Mac Cumbur | Page 3

Greenway Kia West responded

Thank you for sharing your good experience at Greenway Kia West. We are happy to hear that you have visited us several times and that our team got you in and out as quickly as possible during your new Kia purchase. We will be sure to share your kind words with Mac Cumbur and the rest of our staff here in Orlando. We look forward to seeing you again for your next visit to our Winter Garden dealership. Anas Lazaar, General Manager

Greenway Kia West responded

I am sorry to hear about your frustration regarding the trade-in value and payoff process. We aim to be clear and transparent with all financial agreements, and I apologize if there was any misunderstanding regarding the final numbers. Please come into the dealership or call and ask for the General Manager so we can review the details of your trade-in and address this matter. Anas Lazaar, General Manager

Greenway Kia West responded

Thank you for sharing your experience with Mac Cumbur at Greenway Kia West. We are happy to hear that he was helpful and knowledgeable while assisting you in finding the new Kia you wanted to drive. Our team in Orlando is dedicated to providing a great experience for every customer. We will be sure to share your kind words with Mac Cumbur and the rest of our staff here in Winter Garden. We look forward to seeing you again for your next visit to our dealership. Anas Lazaar, General Manager

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Jesse and Gabriel in our service department took such good care of your 2025 Kia Seltos. Providing helpful and nice customer service to our guests in Orlando and Winter Garden is our top priority, and we truly appreciate your kind words about our entire staff. We will be sure to share your gratitude with Jesse and Gabriel. We look forward to seeing you again for your next Kia service center visit and hope you have a marvelous day as well. Mark Foster Service Manager

Greenway Kia West responded

Thank you for returning to Greenway Kia West for your third negotiation. We are proud to be your preferred Kia dealership Orlando and Winter Garden location and are happy to hear our team has always been very helpful. We value your continued business and look forward to seeing you again. Anas Lazaar General Manager

Greenway Kia West responded

Thank you for sharing your excellent experience at Greenway Kia West. We are thrilled to hear you drove away so excited and that our staff was helpful throughout the entire process. Providing nice customer service is a top priority for us here in Orlando, and we are glad you enjoyed the car buying experience at our Kia dealership. We look forward to seeing you again in the Winter Garden area for your first service visit. Anas Lazaar General Manager

Greenway Kia West responded

Thank you for the fantastic review! We are thrilled to hear that you received exceptional service and that Elijah made such a great impression on you. Calling him a "rockstar" is a high compliment, and we truly appreciate your willingness to refer your friends to him. At Greenway Kia West, we strive to provide that level of excellence to all our neighbors in Orlando and Winter Garden. I will be sure to share your kind words with Elijah and the rest of the team. We look forward to seeing you and your friends for future visits! Anas Lazaar, General Manager

Greenway Kia West responded

Thank you for the wonderful feedback! We are thrilled to hear that even though buying a vehicle isn't your favorite thing to do, Alex and the entire supporting team—from sales and management to F&I and Parts—made it a great experience for you. At Greenway Kia West, we strive to make the process as seamless and enjoyable as possible for all our neighbors in Orlando and Winter Garden. I will be sure to share your kind words with Alex and the rest of the departments involved. We appreciate your business and look forward to seeing you again for your next visit! Anas Lazaar, General Manager

Greenway Kia West responded

Thank you for the fantastic review! We are thrilled to hear that Alex made such a positive impression with his professionalism, knowledge, and sense of humor. It is wonderful to know that the rest of our team was just as awesome and made the entire process quick and seamless for you. At Greenway Kia West, we truly value the trust our neighbors in Orlando and Winter Garden place in us. Knowing that you will be referring your family and friends to us "FIRST" is the highest compliment we could receive! I will be sure to share your high praise with Alex and the entire staff. We look forward to serving you and your referrals in the future! Anas Lazaar, General Manager

Greenway Kia West responded

SHEILARICH0916, thank you for the 5-star review! We’re so happy to hear Malcolm was determined to help you get into a car and that his customer service was exceptional. We truly appreciate your kind words and we’ll be sure to recognize Malcolm for taking great care of you. Enjoy your new ride, and thank you for choosing Greenway Kia West in Orlando! — Anas Lazaar, General Manager