MIKE BALIS
MIKE BALIS at Victory Toyota of Brook Park

MIKE BALIS | Page 6

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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160 Reviews
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160 Reviews

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160 Reviews of MIKE BALIS

January 16, 2023

Dealership Rating
Employee Rating

Fast and efficient, good service, don,'t have anymore words. Please go to next tab More

by peters01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

Jan 28, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your service experience such a success, and the whole team here wishes you happy travels on the road ahead!

January 16, 2023

Dealership Rating
Employee Rating

My car was seen without an appointment, so I was very grateful. The service was completed quickly, and my problem was resolved. More

by bforestall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 13, 2023

Dealership Rating
Employee Rating

Professional, enthusiastic, sincerely staff at Metro Toyota. Thanks for your business. I hope we always have good business together forever. More

by Kimchi Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

Victory Toyota of Brook Park responded

Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

Jan 18, 2023

Kimchi Nguyen responded

OK.

January 11, 2023

Dealership Rating
Employee Rating

Always have the soonest appointment times but way too expensive, I was there for a part they told me would all together cost $1100 but I took it else were who did the same work for $700 and had it done i More

by marcumx86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Rogers

January 09, 2023

Dealership Rating
Employee Rating

Thank you for taking care of me over the New Year's holiday! We are from out of town and you showed us real Cleveland hospitality! More

by mbota2
Recommend Dealer
Yes
Jan 10, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 08, 2023

Dealership Rating
Employee Rating

Great service in and out I would take my car back. Most other dealers told me 2 weeks before they can get me in More

by Jeffvartorella77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

January 06, 2023

Dealership Rating
Employee Rating

They took care of me quickly and even did an unplanned oil change. Thank you. More

by gidaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 05, 2023

Dealership Rating
Employee Rating

Great service as usual! My car was fixed quickly and appointments are always readily available. More

by Aparnareddy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2023

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad thatMike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

January 05, 2023

Dealership Rating
Employee Rating

I have just started dealing with this dealership but so far they have treated me quite well and always gotten back with me very quickly on service work being done or needing to be done on my vehicle. More

by Pickel.z400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2023

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. We look forward to helping you again in the future.

January 05, 2023

Dealership Rating
Employee Rating

Did every service needed well, but didn’t do what I asked. I asked to save the old (still ok) wipers for my beater back home. They did not keep them as requested. Very good otherwise. More

by S David S
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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