Maggie Matir
Maggie Matir at Eastchester Chrysler Jeep Dodge Ram

Maggie Matir | Page 71

Service Advisor

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

Contact Me
4.5
1,152 Reviews
4.5

1,152 Reviews

Write a Review

1152 Reviews of Maggie Matir

December 05, 2020

Dealership Rating
Employee Rating

Went for an oil change and expected to wait for an hour, instead everything took 40 minutes. Great service, keep up the great work guys More

by AQUINO.0547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kayla Benitez

Dec 07, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for coming to Eastchester Chrysler Jeep Dodge Ram for your oil change! It's great to hear that your visit was five-star worthy. Enjoy your week!

December 01, 2020

Dealership Rating
Employee Rating

i have been waiting for warranty parts for my Dodge i have been waiting for warranty parts for my Dodge Durango SRT since July we in December and they tell me is still backordered been emailing and cal More

by NORBERTOHENRY
Recommend Dealer
No
Dec 15, 2020

Eastchester Chrysler Jeep Dodge Ram responded

I sincerely apologize for the lack of effective communication on our end here. I would be more than willing to speak with you directly and ensure that we get this concern sorted out. Please don't hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

November 25, 2020

Dealership Rating
Employee Rating

Your guys are the best 👌 Keep up the good work 👏 👍 Your guys are the best 👌 Keep up the good work 👏 👍 Customer service and the Sales team are professional and courtesy. Always willing to work w More

by castrogeorge999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Nov 25, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for trusting Eastchester Chrysler Jeep Dodge Ram to get the job done. It's fantastic to hear that our sales and service teams continue to take care of you during your visits. We look forward to working with you next time!

November 25, 2020

Dealership Rating
Employee Rating

Simply great customer service! Maggie is very professional and knowledgeable. She listened to my concerns and explained what needed to be done. Also, given I travel down from Stamford, CT they dr More

by gistcooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for making the trip out to see us at Eastchester Chrysler Jeep Dodge Ram! We are very glad to hear that Maggie provided professional service and took excellent care of your vehicle. Enjoy your day!

November 22, 2020

Dealership Rating
Employee Rating

Service department was excellent. Fast realizable and extremely professional service. Great experience starting with the gentleman greeting you at service to the mechanic who explain why I had and oil le More

by DIAZISIDORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Nov 23, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing such great feedback about our Service Department! We love to hear that from start to finish you were well taken care of. If any future issues should arise, the Eastchester Chrysler Jeep Dodge Ram team will be here to help.

November 21, 2020

Dealership Rating
Employee Rating

Cris, Rafael, Mr. Day and all the employees are friendly and helpful. They are very informative and patient with the clients. They do their best to provide the service. More

by mermaid8864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Nov 23, 2020

Eastchester Chrysler Jeep Dodge Ram responded

We love to see kind feedback about our wonderful team so we truly appreciate your review! Thank you for coming to Eastchester Chrysler Jeep Dodge Ram for your auto service needs. We hope that you have a great week.

November 20, 2020

Dealership Rating
Employee Rating

I had a wonderful experience and thanks to Maggie Matir for your great service. I’ll defend go back , excellent service. Thank you so much More

by marie4050
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 20, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Marie - It's our pleasure to assist you! Thank you for stopping by to write Eastchester Chrysler Jeep Dodge Ram a review and give a shout out to Maggie. We look forward to serving you next time.

November 12, 2020

Dealership Rating
Employee Rating

I highly recommend. I went in for an oil change and service and they were fast, friendly, efficient and very safe. Thanks for your help. More

by edward16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Nov 12, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Hi Edward - thank you for leaving Eastchester Chrysler Jeep Dodge Ram a review! We're grateful for your confidence in us to get the job done and we look forward to working with you during your next service visit!

November 12, 2020

Dealership Rating
Employee Rating

I waited more than 2 hrs for an oil and filter change and I have to go back because they forgot to reset the computer on my car . Worst customer service. More

by sandovalpaola82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Julio Nunez, Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Nov 30, 2020

Eastchester Chrysler Jeep Dodge Ram responded

I sincerely apologize for the inconvenience here. We do strive for knowledgeable and thorough service here, and I will be sure to share this feedback with my team to ensure we improve our efficiency going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

November 11, 2020

Dealership Rating
Employee Rating

First time I had to pay for parts, labor & tax on lease. I went for an oil change which includes rotating my tires & check fluids. They did none of those things plus they didn't wash my car. All other deale More

by sgriffin105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Nov 25, 2020

Eastchester Chrysler Jeep Dodge Ram responded

This doesn't sound like the thorough and accommodating service we strive for here, and I would be more than willing to speak with you about what happened during your visit. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Kat Kowalski - Customer Care Specialist - (877) 811-9330

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