Mac Cumbur
Mac Cumbur at Greenway Kia West

Mac Cumbur | Page 24

General Sales Manager

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

Contact Me
4.6
287 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

21 yrs, 3 mos

Languages Spoken

English English

Turkish Turkish

4.6

287 Reviews

Write a Review

287 Reviews of Mac Cumbur

January 11, 2024

Dealership Rating
Employee Rating

Dropped my vehicle off for service they claimed it was a bad catalytic converter and wanted $4300. This was not the problem. I took it to another dealer and they resolved the correct problem More

by Mdd001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian Perez , Alberto Ahumada, Mark Foster, Javier Rodriguez

Jan 17, 2024

Greenway Kia West responded

I'm sorry to read about your experience with the service of your vehicle. It's concerning that you felt misinformed, as we strive for transparency and accuracy in all our services. I'd like to learn more about this situation so we can improve going forward - please reach out at a time convenient for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

December 12, 2023

Dealership Rating
Employee Rating

Everyone was super friendly & did a great job helping get the vehicle I wanted. Chrissie is amazing !! More

by lowery.stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen , Jordan Knighten, Chrissie Paul

Dec 12, 2023

Greenway Kia West responded

We're delighted to know that you had a positive experience with us at Greenway Kia West! Chrissie and the rest of our team are always here to help. Enjoy your new vehicle!

December 04, 2023

Dealership Rating
Employee Rating

Staff was courteous and knowledgeable and ready to help me to fulfill my desires to own a new car More

by RWONGALLEN
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur

Dec 05, 2023

Greenway Kia West responded

It makes our day to see reviews like this! It was our pleasure to assist you at Greenway Kia West. Please let us know if there's anything else we can do for you!

December 01, 2023

Dealership Rating
Employee Rating

You tell a lot of lies about your service. The car was not detailed as you said I had to air all the tires . So I don't believe any thing you say to make a sale. At least the salesman w More

by ardcarlsunny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 02, 2023

Greenway Kia West responded

I'm really sorry to read about your experience. It's clear we didn't meet our usual high standards in preparing the car for you and that is not acceptable. We'd like a chance to make things right - please reach out so we can discuss this further. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

November 25, 2023

Dealership Rating
Employee Rating

Vanessa is amazing! She was so helpful and attentive! Best car buying experience I’ve ever had More

by adelapicard16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Hoad, Ricardo Ojeda

Nov 27, 2023

Greenway Kia West responded

It makes our day to see your five-star review on the Greenway Kia West page! Thank you for your business and kind regards for Vanessa. We hope you have fun showing off your new ride!

November 17, 2023

Dealership Rating
Employee Rating

It was a great experience I was in and out on my car purchase and they were very friendly. They wash the car and fill it with gas finance was great More

by markssnarf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Perez , Alberto Ahumada, Mark Foster, Alex Patino, Javier Rodriguez

Nov 17, 2023

Greenway Kia West responded

Mark, we're delighted to know you had a great experience at Greenway Kia West. Our team always aims for efficient and friendly service! Enjoy your new car with its full tank of gas!

November 16, 2023

Dealership Rating
Employee Rating

Rachel was awesome, she was nice knowledgeable and very respectful explain everything and took her time More

by ashantahicks299
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel Moore

Nov 17, 2023

Greenway Kia West responded

We're so glad to know that Rachel provided you with an excellent experience at Greenway Kia West! Her knowledge and dedication are truly valuable. Thanks for sharing your feedback, we appreciate it!

November 14, 2023

Dealership Rating
Employee Rating

Professional staff and service , always on point and time efficient, Greenway Kia West is the best ! More

by Yak123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar, Christian Perez , Alberto Ahumada, Mark Foster, Ricardo Ojeda, Arturo Ramirez, Javier Rodriguez

Nov 14, 2023

Greenway Kia West responded

Thank you for stopping by to review Greenway Kia West! Have a stellar day!

November 14, 2023

Dealership Rating
Employee Rating

Iv been buying my vehicles from kia west for over 20 years I love to have all my vehicles service there. Everyone is so kinds and knowledgeable Tony assist me on Monday Nov. 13, he was and always is ple More

by stokestrenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ojeda, Tony

Nov 14, 2023

Greenway Kia West responded

We're so glad to know you've been with us for over 20 years at Greenway Kia West! It's great to see that Tony and our team consistently provide the top-notch service we aim for. We appreciate your loyalty, and look forward to many more years of serving you!

November 11, 2023

Dealership Rating
Employee Rating

Rachel was amazing she greeted us as soon as we walked in through the door and patiently showed us our options and worked with us through the whole process to make it smooth and stress free . She is definate More

by Marvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar , Rachel Moore

Nov 13, 2023

Greenway Kia West responded

Marvin, it's great to know that Rachel provided an amazing experience for you at Greenway Kia West. We're glad your car-buying process was smooth and stress-free! Thanks for the 5-star review!

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