Malik Jefferson | Page 2

Technicians were helpful. and knowledgeable.I always get excited when i go to Koons Arlington. and knowledgeable.I always get excited when i go to Koons Arlington. More

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BEWARE OF THE SERVICE SHOP AT KOONS BEWARE OF THIS AUTO SERVICE SHOP HERE. DO NOT get an extended service agreement under any circumstance. The agreement for four more service appointmen BEWARE OF THIS AUTO SERVICE SHOP HERE. DO NOT get an extended service agreement under any circumstance. The agreement for four more service appointments only covers basic things such as oil changes and tire rotations. Then -- on top of that cost -- the mechanics here will push other unnecessary services. At 30,000, the service folks pushed me to get a fuel injector service for $280 plus tax. Other nearby auto service shops charge $120. They pushed a brake fluid flush for $143. That is way more than other places and totally unnecessary at 30,000. More

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Our family had an excellent experience thanks to the. Yesterday we had my daughter's 2010 Prius serviced at Koons of Arlington. Oscar Canales and the service team provided excellent, thorough, professiona Yesterday we had my daughter's 2010 Prius serviced at Koons of Arlington. Oscar Canales and the service team provided excellent, thorough, professional service. The car had suddenly developed an oil leak and we were very concerned. Oscar assured us they could fix the car and also recommended some other services which turned out to be exactly what we needed. They did a lot of work in half a day and had the car ready for us by early evening! We left with renewed confidence in our car and that we had found an excellent, dependable courteous service technician and service department. When we picked the car up everything was explained to us and Malik and the evening crew were very kind, professional and courteous. Thank you Koons Arlington Toyota. More

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Quick and perfect My service was done well and really quickly. As always the staff is so courteous and helpful....always glad I drive the 35 minutes for the service ou My service was done well and really quickly. As always the staff is so courteous and helpful....always glad I drive the 35 minutes for the service our car receives. Thanks! More

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Car service He always shows kindness , respect and care to my person , and I always get a good service to my car. Thanks for it, always satisfied He always shows kindness , respect and care to my person , and I always get a good service to my car. Thanks for it, always satisfied More

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Quick service! First 5K maintenance on 2016 Toyota Camry LE Hybrid. Quick in and out for this service - like one-half hour. Very polite service personnel. So far, First 5K maintenance on 2016 Toyota Camry LE Hybrid. Quick in and out for this service - like one-half hour. Very polite service personnel. So far, so good! More

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Routine Service for my 2015 Camry I had no issues for my routine service. It was accomplished quickly and I was finished in about an hour. Mr Malik Jefferson was polite and efficient. I had no issues for my routine service. It was accomplished quickly and I was finished in about an hour. Mr Malik Jefferson was polite and efficient. More

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excellent Great service department. Professional, Courteous and Fast. I have been to one other dealer since leasing the vehicle and WOW Koon's was such a fantas Great service department. Professional, Courteous and Fast. I have been to one other dealer since leasing the vehicle and WOW Koon's was such a fantastic experience compared to the other that had the vehicle in three times and could not explain the tire pressure problem. Brought it to Koon's on Toyota's recommendation and the problem was corrected in 15 minutes. More

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Great service I got fast, courteous, pleasant service from Malik and the crew. A pleasant wait with a good cup of coffee - and before I knew it, my car was done! I got fast, courteous, pleasant service from Malik and the crew. A pleasant wait with a good cup of coffee - and before I knew it, my car was done! More

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Outstanding Customer Service Malik, I would like to commend you on the outstanding customer service you provide to me today, April 4, 2016. I called in due to my maintenance l Malik, I would like to commend you on the outstanding customer service you provide to me today, April 4, 2016. I called in due to my maintenance light showing on my vehicle indicating ready for service. You handled my request with no hesitation in a short and timely manner I was able to bring my car in after work to be service with a short period wait time. You greeted me with a smile as always and answered all my questions. I would like to say "Thank you" for the outstanding customer service. You are why I continue to bring my car into the Koons Arlington Dealership for service. Keep doing great things. Thank you Pamela Goins More

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