Mac Cumbur
Mac Cumbur at Greenway Kia West

Mac Cumbur | Page 24

General Sales Manager

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

Contact Me
4.7
296 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

21 yrs, 8 mos

Languages Spoken

English English

Turkish Turkish

4.7

296 Reviews

Write a Review

296 Reviews of Mac Cumbur

February 11, 2024

Dealership Rating
Employee Rating

Mansplaining everything to me. Every time I questioned anything they would make it as if I was just not understanding. Had to walk out before I got offered a somewhat decent deal. More

by Alexpcartagena
Recommend Dealer
No

Other Employees Tagged: Mac Cumbur

Feb 15, 2024

Greenway Kia West responded

Alex, I'm sorry to hear about your experience. It's important that all our customers feel respected and heard when they visit us. We certainly don't want anyone feeling dismissed or misunderstood. If you're open to discussing this further, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

February 06, 2024

Dealership Rating
Employee Rating

Very good customer service Chrissie Paul went out of her way to see that we were handled like VIPs More

by Baylakedad1
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur

Feb 07, 2024

Greenway Kia West responded

We are glad to hear that Chrissie went the extra mile to take top-notch care of you throughout your visit. Thank you for sharing this feedback with the Greenway Kia West team!

February 03, 2024

Dealership Rating
Employee Rating

Friendly , workable with me I got to the dealership early and I was able to get out by lunch. The transaction went smoothly. I was able to trade in my car and got a payment and a loan that was suitable for m More

by alyssa.helkowski
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur

Feb 05, 2024

Greenway Kia West responded

Alyssa, we're delighted to know that Alex and our team at Greenway Kia West were able to assist you efficiently. We always aim for a smooth process. Thanks so much!

January 25, 2024

Dealership Rating
Employee Rating

The experience was about as good as car buying can go. Our sales guy was very nice, very honest, and very straight forward. No complaints. More

by kindseylovesyou
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur

Jan 25, 2024

Greenway Kia West responded

We're glad to know your car-buying experience at Greenway Kia West was a positive one! We strive for honesty and straightforwardness in our sales process. Thanks for the feedback, we appreciate it!

January 20, 2024

Dealership Rating
Employee Rating

The dealership changed the price from true car and their connected website by adding some sort of package they did not explain this to us and kept changing information through the whole process. Terrible co More

by akshafer72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeremy Gresham, Athena Figueroa

Jan 22, 2024

Greenway Kia West responded

I'm sorry to read about your experience. We aim for transparency and clear communication in all our dealings, so it's concerning to see we've fallen short here. If you're open to discussing this further, please reach out directly so we can address any misunderstandings or miscommunications that may have occurred during the process. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

January 19, 2024

Dealership Rating
Employee Rating

Kia is in a great location on west colonial drive and it is close to my address More

by MSDEB1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar, Athena Figueroa , Rachel Moore

Jan 19, 2024

Greenway Kia West responded

Thanks for choosing Greenway Kia West for all your vehicle needs! We appreciate your time and business.

January 17, 2024

Dealership Rating
Employee Rating

Greenway kia west is the best come and services here , you will no regret thank you More

by Jazzy4everme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Perez, Mario Pinilla , Alberto Ahumada, Mark Foster, Javier Rodriguez

Jan 18, 2024

Greenway Kia West responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Kia West!

January 17, 2024

Dealership Rating
Employee Rating

They add a lot of extras without you knowing until you get home because they give you a thumb drive with everything on it. No paper work but close to six thousand more . They didn't honor the cheapest More

by wschreiner58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Maher Mehjazi

Jan 18, 2024

Greenway Kia West responded

I'm sorry to hear about your experience. We strive for transparency in all our transactions and it's concerning that you felt this was not the case during yours. I'd like to personally look into this matter further, so if you're willing, please reach out directly at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

January 17, 2024

Dealership Rating
Employee Rating

Sempre sou bem atendida por toda equipe e um atendimento personalizado e de grande qualidade More

by deise_cvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen , Diego Barroso, Jaris Dennis, Vanessa Hoad, Jordan Knighten, Ray Paz, Javier Rodriguez

Jan 18, 2024

Greenway Kia West responded

Agradecemos imensamente o seu feedback positivo sobre a sua experiência com a Greenway Kia West. Estamos sempre empenhados em garantir a sua satisfação e continuaremos trabalhando para oferecer um serviço de qualidade excepcional!!

January 11, 2024

Dealership Rating
Employee Rating

Dropped my vehicle off for service they claimed it was a bad catalytic converter and wanted $4300. This was not the problem. I took it to another dealer and they resolved the correct problem More

by Mdd001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian Perez , Alberto Ahumada, Mark Foster, Javier Rodriguez

Jan 17, 2024

Greenway Kia West responded

I'm sorry to read about your experience with the service of your vehicle. It's concerning that you felt misinformed, as we strive for transparency and accuracy in all our services. I'd like to learn more about this situation so we can improve going forward - please reach out at a time convenient for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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