Maggie Matir | Page 75

Diana was extremely helpful. Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word Word More

by darienthompson56 Verified Customer Verified Customer

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Wonderful service. They were really helpful and did a great job. I would go back for sure. And it was prompt service. Excellent for first time visit. great job. I would go back for sure. And it was prompt service. Excellent for first time visit. More

by joiannepyram Verified Customer Verified Customer

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Everyone was friendly and helpful. I really felt they cared about fixing my car right so I could get back on the road. Professional, my car feels like new again. Thanks Rickey and staff cared about fixing my car right so I could get back on the road. Professional, my car feels like new again. Thanks Rickey and staff More

by djrocchio Verified Customer Verified Customer

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My car was at this dealership from 7/11 to 8/29. The communication with my service advisor Maggie Matir was non existent. I was promised my car on a certain date, not only did I not receive a call from communication with my service advisor Maggie Matir was non existent. I was promised my car on a certain date, not only did I not receive a call from my service advisor, I called her, she told me she would call back with an update. I received no call. The manager Rob Aristy has no clue what's going on with individual client cases. The point of good customer service is keeping the client advised of the situation good or bad. What I received was no communication. I left voice mails that didn't get returned. After nearly two months with no car you would expect the car to perfect upon delivery. When I arrived at the dealership to pick up my car there was no license plate on the rear of the car. No problem the license plate was in the trunk. Upon further inspection of my car I notice the front grill was missing the plastic guard the that goes around the sensor. Where is the quality control? If I could give this dealership a half a star I would. I have owned 5 different Chrysler products and if I had this experience initially I wouldn't be a Chysler supporter. They ordered the missing part which was installed a couple of days later. Currently one of the sensors that wasn't experiencing problems before is experiencing problems now. Trust me I won't be taking it to Eastchester Chrysler. More

by lbpatterson Verified Customer Verified Customer

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I was only there to service my Jeep and the costumer service was excellent and timely. The staff was knowledgeable, very friendly and was willing to answer all my questions. service was excellent and timely. The staff was knowledgeable, very friendly and was willing to answer all my questions. More

by clive691 Verified Customer Verified Customer

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The lady was rude as xxxx and did not explain nothing to me n told me to read my paper to know if I have to bring my car back or if it was fixed when all she could have done was explained that to me and it me n told me to read my paper to know if I have to bring my car back or if it was fixed when all she could have done was explained that to me and it bothered me because I watched her interact with her race with patience and actually showed she cared towards him and was explanatory I was disgusted and rushed More

by JAMAIYA.SIBLEY96 Verified Customer Verified Customer

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Very helpful I was very pleased with the information they gave me about my car this girl that helped me she was very pleasant thank you so much gave me about my car this girl that helped me she was very pleasant thank you so much More

by NILDADELVALLE17 Verified Customer Verified Customer

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I received an oil change. Service is always great, doesn’t take long and price is reasonable. Great location and great staff. Loved being welcomed at the parking lot by the attendant too! Each one has doesn’t take long and price is reasonable. Great location and great staff. Loved being welcomed at the parking lot by the attendant too! Each one has been amazingly welcoming & friendly. More

by e_rodriguez1104 Verified Customer Verified Customer

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The service department is close to my house the quality of work they do is excellent the people are friendly and the service is always done before the time that is allotted for the service on my truck of work they do is excellent the people are friendly and the service is always done before the time that is allotted for the service on my truck More

by tin1152 Verified Customer Verified Customer

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Guys did a wonderful job thank you on time work and the people there are amazing will deal with them any time that dealership gets a 10 people there are amazing will deal with them any time that dealership gets a 10 More

by emontalvo735 Verified Customer Verified Customer

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