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Malcolm Recinos

Overview Reviews (31) Inventory (333)

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Malcolm Recinos

Malcolm Recinos | Page 3

Finance Manager

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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4.7

31 Reviews

Overview Reviews (31) Inventory (333)

4.7

31 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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31 Reviews of Malcolm Recinos

June 18, 2024

Dealership Rating

Employee Rating

Kenneth did an excellent job finding a truck we wanted in the budget we could afford. the budget we could afford. More

by TrickyNicky

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Burke , Moe Albasha, Johnny Chappell, Nick Cox, Moses Medina

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Jun 18, 2024 -

Sam Pack's Five Star Ford Lewisville responded

TrickyNicky, We are excited to help you enjoy your new truck from Five Star Ford Lewisville. Reach Kenneth and our team at 972-221-2900 with questions. Our goal is to make owning your Ford the best driving experience. Thank you for your business and endorsement. Take care, Andrea Ballard, General Manager

June 16, 2024

Dealership Rating

Employee Rating

Fantastic xxperience with Frank and Malcolm! This dynamic duo treated me with respect and offered me an amazing deal on my new truck. I will definitely refer my friends and family here. This dynamic duo treated me with respect and offered me an amazing deal on my new truck. I will definitely refer my friends and family here. More

by F150FANATIC

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Elesiely

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Jun 17, 2024 -

Sam Pack's Five Star Ford Lewisville responded

F150FANATIC, On behalf of Frank and Malcolm, thank you for endorsing Five Star Ford Lewisville. Should you have questions about your new truck, reach our team at 972-221-2900. Let us know how we can help you enjoy your Ford. We appreciate your business and referrals. Sincerely, Andrea Ballard, General Manager

June 11, 2024

Dealership Rating

Employee Rating

Sure, here’s a short and simple review: --- I had a great experience with Miguel and Xavier at Sam Pack’s Ford in Lewisville. They were knowledgeable, friendly, and made the car-buying process smooth a great experience with Miguel and Xavier at Sam Pack’s Ford in Lewisville. They were knowledgeable, friendly, and made the car-buying process smooth and stress-free. I highly recommend them for anyone looking to purchase a vehicle. More

by kevv

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Miguel Avila, Moses Medina, Xavier Perez

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Jun 11, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Kevv, Your feedback and business are appreciated. Miguel, Xavier, and the Five Star Ford Lewisville team welcome your vehicle questions at 972-221-2900. We are now focused on helping you enjoy a great ownership experience. Thank you for being one of our valued customers. Best regards, Andrea Ballard, General Manager

June 10, 2024

Dealership Rating

Employee Rating

Staff was very pleasant we were able to get to our price point without too much hassle. Will use the again if needed point without too much hassle. Will use the again if needed More

by a.watkins

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hugo Peralta-Bustos

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Jun 11, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, a. watkins, on your new Ford! The entire Five Star Ford Lewisville staff are focused on making this your best driving experience. Please stay in touch at 972-221-2900. Best regards, Andrea Ballard, General Manager

May 29, 2024

Dealership Rating

Employee Rating

Great selection of vehicles. Made the purchase stress free with the knowledgeable and friendly staff. Will definitely recommend to friends looking to buy. Made the purchase stress free with the knowledgeable and friendly staff. Will definitely recommend to friends looking to buy. More

by christophteteak

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: J.R. Ali , Tom Andrews

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May 29, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Christophteteak, We appreciate you at Five Star Ford Lewisville! Thank you for shopping with us and please know your recommendation is valued. When you need our technical or care advice, reach out to 972-221-2900. We are here to help you enjoy your new Ford. Congratulations! Best regards, Andrea Ballard, General Manager

April 24, 2024

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Being a longtime customer of Sam pack, the transaction experience was quick and painless and all departments are good at there jobs. No pressure there experience was quick and painless and all departments are good at there jobs. No pressure there More

by garyhames

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tony Gorman

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Apr 24, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Gary, We are so excited to have your loyal business at Five Star Ford Lewisville! Thank you for continuing to shop at our dealership. If you have questions about your new Ford, please reach us at 972-221-2900. Malcolm, Tony, and I are concentrated on your ownership satisfaction. Best regards, Andrea Ballard, General Manager

April 09, 2024

Dealership Rating

Employee Rating

Excellent Ford Dealership with very respectable employees who are well trained and provide excellent direction and assistance! who are well trained and provide excellent direction and assistance! More

by Richard

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Burke

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Apr 10, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Richard, for rating your Five Star Ford Lewisville visit. We take pride in our staff and their commitment to providing excellent service. Don't hesitate to stop by or call 972-221-2900 to meet with Kenneth, Malcolm, or me when you need assistance in the future. Let us know how we can help you enjoy your new Ford. Take care, Steve Goodman, General Sales Manager

April 08, 2024

Dealership Rating

Employee Rating

Excellent service and communication from start to finish. I’m very pleased with the entire outcome. I’m very pleased with the entire outcome. More

by James

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tony Gorman, Cory Spillman

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Apr 08, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, James, on your new Ford! Thank you for shopping at Five Star Ford Lewisville. We continue to welcome your automotive questions at 972-221-2900. Enjoy your ride! Take care, Kelly Blackwell, General Manager

April 03, 2024

Dealership Rating

Employee Rating

Xavier and Malcolm were great! I am not a fan of the car buying game, but they made it less annoying. Good job guys. :) I am not a fan of the car buying game, but they made it less annoying. Good job guys. :) More

by TL

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Xavier Perez

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Apr 03, 2024 -

Sam Pack's Five Star Ford Lewisville responded

TL, Thank you for reaching out and sharing your experience at Five Star Ford Lewisville. We greatly appreciate your feedback and are thrilled to hear that Xavier and Malcolm made your car-buying experience enjoyable. We truly value your business and look forward to serving you again in the future. Please don't hesitate to reach out to 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 15, 2024

Dealership Rating

Employee Rating

This was my first time visiting the dealership. I was impressed with my sales person, and the other staff. My experience from beginning to end was seamless. I was impressed with my sales person, and the other staff. My experience from beginning to end was seamless. More

by Awj11374

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: J.R. Ali , Xavier Perez

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Mar 16, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, awj11374, for shopping at Five Star Ford Lewisville. Your complete satisfaction is our goal. Let JR and our team know if you would like to revisit your Ford. Best regards, Kelly Blackwell, General Manager

Mar 16, 2024 -

Awj11374 responded

I am satisfied.

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