Mac Cumbur
Mac Cumbur at Greenway Kia West

Mac Cumbur | Page 24

General Sales Manager

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

Contact Me
4.6
292 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

English English

Turkish Turkish

4.6

292 Reviews

Write a Review

292 Reviews of Mac Cumbur

January 20, 2024

Dealership Rating
Employee Rating

The dealership changed the price from true car and their connected website by adding some sort of package they did not explain this to us and kept changing information through the whole process. Terrible co More

by akshafer72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeremy Gresham, Athena Figueroa

Jan 22, 2024

Greenway Kia West responded

I'm sorry to read about your experience. We aim for transparency and clear communication in all our dealings, so it's concerning to see we've fallen short here. If you're open to discussing this further, please reach out directly so we can address any misunderstandings or miscommunications that may have occurred during the process. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

January 19, 2024

Dealership Rating
Employee Rating

Kia is in a great location on west colonial drive and it is close to my address More

by MSDEB1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar, Athena Figueroa , Rachel Moore

Jan 19, 2024

Greenway Kia West responded

Thanks for choosing Greenway Kia West for all your vehicle needs! We appreciate your time and business.

January 17, 2024

Dealership Rating
Employee Rating

Greenway kia west is the best come and services here , you will no regret thank you More

by Jazzy4everme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Perez, Mario Pinilla , Alberto Ahumada, Mark Foster, Javier Rodriguez

Jan 18, 2024

Greenway Kia West responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Kia West!

January 17, 2024

Dealership Rating
Employee Rating

They add a lot of extras without you knowing until you get home because they give you a thumb drive with everything on it. No paper work but close to six thousand more . They didn't honor the cheapest More

by wschreiner58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Maher Mehjazi

Jan 18, 2024

Greenway Kia West responded

I'm sorry to hear about your experience. We strive for transparency in all our transactions and it's concerning that you felt this was not the case during yours. I'd like to personally look into this matter further, so if you're willing, please reach out directly at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

January 17, 2024

Dealership Rating
Employee Rating

Sempre sou bem atendida por toda equipe e um atendimento personalizado e de grande qualidade More

by deise_cvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen , Diego Barroso, Jaris Dennis, Vanessa Hoad, Jordan Knighten, Ray Paz, Javier Rodriguez

Jan 18, 2024

Greenway Kia West responded

Agradecemos imensamente o seu feedback positivo sobre a sua experiência com a Greenway Kia West. Estamos sempre empenhados em garantir a sua satisfação e continuaremos trabalhando para oferecer um serviço de qualidade excepcional!!

January 11, 2024

Dealership Rating
Employee Rating

Dropped my vehicle off for service they claimed it was a bad catalytic converter and wanted $4300. This was not the problem. I took it to another dealer and they resolved the correct problem More

by Mdd001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian Perez , Alberto Ahumada, Mark Foster, Javier Rodriguez

Jan 17, 2024

Greenway Kia West responded

I'm sorry to read about your experience with the service of your vehicle. It's concerning that you felt misinformed, as we strive for transparency and accuracy in all our services. I'd like to learn more about this situation so we can improve going forward - please reach out at a time convenient for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

December 12, 2023

Dealership Rating
Employee Rating

Everyone was super friendly & did a great job helping get the vehicle I wanted. Chrissie is amazing !! More

by lowery.stephanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Allen , Jordan Knighten, Chrissie Paul

Dec 12, 2023

Greenway Kia West responded

We're delighted to know that you had a positive experience with us at Greenway Kia West! Chrissie and the rest of our team are always here to help. Enjoy your new vehicle!

December 04, 2023

Dealership Rating
Employee Rating

Staff was courteous and knowledgeable and ready to help me to fulfill my desires to own a new car More

by RWONGALLEN
Recommend Dealer
Yes

Other Employees Tagged: Mac Cumbur

Dec 05, 2023

Greenway Kia West responded

It makes our day to see reviews like this! It was our pleasure to assist you at Greenway Kia West. Please let us know if there's anything else we can do for you!

December 01, 2023

Dealership Rating
Employee Rating

You tell a lot of lies about your service. The car was not detailed as you said I had to air all the tires . So I don't believe any thing you say to make a sale. At least the salesman w More

by ardcarlsunny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 02, 2023

Greenway Kia West responded

I'm really sorry to read about your experience. It's clear we didn't meet our usual high standards in preparing the car for you and that is not acceptable. We'd like a chance to make things right - please reach out so we can discuss this further. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

November 25, 2023

Dealership Rating
Employee Rating

Vanessa is amazing! She was so helpful and attentive! Best car buying experience I’ve ever had More

by adelapicard16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Hoad, Ricardo Ojeda

Nov 27, 2023

Greenway Kia West responded

It makes our day to see your five-star review on the Greenway Kia West page! Thank you for your business and kind regards for Vanessa. We hope you have fun showing off your new ride!

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