Magdalena Babiarz

I don't like doing bad reviews but feel this is warranted. Vehicle was sold as certified with 20K miles. Soon after purchase, I noticed a noise like rumble strips at highway speeds. Dealer threw a warranted. Vehicle was sold as certified with 20K miles. Soon after purchase, I noticed a noise like rumble strips at highway speeds. Dealer threw a wheel hub at it but did not cure the problem. One wheel had 8oz. of wheel weights on it and was told it was within specs but I disagreed and said that tells me there is an issue with the tire(s). Dropped off for several days at another Hayes location for several days to evaluate. Called 3 days later and was told nothing was wrong with it. Did a ride along with the service manager the following day and was told the noise is "NORMAL". I still found it hard to believe. I ended up having 4 new Michelin's installed and wheel alignment done (which was also out of spec) at my expense. NOW, the vehicle drives and rides great. I do blame myself a little as I should have been a little more in tune during the test drive. I'm not sure I would buy again at this dealership. I feel their "Certified Inspections" lack integrity. More

by C Bailey Verified Customer Verified Customer

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Big Mac was exceptional as a salesman. We appreciate all his work/ effort and thabk him for it. We appreciate all his work/ effort and thabk him for it. More

by rogers.c8662 Verified Customer Verified Customer

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I purchased a Ram 1500 November 10, 2025 and was misled to regarding the quoted pricing and the final price. They move around numbers and lie to your face. Be careful dealing with these people as they ar to regarding the quoted pricing and the final price. They move around numbers and lie to your face. Be careful dealing with these people as they are not honest. More

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They did a great job. Never have any issues. Very friendly and communicate every step of the way Never have any issues. Very friendly and communicate every step of the way More

by David Aaron Verified Customer Verified Customer

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Easy process however it did take awhile to get all the paperwork done. Enjoy my new jeep emensely! Diego was a refreshing sales professional and made the deal very smooth! paperwork done. Enjoy my new jeep emensely! Diego was a refreshing sales professional and made the deal very smooth! More

by Todd Verified Customer Verified Customer

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They got the job done quickly for my wife. Originally they said they couldn't even look at it for several days but managed to fix it the same day in a few minutes. Originally they said they couldn't even look at it for several days but managed to fix it the same day in a few minutes. More

by dyackman Verified Customer Verified Customer

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I can’t say enough! They were kind, helpful, efficient and brought joy and humor to the whole experience. I was in a situation where I had to trade in my old car and g They were kind, helpful, efficient and brought joy and humor to the whole experience. I was in a situation where I had to trade in my old car and get a new one. From what was a disappointing moment, I left this dealership smiling, happy, excited and relieved. They truly made the difference and I am so grateful! More

by erinasip Verified Customer Verified Customer

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Hayes provided one of the better experiences when purchasing a vehicle. They had a significant amount of vehicles in stock and the customer support was great. Highly recommend! purchasing a vehicle. They had a significant amount of vehicles in stock and the customer support was great. Highly recommend! More

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Great buying experience from browsing, selecting, financing, and tweaking! The team makes sure to present a welcoming environment that encourages questions and candidness so that you can make the be financing, and tweaking! The team makes sure to present a welcoming environment that encourages questions and candidness so that you can make the best decisions! That's probably why this is my third Jeep I have purchased from this dealership! More

by Angelsquest01 Verified Customer Verified Customer

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Always a pleasurable buying experience. The entire staff did a great job!! This is my third vehicle from them and they did not disappoint!! The entire staff did a great job!! This is my third vehicle from them and they did not disappoint!! More

by jpalmer21 Verified Customer Verified Customer

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