MBLN CustomerService | Page 4
CustomerService
Mercedes-Benz of Laguna Niguel
1 Star Dr.
Laguna Niguel, CA 92677
67 Reviews
Write a Review67 Reviews of MBLN CustomerService
May 27, 2022
They always provide great service. Tarek is knowledgeable in the service department and keeps me informed. Everyone works together to get you in and out in a friendly and efficient m Tarek is knowledgeable in the service department and keeps me informed. Everyone works together to get you in and out in a friendly and efficient manner. More
Other Employees Tagged: Tarek Saba
February 23, 2022
January 10, 2022
Always responsive. Every time I go for service, I am quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my ca quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my car away and have it back in 10 minutes. Last time I was in, I had a slow leaking tire, one id replaced 5 months before. My service technician gave me a cost of $420 and it would take about 2 hours if I wanted to wait. I chose to wait and when he came and got me after only one hour fifteen minutes (underpromise/overdeliver) he had checked my tire warranty and I was only responsible to pay for the labor, $74! I was very happy with that. These guys run an efficient, friendly business. More
Other Employees Tagged: Bernie Mendez , Candace Eckart, Cory McCombs
January 07, 2022
Efficient professional service advisor , prompt on the updates , when I got the car back it was as if it was never driven before , can’t rave enough about the dealership and their staff updates , when I got the car back it was as if it was never driven before , can’t rave enough about the dealership and their staff More
Other Employees Tagged: Gerhard Jurinek , Brandy , service advisor
December 28, 2021
This is my third purchase here in laguna Niguel. The folks here are so professional and care about your needs. Looking forward to my next car in a couple of years!! Great business I wouldn’t go anywhe folks here are so professional and care about your needs. Looking forward to my next car in a couple of years!! Great business I wouldn’t go anywhere else! Tony Valle was super nice and helped me get exactly what I wanted. Shawn in finance was excellent, and so kind as well. More
Other Employees Tagged: Tony Valle
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