Maggie Matir
Maggie Matir at Eastchester Chrysler Jeep Dodge Ram

Maggie Matir | Page 74

Service Advisor

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

Contact Me
4.5
1,152 Reviews
4.5

1,152 Reviews

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1152 Reviews of Maggie Matir

October 03, 2020

Dealership Rating
Employee Rating

Everyone was friendly. Job done in a timely fashion. Price was high but was told why I need it. It was worth it. That's it dont have nothing else tonsay More

by CONJOHN789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Oct 05, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are grateful for your business here at Eastchester Chrysler Jeep Dodge Ram, and if you ever need anything else, don't hesitate to come back and see us again!

September 30, 2020

Dealership Rating
Employee Rating

The customer service was great. My experience with the representative was phenomenal. They were very informative and polite. I have already recommended a few people to this dealership! More

by SHAEELUCAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review Eastchester Chrysler Jeep Dodge Ram. We're pleased to hear that our team impressed you during your visit and we look forward to working with you next time!

September 30, 2020

Dealership Rating
Employee Rating

Kayla should be replacedBecause she don’t appreciate Kayla should be replaced Because she don’t appreciate anything.. she act like customers are getting stuff done for free and have that look on her fac More

by prince_bronx721@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Oct 01, 2020

Eastchester Chrysler Jeep Dodge Ram responded

It's hard to see this feedback as we want guests to enjoy their visits. I'd like the opportunity to learn more about what happened so that we can work towards providing the best customer experience possible. Please contact me at your convenience. Jemma McKee - Customer Care Specialist - (877) 811-9330

September 30, 2020

Dealership Rating
Employee Rating

I went in for an oil change and it was Great service and very friendly workers I always come here to get my car serviced More

by natalie10473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Sep 30, 2020

Eastchester Chrysler Jeep Dodge Ram responded

We're so lucky to have you in the Eastchester Chrysler Jeep Dodge Ram family, Natalie! Thank you for coming to us for your recent oil change!

September 30, 2020

Dealership Rating
Employee Rating

Great service. Margaret is very trust worthy she’s amazing. She took my car in sanitized the entire car got it in the shop and had me out the door in great fashion. More

by elijah2819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 14, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Elijah - thank you for trusting Eastchester Chrysler Jeep Dodge Ram with your business! We're committed to taking excellent care of guests and it is wonderful to see that Margaret consistently hits the mark. Our team looks forward to working with you next time!

September 28, 2020

Dealership Rating
Employee Rating

I was happy with the work Maggie is amazing thank you I was happy with the work Maggie is amazing thank you they work with my car and I was happy with the work great pl More

by luzmariasbonilla
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Sep 29, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for trusting Eastchester Chrysler Jeep Dodge Ram to get the job done. I am thrilled to hear that Maggie took care of you, and your vehicle!

Oct 02, 2020

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry to hear this - we would be more than willing to speak with you about any concern you have with your vehicle. Please don't hesitate to give me a call. Thank you, Jemma McKee - Customer Care Specialist - (877) 811-9330

Oct 01, 2020

luzmariasbonilla responded

Now am not happy with my car it’s not working I have not us it I need to go get something and it not work please cam me

September 25, 2020

Dealership Rating
Employee Rating

They do everything possible to make your service as easy as possible. They keep you up to date with everything going on with your car. More

by ivanmatos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience! It is fantastic to hear that the team delivered such efficient and transparent service. Safe travels and we hope to see you again at Eastchester Chrysler Jeep Dodge Ram!

September 24, 2020

Dealership Rating
Employee Rating

wait time was longAlso after i asked them to put the wait time was long Also after i asked them to put the recommended per manual of 5 quarts of synthetic oil they still put 6 quarts More

by dmkreppeinnp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Sep 25, 2020

Eastchester Chrysler Jeep Dodge Ram responded

This is a disappointing review to read. We strive for efficient and attentive service here, and I will be sure to share this feedback with my team to ensure we improve our process going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

September 24, 2020

Dealership Rating
Employee Rating

Everyone was very courteous and Maggie was especially thorough and made sure I knew what was happening with my vehicle! Thank you so much for the awesome customer service. More

by KPEOPLES214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez

Sep 24, 2020

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for posting about your 5-star experience with Maggie at Eastchester Chrysler Jeep Dodge Ram! We are grateful for your business and look forward to working with you next time!

September 23, 2020

Dealership Rating
Employee Rating

I would have given a higher rating had it not been for the length of time I waited to have my vehicle service. Some five hours or so. Additionally, I called after I got home to check whether the tech us More

by bxbrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 21, 2020

Eastchester Chrysler Jeep Dodge Ram responded

We strive for efficient and accommodating service here, and I sincerely apologize for the delay and lack of follow-up communication. I would be more than willing to speak with you directly about your visit. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

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