Mack Gange | Page 2

Lloyd Williams is an excellent salesman, polite, knowledgeable, and supportive. Suzanne Johnston is a very amenable finance person, who has great knowledge of the resources that Ford has to offer. O knowledgeable, and supportive. Suzanne Johnston is a very amenable finance person, who has great knowledge of the resources that Ford has to offer. Our purchasing experience was a 10 out of 10 and we look forward to enjoying our new to us 2023 Ford edge titanium More

Report | Print

Doug Gerhardt proved to be a consummate professional to the point that we bought two Explorers from him this week! He and his team provided service and care that was authentic and excellent. They fulfi the point that we bought two Explorers from him this week! He and his team provided service and care that was authentic and excellent. They fulfilled our expectations. That is exceptional. Looking forward, this is reassuring. Thank you Doug, Our gratitude to your team as well. More

Report | Print

Hello everyone, I gotta say it again. It was the end of the day on a Friday. Rob went out of town and Erick was running the service counter. I contacted Patty in the rental department and It was the end of the day on a Friday. Rob went out of town and Erick was running the service counter. I contacted Patty in the rental department and she reached out to Rob and they authorized a truck for me because I had to leave my vehicle there …..now that is team work . I know Erick had been slammed all day but still kept his composure and his service commitment to his customers was the only agenda. I am so impressed the way the service department took care of me and I have nothing to worry about. Thanks again, Erick you may want to consider working and helping Rob back there i’m sure he really appreciates it. 😄😄😄😄😄 More

by yalecleaners Verified Customer Verified Customer

Report | Print

Recently purchased an F150 from them and had an overall good experience. My salesperson Lloyd was fantastic. He was patient, thorough, took the time to explain and go over everything about the truck and th good experience. My salesperson Lloyd was fantastic. He was patient, thorough, took the time to explain and go over everything about the truck and the buying process with me and even let me test drive it a second time before buying. Their new vehicle manager Mack on the other hand might have been the most rude person I have ever met. After a terrible interaction with him where I was completely dismissed and belittled I left the dealership convinced to not buy the truck. Lloyd thankfully made it right and called me to apologize and give a better offer. I would buy again from Lloyd and Suzanne, but avoid the new vehicle manager. More

Report | Print

My salesman is Doug Gerhardt. He is outstanding and very easy to with on both purchasing and trading in a vehicle. Overall the dealership is well organized and very welcoming. He is outstanding and very easy to with on both purchasing and trading in a vehicle. Overall the dealership is well organized and very welcoming. More

Report | Print

Doug Gerhardt is a great sales person. Knowledgeable, fair and transparent. A pleasure to deal with.. Knowledgeable, fair and transparent. A pleasure to deal with.. More

Report | Print

Great experience! Very helpful team. Steve was great to work with. He answered all our questions and we left happy! Very helpful team. Steve was great to work with. He answered all our questions and we left happy! More

Report | Print

My experience with Mack and Doug at Flammer was totally positive. Ordered a 2026 Bronco Badlands in November. There was a bump or two along the way but we worked everything out to my complete satisfaction. positive. Ordered a 2026 Bronco Badlands in November. There was a bump or two along the way but we worked everything out to my complete satisfaction. More

Report | Print

Great experience. Efficient and price was best in the area. Steve and Mack were fantastic to work with! Efficient and price was best in the area. Steve and Mack were fantastic to work with! More

Report | Print

We just purchased a new work van from Karl Flammer, as always, Mack Gange and Doug Gerhardt were able to get us the van we needed with all of the options we require and did it quickly. We have been purch always, Mack Gange and Doug Gerhardt were able to get us the van we needed with all of the options we require and did it quickly. We have been purchasing our work trucks exclusively from Karl Flammer because of the amazing service we receive from this team. Mack has been helping us for the last 10 or so years and he is the reason we continue to only work with Karl Flammer. The service provided by Karl Flammer is above and beyond anything we have experienced at other dealerships. More

Report | Print