MIKE BALIS
MIKE BALIS at Victory Toyota of Brook Park

MIKE BALIS | Page 5

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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160 Reviews
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160 Reviews

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160 Reviews of MIKE BALIS

January 25, 2023

Dealership Rating
Employee Rating

I was disappointed. This was for an oil change and the tire pressure was not checked.. it was in range but no air we added. That makes me wonder whatb led they didn’t d More

by Masterso.j
Service Price Transparency
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Recommend Dealer
No

January 24, 2023

Dealership Rating
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Timely and honest service. Suggested extras were reasonable and followed suggested maintenance schedules. Quality parts. Friendly associates. More

by Herrwilson
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Recommend Dealer
Yes
Jan 25, 2023

Victory Toyota of Brook Park responded

THANK YOU FOR YOUR GREAT FEEDBACK !

January 24, 2023

Dealership Rating
Employee Rating

The service staff were absolutely rude and very unprofessional. I will not return here or recommend anyone. More

by aj216
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Recommend Dealer
No

January 20, 2023

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Consistently good service. ,competitive pricing. Been using service department since I got the car. Excellent. More

by GRISANTIRICHARD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana

Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 20, 2023

Dealership Rating
Employee Rating

I’ve used the service department at Metro for 13 years and the haven’t let me down yet. Everyone that works there is golden too. More

by MIKEF12
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 20, 2023

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Employee Rating

Amazing service! They guy was really nice and helpful! It didn't take long to get my car recalls fixed!! More

by cassandrafitz6
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you for leaving Mike this positive review! We are pleased that he could be of great assistance to you throughout your visit. We can't wait for you to enjoy your vehicle, and we wish you the safest of travels until we meet again!

January 20, 2023

Dealership Rating
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Absolutely fantastic experience. Thank you for taking such good care of me! Customer for life! More

by CAPPERFAMILY
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Workmanship
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Recommend Dealer
Yes
Jan 28, 2023

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

January 20, 2023

Dealership Rating
Employee Rating

Metro Toyota, on Brookpark Rd, has always provided me more than sufficient and efficient service. More

by tlr713
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

January 18, 2023

Dealership Rating
Employee Rating

Always professional and quick service. Very upfront and honest with assessment of what you need immediately and what can wait if you can’t afford to do everything at once. More

by rj918.1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Joe Rogers

Jan 28, 2023

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running it's best is a top goal of ours. Please let us know if there is something else we can help you with and please dive safely!

January 17, 2023

Dealership Rating
Employee Rating

Excellent service. I do not understand why the entire survey is dependent upon the completion of this section. More

by WWILLMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you for taking the time to do the review. It is important to us so we know that our clients are happy with the results of their visit. We look forward to seeing you again. Please let us know if you need anything!

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