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MIKE BALIS
MIKE BALIS at Victory Toyota of Brook Park

MIKE BALIS | Page 8

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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160 Reviews
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160 Reviews

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160 Reviews of MIKE BALIS

December 23, 2022

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Employee Rating

Very courteous, efficient. And quick. Easy to schedule on line. Comfortable waiting area. Service personnel were very good More

by CLYDE920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Dec 27, 2022

Victory Toyota of Brook Park responded

Thank you for the feedback about the ease of the online scheduler. It's great to hear that your vehicles maintenance was completed and we got you back on the road. Please let us know if there is anything else we can help with!

December 22, 2022

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Employee Rating

I have been going here for a long time now for oil change and I’m very satisfied.beside there’re very nice but they do great job.they do oil change every 5k miles on car not 3k and it’s not expensive.i highl More

by Andi_bicaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Dec 27, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 22, 2022

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Employee Rating

Service light never set up wel doing oil change , This is our humble request please do all work when customers come to service in their car More

by AMAR.RYANG87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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December 21, 2022

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Employee Rating

Great place to lease a car. Great Customer service. Managers care about your issues and treat you like family. More

by KNIGHTABED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Chad Higgins, Ryan Schneider, Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF , Jim Daley

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Dec 22, 2022

Victory Toyota of Brook Park responded

What an outstanding review! Barry and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

December 21, 2022

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Employee Rating

Ordered the parts and completed the job professionally and in a timely manner. The customer service manager was polite. More

by ccstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2022

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Mike works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

December 21, 2022

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Employee Rating

Each service has been exactly what I wanted. ..fast friendly and reasonable. Highly recommend! Thank you More

by SAM@SPORTWING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yacek Nazarczuk, Ryan Schneider, Suzi Loree , Gary "CAP" Capper, Jim Daley

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Dec 22, 2022

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

December 20, 2022

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Employee Rating

I have never had a problem with them they are quick and make sure you are satisfied More

by BGLINSKA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Dec 27, 2022

Victory Toyota of Brook Park responded

Your recommendation of the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free.

December 20, 2022

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Employee Rating

Good service. Explained the issue. Good help. Fitted us in even though we did not have an appointment. More

by DMHEINE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 4 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 19, 2022

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Employee Rating

It went great ! Pretty much in & out didn’t have to wait long at alll . More

by Lortzdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF

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Dec 20, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 4 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 18, 2022

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Employee Rating

Polite, Quick and complete! All staff was helpful and they always take me in right away, even when I'm early! More

by christina3johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers

Report | Print
Dec 20, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

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