MBLN CustomerService | Page 5
CustomerService
Mercedes-Benz of Laguna Niguel
1 Star Dr.
Laguna Niguel, CA 92677
66 Reviews
Write a Review66 Reviews of MBLN CustomerService
October 02, 2021
Great experience with a large variety of preowned cars , I met Reza Etemad and was extremely helpful to the upmost level , very honest and didn't hesitate to help me and advice me with a great effort and I met Reza Etemad and was extremely helpful to the upmost level , very honest and didn't hesitate to help me and advice me with a great effort and smile , also all managers , they made my buying experience easy regardless any difficulty . More
Other Employees Tagged: Reza Etemad, Gene Poleshuk , Candace Eckart
September 23, 2021
Medical restrictions prevented us from driving to agency for service. MBLN picked up & returned our Metris after a complete 3-year service and a new set of tires. Excellent communication from Jesse & done for service. MBLN picked up & returned our Metris after a complete 3-year service and a new set of tires. Excellent communication from Jesse & done with a 24-hour turn around. More
Other Employees Tagged: Jesse Gutierrez
September 19, 2021
Easily he best service I have ever gotten from any type of dealer; this dealership has great employees and a way to make everyone feel st home. My Service Advisor, Tarek Saba, was terrific in every way. of dealer; this dealership has great employees and a way to make everyone feel st home. My Service Advisor, Tarek Saba, was terrific in every way. More
September 18, 2021
All Mercedes Benz service people are very friendly and at the top of each one’s responsibility. Each has a “Be Here” attitude whereby they attend to you at a 100% of their time. There’s also life in the work the top of each one’s responsibility. Each has a “Be Here” attitude whereby they attend to you at a 100% of their time. There’s also life in the workplace because seems that everyone is happy servicing their customers. It’s a Joy to see the guys fo their work. Excellent Job! More
Other Employees Tagged: Kosta Spektor , Shawn
September 17, 2021
During my last prepaid maintenance.I complained about an During my last prepaid maintenance. I complained about an issue with my transmission, claimed there was not issue. Until my warranty expired and a p During my last prepaid maintenance. I complained about an issue with my transmission, claimed there was not issue. Until my warranty expired and a paid diagnostic. I got stuck with the bill of 3100 More
Other Employees Tagged: Patrick Healey
September 04, 2021
MBLN has always treated me with kindness and respect. Service is done in a timely manner and they stand behind their work. My service man, Eddie goes above and beyond. 👍😊 Service is done in a timely manner and they stand behind their work. My service man, Eddie goes above and beyond. 👍😊 More
Other Employees Tagged: Eddie Chaves
July 31, 2021
The best in OC B x far! Scheduled Appt same day next day loaner always available impeccable wash detail after service completed always! Devi Rhoades MY personal service tech is one of the best on staff, ass loaner always available impeccable wash detail after service completed always! Devi Rhoades MY personal service tech is one of the best on staff, assigned to me in June ‘17 still with me today! Top notch service at all levels B at this Dealership’ Don E Ward Laguna Niguel More
Other Employees Tagged: David Abrams , Devin Rhoades Service Tech
June 09, 2021
The worst experience I’ve ever experienced in my 40 years. They operate without any since of integrity. No real concern on the client. And absolutely no customer service years. They operate without any since of integrity. No real concern on the client. And absolutely no customer service More

