Maddie Smith
Maddie Smith at Subaru of Little Rock

Maddie Smith

Service Manager

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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5.0
17 Reviews

Dealership Experience

3 yrs, 5 mos

5.0

17 Reviews

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17 Reviews of Maddie Smith

October 25, 2025

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Employee Rating

I always enjoy the people that work with me at Subaru of LR. Great service. More

by megbinz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

Oct 25, 2025

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 25, 2025

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Employee Rating

My 2020 Subaru Ascent seems to be performing very well. Hopefully this transmission fix will prove to be totally successful. A special thank you to Clavius Baker and Maddie (Smith) Vanhorn. More

by Navy Dave
Recommend Dealer
Yes

Other Employees Tagged: Clayvius Baker

Oct 26, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 19, 2025

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Employee Rating

Every time I go to Subaru I always get first class treatment. I don't know who runs the Service Dept. manager is, but they ought to get a raise. More

by JLAURENZI02
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Duncan Howard

Oct 19, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 18, 2025

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Great service! ! Wonderful dealership and amazing people. Thank you for all that y'all do!!! More

by annafloyd14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 29, 2025

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Employee Rating

Jesse & Maddy are always very knowledgeable and always take care of whatever I might have come in for. They are very attentive and helpful. More

by NIKONJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear

Jul 29, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 28, 2025

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My advisors were very thoughtful and professional they made sure that I was a very happy customer in the service that they provided to me . More

by sandrareese7162
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gage Scott, Kipperlie Davis

Jul 28, 2025

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 27, 2025

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Employee Rating

You will not find a more polite and informative service staff. Every time I’ve gone in, they’ve worked hard to make sure my insurance and warranty benefits were used to fully. More

by eyedoc1reb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 30, 2025

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Employee Rating

I have always had my 2018 Forester serviced here since I bought it from my son 3 years ago. The service has always been exceptional, even up to the standards of the "Luxury" dealers in Little Rock. This las More

by TIM@COMPSYS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 28, 2025

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Employee Rating

Always professional and the video recap they send you is so great! It leaves you feeling like you were standing there with them when they worked on everything. More

by PFARNS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel in service was great to work with too and Maddie has always been fantastic!

Jun 28, 2025

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 17, 2025

Dealership Rating
Employee Rating

The best service advisor, Jessie Havniear, LR Subaru treats you better than family. And the service and repairs are better than expected. Very pleased with LR Subaru bc they have the best employees. Lov More

by KJANES1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Havniear

Jun 17, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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