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Malena Sommers

Overview Reviews (41) Inventory (290)

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Malena Sommers

Malena Sommers | Page 2

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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5.0

41 Reviews

Overview Reviews (41) Inventory (290)

Dealership Experience

7 mos

Industry Experience

10 yrs

Specialties & Trainings

ASE Certified Service Consultant

5.0

41 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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41 Reviews of Malena Sommers

September 03, 2026

Dealership Rating

Employee Rating

My experience with Executive Kia of Wallingford has been very positive. I was impressed by the welcoming atmosphere, professionalism, and the team’s commitment to providing a great customer experience. Ever very positive. I was impressed by the welcoming atmosphere, professionalism, and the team’s commitment to providing a great customer experience. Everyone I interacted with was friendly and knowledgeable, and it gave me an even stronger interest in becoming part of the Executive Kia team. More

by christinepolanco09

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Sep 03, 2026 -

Executive Kia responded

Knowing you felt welcomed and well-informed during the service on your Kia K4 is rewarding. Your kind words about our team’s professionalism and dedication mean a lot to us. We’re especially pleased our welcoming atmosphere inspired your interest in joining our team. John Goglettino General Manager

September 01, 2026

Dealership Rating

Employee Rating

Very Customer Oriented and always fulfill what they committed. Never over commit though! I'll surely refer this dealership and Kia Sportage to others committed. Never over commit though! I'll surely refer this dealership and Kia Sportage to others More

by Garyupa

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Sep 01, 2026 -

Executive Kia responded

Knowing that our follow-through during service on your Kia Sportage Hybrid met your expectations is rewarding. Hearing you’ll recommend our dealership and the Kia Sportage Hybrid to others means a great deal to our team. John Goglettino General Manager

August 21, 2026

Dealership Rating

Employee Rating

Malena is great to deal with since I feel she treats me with the utmost respect with the utmost respect More

by Tim

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Aug 21, 2026 -

Executive Kia responded

We’re glad you felt respected throughout the service on your Jeep Wrangler Unlimited. Knowing Malena treated you with such care is rewarding for our team. John Goglettino General Manager

August 21, 2026

Dealership Rating

Employee Rating

Malena was great and tried to get me out in a decent amount of time. Much appreciated! amount of time. Much appreciated! More

by JB3

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 21, 2026 -

Executive Kia responded

Hearing that Malena got you back on the road quickly means a lot to our service department. Thank you for trusting us with your Hyundai Elantra and for sharing your appreciation. John Goglettino General Manager

August 12, 2026

Dealership Rating

Employee Rating

Very professional malena very nice person explained everything The waiting area is nicely stocked with coffee and snacks nice ac everything The waiting area is nicely stocked with coffee and snacks nice ac More

by joseph.sozanski

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Aug 12, 2026 -

Executive Kia responded

Hearing that Malena’s clear explanations and our refreshments and air conditioning made your service visit pleasant means a lot to our team. Thank you for the five-star rating and for trusting us with your Kia Optima. John Goglettino General Manager

July 27, 2026

Dealership Rating

Employee Rating

They are always depenable compared to other dealerships i ve know there coffee is fresh ve know there coffee is fresh More

by josephalsobrook1962

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Taylor Johnson, Melissa Brannen

Jul 28, 2026 -

Executive Kia responded

It's wonderful to know that you find service for your Kia Optima consistently reliable and appreciate our fresh coffee. Our team aims to make every visit smooth and welcoming. Thank you for sharing your experience, and we look forward to your next appointment. John Goglettino General Manager

July 16, 2026

Dealership Rating

Employee Rating

Best service advisor I’ve ever worked with! Smoothest service appointment and spot on communication. Smoothest service appointment and spot on communication. More

by Jose

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 16, 2026 -

Executive Kia responded

Thank you for sharing your experience. We’re pleased Malena provided a smooth appointment and precise communication for your BMW 330 and look forward to assisting you again. John Goglettino General Manager

July 10, 2026

Dealership Rating

Employee Rating

Received great service from everyone at the dealership and my car was done in great time and my car was done in great time More

by ROBINNORUP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Taylor Johnson

Jul 10, 2026 -

Executive Kia responded

Thank you for highlighting the fast, friendly service you received on your Kia K4. It’s great to know our team got you back on the road swiftly. We appreciate you choosing us and hope to assist you again soon. John Goglettino General Manager

July 08, 2026

Dealership Rating

Employee Rating

I was beyond happy to get an appointment right away. Communication was excellent and my car was ready sooner than I expected. Communication was excellent and my car was ready sooner than I expected. More

by gwatrous64

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Jul 08, 2026 -

Executive Kia responded

Thank you for noting how quickly we got you in and for your kind comments about our communication. We’re thrilled your Forte was ready sooner than anticipated. Please let us know if there’s anything else we can do for your vehicle. John Goglettino General Manager

July 01, 2026

Dealership Rating

Employee Rating

Very Good Excellant Love the service and the people Great service best I have had service best I have had More

by ebm.silverfox

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malena Sommers

Jul 01, 2026 -

Executive Kia responded

It’s wonderful to hear our team provided exceptional service for your Kia Sportage Hybrid. Malena is thrilled you left so satisfied. We look forward to assisting you with any future needs. John Goglettino General Manager

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