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Greenway Kia West responded

octavia78, thank you for the wonderful review! We’re thrilled to hear our team went above and beyond and helped you leave with a vehicle you truly love. Providing top-tier customer service is exactly what we aim for every day at Greenway Kia West in Orlando. Enjoy your new ride, and please don’t hesitate to reach out if you need anything at all! — Anas Lazaar General Manager [anaslazaar@greenwayauto.com](mailto:anaslazaar@greenwayauto.com)

Greenway Kia West responded

hmdocrod, thank you for the 5-star review! We’re glad Kieria was supportive of your needs and respectful of your time, and that she kept you fully informed about the defective replacement part. We appreciate your patience, and our team at Greenway Kia West in Orlando will be ready as soon as the new replacement is available. Thanks again for trusting us! — Mark Foster Service Manager markfoster@greenwayauto.com

Greenway Kia West responded

jkgauntt, thank you for the feedback. I’m sorry the experience felt high-pressure and unenjoyable — that’s not what we want for anyone. I’d appreciate the chance to learn what happened and coach our team so it doesn’t repeat. Please email me directly at anaslazaar@greenwayauto.com with the best number to reach you and the date you visited, and I’ll follow up. — Anas Lazaar General Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you, ykrhzhang, for the 5-star review! We truly appreciate you recognizing our team’s patience and transparency. We’re glad everything was explained clearly, your questions were answered directly, and that you felt you received the best offer right from the start. Thank you again for choosing us—we’re here whenever you need anything. — Anas Lazaar, General Manager

Greenway Kia West responded

Thank you, 60secondministry, for the great feedback! We appreciate you choosing Greenway Kia West in Orlando. We’re glad the process was clear, we helped maximize your time, and that you felt you worked with a sales professional who operates with integrity. Thank you again for your business—we look forward to helping you again! — Anas Lazaar, General Manager

Greenway Kia West responded

Thank you for the 5-star review, Shanteking86! We truly appreciate you choosing Greenway Kia West in Orlando. We’re so glad to hear Daniel provided great customer service, answered all of your questions, and made sure you felt completely comfortable before you left. That level of care and communication is exactly what we aim for. Thanks again for your support—we look forward to helping you again anytime you need us!

Greenway Kia West responded

Thank you for the 5-star review, Cberry1420! We truly appreciate you choosing Greenway Kia West in Orlando. We’re so glad to hear Alex was great—very diligent and courteous. Thank you as well for the recommendation and for recognizing our great customer service. We’ll be sure to share your kind words with Alex and the team! Thanks again, and we look forward to helping you anytime you need us!

Greenway Kia West responded

Uremy15, thank you for the 5-star review! We’re glad we were able to secure payments within the range you discussed and that our team was professional and accommodating throughout the process. We appreciate you choosing us. — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for the review, adouglas3520! We truly appreciate you recognizing the quick response time and fair, straightforward negotiations. I’m especially glad our team was able to match your preferred color and trim and get you through the process without a long wait at closing. We hope you’re loving your new vehicle, and if you need anything at all down the road, we’re here to help. Anas Lazzar General Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for the wonderful review, libertyalii! We’re so happy to hear you had your best experience with us and that our team was kind, friendly, and able to meet all of your needs. We truly appreciate your business, and if you ever need anything in the future, we’re always here to help. Anas Lazzar General Manager anaslazaar@greenwayauto.com