Madison Fairley | Page 4

Very effeciant and courtesy. Very nice facilty and nice selection of cars.I wiill do business with them again. Very nice facilty and nice selection of cars.I wiill do business with them again. More

by no52 Verified Customer Verified Customer

Print

My car was dropped off on Monday, May 18th, I called and messaged multiple times only to be told the service advisor was not available and would "call me back", never heard anything until l contacted someon messaged multiple times only to be told the service advisor was not available and would "call me back", never heard anything until l contacted someone at the dealership next door. I was then contacted on Thursday May 21st (after contacting the dealership next door) and told that nothing was found with my car and would be contacted by 5pm that same day and could get my car if nothing else was found. I was never contacted. I showed up this morning (Friday, May 22nd) to get my car and was told that there were 47 low voltage codes and a parasitic draw in the BCM and was told it was updated, after initially (and at pick up) being told that nothing was found. I was also informed that my car was completed within 1hr and 45 minutes after drop off on Monday, May 18th. My car has been sitting at the dealership for 5 days, leaving me inconvenienced and having to borrow someone else's vehicle to get to and from work, just to be told there was nothing wrong and then again to be told they did find something wrong. Whether it is a lack of communication or something else, I'm very disappointed with this experience, I brought my car to this dealership to be serviced, not to sit in the lot for 5 days. More

by jordan.boss Verified Customer Verified Customer

Print

The whole experience was seamless. I made an appointment with Madison to drop off the vehicle at 8:30 the following morning. We did. She called me back within a couple of hours with a I made an appointment with Madison to drop off the vehicle at 8:30 the following morning. We did. She called me back within a couple of hours with a diagnosis, and got the process started to repair the vehicle. She let me know when there were updates, and we had the vehicle back and repaired in a couple of weeks. More

by Chasewhatley Verified Customer Verified Customer

Print

Repaired my truck in reasonable time and kept inside due to special security issues. Service staff was friendly and professional. Very satisfied with this dealership. to special security issues. Service staff was friendly and professional. Very satisfied with this dealership. More

by yellowd2 Verified Customer Verified Customer

Print

Service department sucks, sorry Service and not very knowledgeable. Suck suck suck sucks , sorry service knowledgeable. Suck suck suck sucks , sorry service More

by djohnsonprso21 Verified Customer Verified Customer

Print

They were open and honest and took care of my vehicle problems. Good people, fair prices. problems. Good people, fair prices. More

by Niembaka Verified Customer Verified Customer

Print

Great people to deal with . Great service department to get items scheduled for service and repair Great service department to get items scheduled for service and repair More

by WKSTEWARD1 Verified Customer Verified Customer

Print

Very positive. They always listen to what we ask for. I'm always happy with the service! They always listen to what we ask for. I'm always happy with the service! More

by brandon Verified Customer Verified Customer

Print

David was a phenomenal salesman. He did all the work and made the process easy and smooth! I appreciate all of his hard work to find me the perfect vehicle! All of the staff were ama He did all the work and made the process easy and smooth! I appreciate all of his hard work to find me the perfect vehicle! All of the staff were amazing and very helpful! More

Print

Work was performed prompt and efficiently. Was out of the Dealership in about two hours. Was out of the Dealership in about two hours. More

Print