealer Log In
19 yrs, 9 mos
English
