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MIKE BALIS
MIKE BALIS at Victory Toyota of Brook Park
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MIKE BALIS | Page 4

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.8
160 Reviews
4.8

160 Reviews

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160 Reviews of MIKE BALIS

February 09, 2023

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Employee Rating

They were very nice. They did the oil change quickly and checked the rest of thd cat fluids quickly . More

by MARGOTMELENDEZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Mike Hana, Dawn Bell , Edgar Arevalo

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Feb 11, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2023

Dealership Rating
Employee Rating

Excellent service! Staff is awesome, from techs and advisors to the friendly people that greet you, I love it at Metro! More

by Suzanne
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Feb 16, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

February 08, 2023

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Employee Rating

Excellent and fast service. Very friendly and helpful staff. Great jobs and well done, waiting area is clean. More

by cristydygert
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Recommend Dealer
Yes
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Mar 06, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2023

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Service is always completed on time. Staff is very pleasant. Dealership and waiting room is always clean. More

by jgassman1959
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Yes
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Mar 06, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2023

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Employee Rating

Prompt seamless service from scheduling to out the door,got me in within an hour for same day tire patch. Chose Metro over another local toyota dealership More

by david f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Feb 07, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

Feb 07, 2023

david f responded

Thanks to the metro team for taking care of my prius prime

February 03, 2023

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Employee Rating

The best service I have ever been to, I really like the service at Metro Toyota More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Feb 07, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 03, 2023

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Great customer service, everyone was real nice and attentive and the service was fast 5 stars! More

by Andre Favors
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Feb 07, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

January 28, 2023

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Employee Rating

They are very respectful and helpful even when mistakes in billing are made. Quick resoluti I n. Work always perfect. More

by joanne.g.plante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Feb 04, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

January 28, 2023

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Employee Rating

There was a problem from when I had gotten a Noyle change and so I had to bring the car back and they took care of it and did a wonderful job. I’m very satisfied. More

by Marsha
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Feb 04, 2023

Victory Toyota of Brook Park responded

Marsha, Thanks for the confidence to bring it back for us to reevaluate the issue. It's great to dear that we were able to correct anything we missed. Please let us know if there is anything else we can help with.

January 26, 2023

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Employee Rating

The best service in towns we can trust. I love it. Highly recommend to everyone.! More

by Tht197072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Jan 28, 2023

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

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