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Malena Sommers
Malena Sommers at Executive Kia

Malena Sommers | Page 2

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
4.9
43 Reviews

Dealership Experience

8 mos

Industry Experience

10 yrs, 1 mo

Specialties & Trainings

ASE Certified Service Consultant

4.9

43 Reviews

Write a Review

43 Reviews of Malena Sommers

September 03, 2026

Dealership Rating
Employee Rating

My oil change took over 2 hours. I don't need a video of the car I drive. I need to be able to get a diagnostic when I requested one. More

by erinkrygier
Recommend Dealer
No

Other Employees Tagged: Malena Sommers

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Sep 10, 2026

Executive Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here. John Goglettino General Manager

September 03, 2026

Dealership Rating
Employee Rating

My experience with Executive Kia of Wallingford has been very positive. I was impressed by the welcoming atmosphere, professionalism, and the team’s commitment to providing a great customer experience. Ever More

by christinepolanco09
Service Price Transparency
Recommend Dealer
Yes
Print
Sep 03, 2026

Executive Kia responded

Knowing that our welcoming atmosphere and commitment to professionalism impressed you means a lot to us. We’re delighted everyone you interacted with felt friendly and knowledgeable during the service on your Kia K4. It’s rewarding to hear you’re considering joining our team. John Goglettino General Manager

September 03, 2026

Dealership Rating
Employee Rating

My experience with Executive Kia of Wallingford has been very positive. I was impressed by the welcoming atmosphere, professionalism, and the team’s commitment to providing a great customer experience. Ever More

by christinepolanco09
Recommend Dealer
Yes

Other Employees Tagged: Malena Sommers

Print
Sep 03, 2026

Executive Kia responded

Knowing you felt welcomed and well-informed during the service on your Kia K4 is rewarding. Your kind words about our team’s professionalism and dedication mean a lot to us. We’re especially pleased our welcoming atmosphere inspired your interest in joining our team. John Goglettino General Manager

September 01, 2026

Dealership Rating
Employee Rating

Very Customer Oriented and always fulfill what they committed. Never over commit though! I'll surely refer this dealership and Kia Sportage to others More

by Garyupa
Recommend Dealer
Yes

Other Employees Tagged: Malena Sommers

Print
Sep 01, 2026

Executive Kia responded

Knowing that our follow-through during service on your Kia Sportage Hybrid met your expectations is rewarding. Hearing you’ll recommend our dealership and the Kia Sportage Hybrid to others means a great deal to our team. John Goglettino General Manager

August 21, 2026

Dealership Rating
Employee Rating

Malena is great to deal with since I feel she treats me with the utmost respect More

by Tim
Recommend Dealer
Yes

Other Employees Tagged: Malena Sommers

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Aug 21, 2026

Executive Kia responded

We’re glad you felt respected throughout the service on your Jeep Wrangler Unlimited. Knowing Malena treated you with such care is rewarding for our team. John Goglettino General Manager

August 21, 2026

Dealership Rating
Employee Rating

Malena was great and tried to get me out in a decent amount of time. Much appreciated! More

by JB3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 21, 2026

Executive Kia responded

Hearing that Malena got you back on the road quickly means a lot to our service department. Thank you for trusting us with your Hyundai Elantra and for sharing your appreciation. John Goglettino General Manager

August 12, 2026

Dealership Rating
Employee Rating

Very professional malena very nice person explained everything The waiting area is nicely stocked with coffee and snacks nice ac More

by joseph.sozanski
Recommend Dealer
Yes

Other Employees Tagged: Malena Sommers

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Aug 12, 2026

Executive Kia responded

Hearing that Malena’s clear explanations and our refreshments and air conditioning made your service visit pleasant means a lot to our team. Thank you for the five-star rating and for trusting us with your Kia Optima. John Goglettino General Manager

July 27, 2026

Dealership Rating
Employee Rating

They are always depenable compared to other dealerships i ve know there coffee is fresh More

by josephalsobrook1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Taylor Johnson , Melissa Brannen

Print
Jul 28, 2026

Executive Kia responded

It's wonderful to know that you find service for your Kia Optima consistently reliable and appreciate our fresh coffee. Our team aims to make every visit smooth and welcoming. Thank you for sharing your experience, and we look forward to your next appointment. John Goglettino General Manager

July 16, 2026

Dealership Rating
Employee Rating

Best service advisor I’ve ever worked with! Smoothest service appointment and spot on communication. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 16, 2026

Executive Kia responded

Thank you for sharing your experience. We’re pleased Malena provided a smooth appointment and precise communication for your BMW 330 and look forward to assisting you again. John Goglettino General Manager

July 10, 2026

Dealership Rating
Employee Rating

Received great service from everyone at the dealership and my car was done in great time More

by ROBINNORUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Taylor Johnson

Print
Jul 10, 2026

Executive Kia responded

Thank you for highlighting the fast, friendly service you received on your Kia K4. It’s great to know our team got you back on the road swiftly. We appreciate you choosing us and hope to assist you again soon. John Goglettino General Manager

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