Mackenzie Hansen
Mackenzie Hansen at Lenoir City Ford, Inc.

Mackenzie Hansen | Page 21

Manager

Lenoir City Ford, Inc.

775 US-321
Lenoir City, TN 37771

4.9
289 Reviews
4.9

289 Reviews

Write a Review

Dealership Experience

9 yrs, 7 mos

Industry Experience

9 yrs, 7 mos

289 Reviews of Mackenzie Hansen

January 02, 2024

Dealership Rating
Employee Rating

Everyone was great. Everyone was very informative and took care of us quickly. I recommend several people already. More

by bluegibson84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Marshall, Eli White

Jan 26, 2024

Lenoir City Ford, Inc. responded

Thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

January 02, 2024

Dealership Rating
Employee Rating

The experience was a quick and wonderful experience. Buying a car was not on our agenda on our trip to Gatlinburg. These people made it less of a sting! More

by Kimberly Bridgewater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Marshall, Brittanie McKee

Jan 26, 2024

Lenoir City Ford, Inc. responded

Hello Kimberly, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 26, 2023

Dealership Rating
Employee Rating

The folks at Lenoir City Ford were very helpful in guiding me through the processs. They weren’t pushy about anything and were very reasonable. They also had pizza for lunch which was a nice touch. Hi More

by Michael W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Lemons , Chris Kleman

Jan 26, 2024

Lenoir City Ford, Inc. responded

Hi Michael, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

December 20, 2023

Dealership Rating
Employee Rating

As always, phenomenal service from a great team! Fastest and smoothest process ever. I was already a repeat customer and will continue to be. When you need or want a new car, ask for Pete! More

by SKF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Clay , Chris Kleman

Jan 26, 2024

Lenoir City Ford, Inc. responded

Thank you for your kind words, and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

December 18, 2023

Dealership Rating
Employee Rating

This was a great car buying experience. Cecil did everything he could to assist us in this purchase. This was a no pressure situation and they were transparent in the deal. We drove 3.5 hou More

by suirwin72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cecil Ball, Pete Clay , Chris Kleman

Jan 26, 2024

Lenoir City Ford, Inc. responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Lenoir City Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

December 14, 2023

Dealership Rating
Employee Rating

Brittanie was The Best! She was SO knowledgeable about the different cars, and what she didn't know, she knew where to go to find it. I'd buy my next car from her in a Hea More

by gazlayp
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Marshall, Brittanie McKee

Jan 26, 2024

Lenoir City Ford, Inc. responded

Thank you for your kind words, and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

December 14, 2023

Dealership Rating
Employee Rating

My only experience with Lenoir City Ford is leasing my 4th vehicle, and oil changes. Through all of these years, Cecil has been my "go to". person. He helps me in every way and makes the experience as e More

by lasp4.43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cecil Ball , Chris Kleman, Daniel Marshall

Jan 26, 2024

Lenoir City Ford, Inc. responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Lenoir City Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

December 13, 2023

Dealership Rating
Employee Rating

I appreciated the efficiency of the car buying process at Lenoir City Ford. I never have liked the car buying process but Cecil made it as drama free as possible. Overall, Cecil is the best salesman I have e More

by dennispack.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cecil Ball, Charles Algieri-McCarthy , Chris Kleman, Ben Pina

Jan 26, 2024

Lenoir City Ford, Inc. responded

Hi Dennis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

December 13, 2023

Dealership Rating
Employee Rating

Sale staff was excellent. Of course a free truck would make my experience better! Hahaha! More

by dlusignan54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonny Wolfenbarger, Pete Clay, Glenn Wood, Charles Algieri-McCarthy , Jeff Bryant, Karen Churchwell, Chris Kleman, Daniel Marshall, Ben Reel

Jan 26, 2024

Lenoir City Ford, Inc. responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

December 07, 2023

Dealership Rating
Employee Rating

Very good experience. They had most of the pre-paperwork done before I arrived, and were extremely helpful - especially Cecil and Charlie. More

by shane.hoffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cecil Ball, Charles Algieri-McCarthy , Chris Kleman

Jan 26, 2024

Lenoir City Ford, Inc. responded

Shane, thank you for your kind words and congratulations on your new Ranger! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

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