Mandela Williams | Page 2

Is Mandela Willilams Nina. If so, she was 5 stars. Nina was amazing and she ensured that I got what I needed. If so, she was 5 stars. Nina was amazing and she ensured that I got what I needed. More

by Darryl Ann Lai Fang Verified Customer Verified Customer

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Everyone was courteous, helpful and attentive. My experience was fast informative. Thanks very much for the experience. My experience was fast informative. Thanks very much for the experience. More

by clintonjenkins1969 Verified Customer Verified Customer

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Jammellis great, very professional and honest. Very friendly and helpful with any questions you have about your car. Willing to go out his way to make things easier while you wait for car to get Very friendly and helpful with any questions you have about your car. Willing to go out his way to make things easier while you wait for car to get finished. Tell every one in my family about the service you get while you car is getting serviced. When everything is done he brings my car around to get in it without having to walk to my car because it hard for me to walk around to find it. I am 761/2 years young and several babk surgery please make you keep him on your staff, it would be ashamed if you lost him. More

by LAURIECOLBERT764 Verified Customer Verified Customer

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Service was excellent and process was smooth. I appreciate everyone who played a part of the purchase process. I appreciate everyone who played a part of the purchase process. More

by zorye.coppock48 Verified Customer Verified Customer

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I love Hyundai’s Service Team everyone is amazing every time I come! Very welcoming and helpful staff. They make me feel like family every time I’m there. time I come! Very welcoming and helpful staff. They make me feel like family every time I’m there. More

by sks.starkey Verified Customer Verified Customer

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I have never experienced the friendly and professional ism I received at ALM I will rate them the number 1 dealership in the State of Georgia ism I received at ALM I will rate them the number 1 dealership in the State of Georgia More

by artisstaton911 Verified Customer Verified Customer

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Amazing! I did not feel pressured at all! They did what was needed! Awesome work! I did not feel pressured at all! They did what was needed! Awesome work! More

by NMFOSTER80 Verified Customer Verified Customer

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This dealership was very professional and friendly. I visited this location multiple times in the buying process and was welcomed each time I visited this location multiple times in the buying process and was welcomed each time More

by kbuck316 Verified Customer Verified Customer

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Everything was fast and efficient. I was able to get everything done in one day. I was able to get everything done in one day. More

by hywrdpoetic23 Verified Customer Verified Customer

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I'll try to give my objective review of these guys. I went last Sunday to buy a used Hyundai Elentra from these guys. A sales person (named Julian I believe) took for a test drive and we liked the I went last Sunday to buy a used Hyundai Elentra from these guys. A sales person (named Julian I believe) took for a test drive and we liked the car. He than brought the price which I believe was 24 thousand something. I told him that my budget is not more than 21 thousand drive-out cost, and I'm sure they could neve give me the price. He talked to the manager and to my surprise he lowered it down to 21K and got my signature that it was okay. In the finance department, the guy also looked very courteous. At one point he stated that if I change the oil of the car for next 3 years, he'll lower my monthly payment by about $20. So my wife, in whose name the car is, is good faith signed everything in ipad fully trusting him. Later on with all surprise we discovered that he made us sign service and other warranty contracts worth about $5,500. He ABSOLUTELY didn't clearly mention it to us. The surprise struck me yesterday, when my wife said that the amount financed was about $21,000. I'm like what? I paid them $7,000 down payment. So the finance amount should be about $13,000, with the total amout to be $21,000. But with the $7K down payment paid, the price we ended up paying was around $28,000!!! With this shock yesterday in the evening I went to the dealer. They said the finance guy was not there, so tomorrow I should show up at 9:00 AM, as around that time he'll be there. I demanded to talk to a manager, who was awfully rude. His point was that it was totally my fault that I signed the contract. He was sure the finance person disclosed every single thing very clearly. He clarified that because I signed the contract, one way or another, that's it, there's no going back. His attitude was awfully rude! Today when I reached the dealership at 9:00 AM, one sales person said the designated finance manager would be available in about 3 minutes. After waiting around for 35 mintues, when I asked him again he said that the finance person was on his way. Something smelt fishy to me. When I talked to someone in the customer service, he confirmed that the guy usually never comes before 11:00 AM. So the sales person lied on my face saying that he should be there in 9:03 AM. By that time I had enough, as I couldn't trust these guys and insisted to see another finance manager. I asked this new finance manager to cancel the contract, and refund my money, but he bluntly denied that. He said the best he could do is request for refund for the additional around $5,000 I paid as insurance and maintenance via there website. I did that and waiting for a reply. If these guys had little bit of shame and responsibility they'd have honored my request to cancel the contract, as I don't want anything to deal with them. Taken together, STAY AWAY FROM ALM WEST HYUNDAI DEALERSHIP. If you still decide to visit at your own risk, just don't trust anything they say at it's face value. Best of luck! More

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