Lyndi Sage - Walker | Page 11

Ha! You don’t wanna hear what I have to say. - I’m surprised I got another survey. Never heard back from Tim - the service guy. He told me he would have You don’t wanna hear what I have to say. - I’m surprised I got another survey. Never heard back from Tim - the service guy. He told me he would have a car ready for me on Tuesday but wasted my time that day. Went home and waited to hear back from him Thursday or Friday and not even a voicemail or a loaner. Apparently, the Ford tech figured out how to fix my overheating vehicle that is unsafe to drive bc it dies on the side of the road if I go over 65 mph. You think that someone would take responsibility for selling a vehicle that is unsafe to drive but oh well nobody cares. Anywho. - Tim never called me to get me a loaner. For someone that has figured out how to fix the problem she as xxxx likes to take their sweet xxx time. Hopefully, some changes start but I’ve been waiting since 2020 and I still get treated like nobody cares about my vehicle or my well-being. - Martin had no words to say after I texted him. - 2023 FORD ESCAPE OVERHEATING. CANT GO OVER 65 MPH - and if I do the car goes into limp mode. Try to tell me that isn’t safe when you are stuck on a bridge that only has one lane. No big deal right? Not your life. - I will never buy a Ford again. Fool me twice shame on me. - but I guess I was hoping for a different outcome this time around. But nope. The 2020 Ford Escape was lemon and now a 2023 Ford Escape is unsafe to drive. Also, Tim is not a very good service guy. - he doesn’t care about me. I probably won’t even hear from him today. 2/9/23 - at 2:20 pm More

by Tmt1997 Verified Customer Verified Customer

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I had a great experience. Everything went very smoothly. My salesman had everything ready to go when I got there. He was excellent. Everything went very smoothly. My salesman had everything ready to go when I got there. He was excellent. More

by CHRISTINELEAHRYAN Verified Customer Verified Customer

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Must be doing something right, I’ve bought two mustangs, two F-150’s, a Taurus and a Bronco from them over the last 24 years. two F-150’s, a Taurus and a Bronco from them over the last 24 years. More

by Lgholt956 Verified Customer Verified Customer

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Randall reeds in Humble was great. I loved my sales representative Henry and he was very easy to work with. I loved my sales representative Henry and he was very easy to work with. More

by JS Verified Customer Verified Customer

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They did a good job of correcting my concerns in a timely manner. Salesman and finance also didn't try changing any numbers and that was great! manner. Salesman and finance also didn't try changing any numbers and that was great! More

by Leoville505 Verified Customer Verified Customer

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Good customer service everyone really helpful I wish I can by more vehicles from dealership. can by more vehicles from dealership. More

by JALALALI0366 Verified Customer Verified Customer

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Randall Reed Planet Ford and their employees have always given us great service. We have been a Customer for over 25 years. given us great service. We have been a Customer for over 25 years. More

by maryh0 Verified Customer Verified Customer

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Thanks Richard! Excellent experience as usual. I always appreciate ya'lls effort getting me in and out quickly. Excellent experience as usual. I always appreciate ya'lls effort getting me in and out quickly. More

by rpd Verified Customer Verified Customer

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I had a great experience buying my new truck at Randall reed ford. Richard fuller my salesman was fantastic. reed ford. Richard fuller my salesman was fantastic. More

by brad20williams Verified Customer Verified Customer

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I appreciate that my salesman JJ listened to what I wanted and did not try to sell me any other truck than the one I wanted. He listened to me and presented me with the exact truck I was seeking. We ne wanted and did not try to sell me any other truck than the one I wanted. He listened to me and presented me with the exact truck I was seeking. We negotiated sales price very fairly. He was able to get a great trade in price for my previous truck. Manny Diaz, the finance advisor, wrapped the sale up quickly and we flowed through the paperwork and signatures in a timely manner. The dealership is excellent in follow-up on making sure everything is working properly even after the purchase. Thanks for the support Planet Ford Humble folks. More

by dickere Verified Customer Verified Customer

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