Maddie Smith
Maddie Smith at Subaru of Little Rock

Maddie Smith

Service Manager

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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5.0
10 Reviews

Dealership Experience

3 yrs, 2 mos

5.0

10 Reviews

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10 Reviews of Maddie Smith

June 30, 2025

Dealership Rating
Employee Rating

I have always had my 2018 Forester serviced here since I bought it from my son 3 years ago. The service has always been exceptional, even up to the standards of the "Luxury" dealers in Little Rock. This las More

by TIM@COMPSYS.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 01, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 28, 2025

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Always professional and the video recap they send you is so great! It leaves you feeling like you were standing there with them when they worked on everything. More

by PFARNS3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel in service was great to work with too and Maddie has always been fantastic!

Jun 28, 2025

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 17, 2025

Dealership Rating
Employee Rating

The best service advisor, Jessie Havniear, LR Subaru treats you better than family. And the service and repairs are better than expected. Very pleased with LR Subaru bc they have the best employees. Lov More

by KJANES1025
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear

Jun 17, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 16, 2025

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Employee Rating

This dealership always takes care of my car needs professional and with a positi e attitude. More

by CASHLEYLPN420
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gage Scott , Ethan Ashlock

Jun 16, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 15, 2025

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Employee Rating

The folks at Subaru of Little Rock always take great care of us. Now on new Subaru #4 and loving it! Keep up the good work!! More

by ALPINETREESERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 14, 2025

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Employee Rating

The front brakes were replaced under a tech bulletin. The work took longer than promised but the resulting improvement in brake performance was and is excellent. More

by NavyDave
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Not sure who the technician was but his/her resulting work was outstanding!

Jun 14, 2025

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 12, 2025

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Employee Rating

Everyone was very nice! Very accommodating. It wasn’t explained to me before hand when I requested a loaner car I couldn’t put my dog in it. I had to drive a long way just t More

by cecilt29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 09, 2025

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Employee Rating

This Subaru dealership has excellent facilities for quick and valuable service. I was sent a video of my Subaru’s evaluation. Great service! More

by clshaw2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 05, 2025

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Employee Rating

Had an appointment for oil change / tire rotation. They got me in quickly, did all the advice required on the car, and had me on my way in about an hour. Nice waiting area. Overall great experience More

by tomboothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

May 23, 2025

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Employee Rating

It was a pleasure working with Casey on the purchase of my 2025 Subaru Outback.. More

by dpearrow
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
May 23, 2025

Subaru of Little Rock responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Sales Reviews: Bryan Smith General Sales Manager 501-503-5454 bsmith@winrockautomotive.com

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