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MIKE BALIS
MIKE BALIS at Victory Toyota of Brook Park

MIKE BALIS | Page 7

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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160 Reviews
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160 Reviews

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160 Reviews of MIKE BALIS

January 05, 2023

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Employee Rating

Amazing! !Excellent service love Toyota car My recommendations 100% I do not change it for any More

by Carmen
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, SUSAN BOTTORF

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

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Always great service. Joe always takes great care of me and everyone is so friendly. More

by s.byrne41
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

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Employee Rating

Professional, quick and efficient. Easy to schedule and always know what to expect. Choose to wait as I know it will be between 30-60 mins. More

by gmdm78
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Joe Rogers

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

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Employee Rating

I love Toyota! !! Will never go elsewhere! Awesome service! And great people that work there! I'm 100% satisfied every visit! More

by BYURKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Ken Schneider, Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF , Christopher Lombardo, Dan Schneider

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

Dealership Rating
Employee Rating

Prompt and courteous. Resolved installation issue well. Service tech very helpful. Very satisfied with service department. More

by CPD1343
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 02, 2023

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Employee Rating

Metro takes care of all our cars (3 Toyotas - currently a RAV, Venza and Camry) and we always receive great service. We’ve been buying and servicing our cars at Metro for over 30 years. More

by L Friedlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Jan 04, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2022

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Employee Rating

Great! Fast service. Definitely will be going back there for service! Thanks so much Metro! More

by STEPHBRAUN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Dec 29, 2022

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

December 27, 2022

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Employee Rating

Very professional and efficient. They are polite and respectful. And explain everything with detail. Great service More

by Thomasserrano38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Dec 29, 2022

Victory Toyota of Brook Park responded

Thomas, On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

December 27, 2022

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Employee Rating

Very friendly and easy to navigate, especially with this being my first time using Toyota Care More

by Ntooley10
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2022

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

December 26, 2022

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So far each time I have visited the representatives have always been helpful, kind and professional. More

by linda.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Dec 27, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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