Maddie Smith
Maddie Smith at Subaru of Little Rock

Maddie Smith

Service Manager

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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5.0
24 Reviews

Dealership Experience

3 yrs, 11 mos

5.0

24 Reviews

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24 Reviews of Maddie Smith

April 05, 2026

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Employee Rating

As usual, service was scheduled the work was completed all according to the schedule. Thank you. More

by matt@mthompson.biz
Service Price Transparency
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Recommend Dealer
Yes
Apr 05, 2026

Subaru of Little Rock responded

Thank you for trusting us with your Subaru Outback service once again. We’re happy Maddie kept everything on schedule as usual. Please let us know if there’s anything else we can help you with. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

April 04, 2026

Dealership Rating
Employee Rating

The service techs are very friendly and professional. The work in the shop seems to be done competently and timely. The waiting area for the service group is very well appointed. My only complaint is wi More

by tomboothe
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Subaru of Little Rock responded

Thank you for the five-star rating and for noting how friendly and professional our technicians were, along with the efficient work in the shop and the comfortable waiting area for your Subaru Outback. We apologize that our scheduling team’s phone manner and product knowledge did not match the rest of your visit. We’ll share your feedback with them so they can improve and deliver a more consistent experience. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 11, 2026

Dealership Rating
Employee Rating

Jessie always kept me informed. There is a small disconnect between the people that take service bookings over the phone and the service department. I had asked about getting a smal More

by CHUCKT3217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear

Jan 11, 2026

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

January 10, 2026

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The best Subaru dealership, fast service and reasonably priced. Comparable amenities with an active snack station. Everyone with a Subaru must go here if they are in Arkansas!! More

by sethvh10
Service Price Transparency
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Recommend Dealer
Yes
Jan 10, 2026

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

December 08, 2025

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Th is dealership & the people who work there are amazing. The service, communication, and inspection video are unique and impressive aspects of Subaru of LR compared to any other dealership. Thanks guys! More

by kxpaige
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gage Scott, Burt Prickett, Duncan Howard , Omar :)

Dec 08, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 29, 2025

Dealership Rating
Employee Rating

It has always been a pleasant experience having my Crosstrek serviced at Subaru of Little Rock. More

by megbinz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

Nov 29, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

November 12, 2025

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Employee Rating

Always professional and friendly service. Great communication with members of the staff regarding status of my vehicle.Very comfortable waiting area too. More

by jdshurgar
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Pearson, Alex Perez

Nov 12, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 25, 2025

Dealership Rating
Employee Rating

My 2020 Subaru Ascent seems to be performing very well. Hopefully this transmission fix will prove to be totally successful. A special thank you to Clavius Baker and Maddie (Smith) Vanhorn. More

by Navy Dave
Recommend Dealer
Yes

Other Employees Tagged: Clayvius Baker

Oct 26, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 25, 2025

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Employee Rating

I always enjoy the people that work with me at Subaru of LR. Great service. More

by megbinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

Oct 25, 2025

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 19, 2025

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Employee Rating

Every time I go to Subaru I always get first class treatment. I don't know who runs the Service Dept. manager is, but they ought to get a raise. More

by JLAURENZI02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duncan Howard

Oct 19, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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