MIKE HAKANEN | Page 6

Mike H was great had me in and out with no problems and very fast very fast More

by gmascellino Verified Customer Verified Customer

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Both Mike's are great to work with trucks always on time and when promised and when promised More

by o_gar52 Verified Customer Verified Customer

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Our Service Advisor Mike Hakanen always takes exceptional care of us and our vehicles. This time it was my 2011 Ford Mustang. He goes above and beyond to make sure we are completely happy with our service an care of us and our vehicles. This time it was my 2011 Ford Mustang. He goes above and beyond to make sure we are completely happy with our service and makes recommendations when needed. He also contacts us with any issues that may arise during our service and when our vehicles are ready. Thank you Mike! You are the best! More

by N4NMF Verified Customer Verified Customer

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Great service and as always on time. Great people to deal with and a pleasant atmosphere to enter. Great people to deal with and a pleasant atmosphere to enter. More

by montywvu Verified Customer Verified Customer

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Would have been 5 star, but wrong oil installed. Asked for 'full synthetic' o/f change. After getting home and reviewing the paperwork, found out 'Blended oil' was used. Asked for 'full synthetic' o/f change. After getting home and reviewing the paperwork, found out 'Blended oil' was used. More

by lgbedgecom Verified Customer Verified Customer

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Everything went very well from start to finish. People in the service center are great. They keep you up to date on what's going on with the service that day. They explain every detail of things People in the service center are great. They keep you up to date on what's going on with the service that day. They explain every detail of things that may have to be done to the vehicle at the time of service. They make sure that the customer is satisfied before they leave the building. More

by Linda Williams Verified Customer Verified Customer

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Great dealership for the service of my Mustang. All my services since I bought my Mustang have been done by this dealership. All my services since I bought my Mustang have been done by this dealership. More

by tgoentzel Verified Customer Verified Customer

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Great service, always a pleasure to interact with Mike. I had scheduled an appointment but it somehow was not reflected in the system yet Mike got me in and out quickly. I had scheduled an appointment but it somehow was not reflected in the system yet Mike got me in and out quickly. More

by njking321 Verified Customer Verified Customer

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Very satisfied with the work. My only request. Please tell your customers there is a 3% charge when you use a credit card. I would have written a check had I known $20.00 was bein My only request. Please tell your customers there is a 3% charge when you use a credit card. I would have written a check had I known $20.00 was being charged. Pretty unfair. And the receipt does not list the reason for the charge. I’m assuming it’s not for donuts. More

by andchr1 Verified Customer Verified Customer

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I have been taking my vehicle to that location when it was Ron Norris Ford and have continued to take it now as Sterling Ford. Its important to understand that its the people in the Building who make the was Ron Norris Ford and have continued to take it now as Sterling Ford. Its important to understand that its the people in the Building who make the business not the building. I keep coming back as Mike H in service has always gone above and beyond, and he knows his customers !!! Great Job Mike H and staff. More

by wahowell11 Verified Customer Verified Customer

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