Malena Sommers
Malena Sommers at Executive Kia

Malena Sommers

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.9
38 Reviews

Dealership Experience

7 mos

Industry Experience

10 yrs

Specialties & Trainings

ASE Certified Service Consultant

4.9

38 Reviews

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38 Reviews of Malena Sommers

September 30, 2026

Dealership Rating
Employee Rating

First service with the new vehicle. Malena was pleasant and detailed with everything that came with the service. Was able to answer any questions I had. More

by KAM512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Executive Kia responded

Your mention of Malena’s thorough explanations during your first service appointment highlights how our team aims to keep you informed. Hearing that she could answer all your questions means a lot to our service department. We look forward to caring for your Carnival again. John Goglettino General Manager

September 29, 2026

Dealership Rating
Employee Rating

Very very good It was very good- communication was good and I like the video of my car More

by MARYBETH528
Recommend Dealer
Yes

Other Employees Tagged: Malena Sommers

Sep 29, 2026

Executive Kia responded

Knowing our clear updates and the video walk-through of your Kia Sportage met your expectations is truly rewarding. We’re pleased we could provide that overview, and your kind words and five-star rating mean a lot to our service department. John Goglettino General Manager

September 25, 2026

Dealership Rating
Employee Rating

They worked quickly and efficiently, and Malena was very communicative and helpful throughout. Would go back in the future More

by aascheetz96
Recommend Dealer
Yes

Other Employees Tagged: Malena Sommers

Sep 25, 2026

Executive Kia responded

Your note about Malena’s clear communication highlights how our service team aims to keep you informed during every EV6 visit. It’s rewarding to know the service was quick and efficient, and we look forward to welcoming you back. John Goglettino General Manager

September 16, 2026

Dealership Rating
Employee Rating

I never have a problem with any of the employees They all are nice and professional More

by crystal06514
Recommend Dealer
Yes

Other Employees Tagged: Malena Sommers

Sep 16, 2026

Executive Kia responded

Knowing you always find our service visits for your Kia Optima welcoming and professional means a lot to us. Malena and the rest of our service department appreciate your feedback. John Goglettino General Manager

September 09, 2026

Dealership Rating
Employee Rating

I live in Norwalk, about a 15 minute drive from Kia of Stamford. I go out of my way to visit Executive Kia due to the great service I have always received. More

by MAURICIOSANTIAGO123
Recommend Dealer
Yes

Other Employees Tagged: Malena Sommers

Sep 09, 2026

Executive Kia responded

Your Kia Telluride is in great hands. We’re honored you drive from Norwalk for our service. Knowing our team’s consistent care keeps you coming back means a lot to us. John Goglettino General Manager

September 03, 2026

Dealership Rating
Employee Rating

My oil change took over 2 hours. I don't need a video of the car I drive. I need to be able to get a diagnostic when I requested one. More

by erinkrygier
Recommend Dealer
No

Other Employees Tagged: Malena Sommers

Sep 10, 2026

Executive Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here. John Goglettino General Manager

September 03, 2026

Dealership Rating
Employee Rating

My experience with Executive Kia of Wallingford has been very positive. I was impressed by the welcoming atmosphere, professionalism, and the team’s commitment to providing a great customer experience. Ever More

by christinepolanco09
Service Price Transparency
Recommend Dealer
Yes
Sep 03, 2026

Executive Kia responded

Knowing that our welcoming atmosphere and commitment to professionalism impressed you means a lot to us. We’re delighted everyone you interacted with felt friendly and knowledgeable during the service on your Kia K4. It’s rewarding to hear you’re considering joining our team. John Goglettino General Manager

September 03, 2026

Dealership Rating
Employee Rating

My experience with Executive Kia of Wallingford has been very positive. I was impressed by the welcoming atmosphere, professionalism, and the team’s commitment to providing a great customer experience. Ever More

by christinepolanco09
Recommend Dealer
Yes

Other Employees Tagged: Malena Sommers

Sep 03, 2026

Executive Kia responded

Knowing you felt welcomed and well-informed during the service on your Kia K4 is rewarding. Your kind words about our team’s professionalism and dedication mean a lot to us. We’re especially pleased our welcoming atmosphere inspired your interest in joining our team. John Goglettino General Manager

September 01, 2026

Dealership Rating
Employee Rating

Very Customer Oriented and always fulfill what they committed. Never over commit though! I'll surely refer this dealership and Kia Sportage to others More

by Garyupa
Recommend Dealer
Yes

Other Employees Tagged: Malena Sommers

Sep 01, 2026

Executive Kia responded

Knowing that our follow-through during service on your Kia Sportage Hybrid met your expectations is rewarding. Hearing you’ll recommend our dealership and the Kia Sportage Hybrid to others means a great deal to our team. John Goglettino General Manager

August 21, 2026

Dealership Rating
Employee Rating

Malena is great to deal with since I feel she treats me with the utmost respect More

by Tim
Recommend Dealer
Yes

Other Employees Tagged: Malena Sommers

Aug 21, 2026

Executive Kia responded

We’re glad you felt respected throughout the service on your Jeep Wrangler Unlimited. Knowing Malena treated you with such care is rewarding for our team. John Goglettino General Manager

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