Maggie Matir | Page 73

Very friendly and welcoming. Young lady with Long black hair was very helpful and answered all of my questions. Great customer service. Wait time was only about 40 minutes for oil change and tire plug. TH hair was very helpful and answered all of my questions. Great customer service. Wait time was only about 40 minutes for oil change and tire plug. THANK YOU ! More

by celiamcuza Verified Customer Verified Customer

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This is the second time you emailed me with the service visit. Check your records. I was not pleased with the push to replace items that was replaced from my last visit, visit. Check your records. I was not pleased with the push to replace items that was replaced from my last visit, More

by aanavell Verified Customer Verified Customer

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Kind customer service And very professional.I Kind customer service And very professional. I was.updared on the progress and altgough the car isn't ready I still feel they haven't forgotten abo Kind customer service And very professional. I was.updared on the progress and altgough the car isn't ready I still feel they haven't forgotten about me More

by sn0637582 Verified Customer Verified Customer

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They were able to come to my house pick up my car for an oil change and returned it. They went above and beyond when returning the car as the even backed it into my driveway. I was truly impressed. oil change and returned it. They went above and beyond when returning the car as the even backed it into my driveway. I was truly impressed. More

by dominiquephinn Verified Customer Verified Customer

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I took my car in for a scheduled appointment (7:30). I was told I would receive an update around 10:00AM which never came, when I called for an update I was left on hold for 42 minutes, when I did get som was told I would receive an update around 10:00AM which never came, when I called for an update I was left on hold for 42 minutes, when I did get someone I was told that my car was not assigned to a mechanic, that was 12:00PM. I returned to to the dealership at 2:00PM and my car still was. Was not assigned . Horrible customer we. Service. I took my car to Manhattan Jeep and had the problem resolved. As soon as I got there for my scheduled appointment my car was received promptly. More

by Army strong Verified Customer Verified Customer

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Only dealt with the personnel in the service dept. and they displayed knowledge and professionalism. Was not able to get one small issue resolved to my liking but it wasn't their fault so my experience wa they displayed knowledge and professionalism. Was not able to get one small issue resolved to my liking but it wasn't their fault so my experience was a favorable one. More

by holidaydirekter Verified Customer Verified Customer

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Eastchester Chrysler Service Dept. took care of my vehicle after a check engine light that came and went. They diagnosed the vehicle and although the cause was not found the recommendation given was s vehicle after a check engine light that came and went. They diagnosed the vehicle and although the cause was not found the recommendation given was smart enough not to appreciate. They performed the service as quickly as possible and i feel the cost of service was competitive. More

by nycmakina Verified Customer Verified Customer

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Great place! Would return and recommend to others. Employees are attentive and they resolve any issues that you have with your vehicle. Thank you so much! Employees are attentive and they resolve any issues that you have with your vehicle. Thank you so much! More

by pg40024 Verified Customer Verified Customer

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My service advisor was a compete doll. She did the most she could and kept me up breast the same. My car was in the shop for 2 months which understandably had me very very much discontent. I will not com she could and kept me up breast the same. My car was in the shop for 2 months which understandably had me very very much discontent. I will not comment on my experience with the dealership because I believe better service could’ve been offered. As for my agent, Maggie, she did the best job she possibly could. Courteous, empathetic, and human! More

by ELEONORACATALAN79 Verified Customer Verified Customer

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This is the second time I have interacted with Maggie in the Service Department. Both times she was very Professional, helpful and always explained what was going on with your vehicle. She should be looke the Service Department. Both times she was very Professional, helpful and always explained what was going on with your vehicle. She should be looked at for upward mobility in the Organization. More

by lhenry1920 Verified Customer Verified Customer

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