Mandela Williams | Page 2

I have never experienced the friendly and professional ism I received at ALM I will rate them the number 1 dealership in the State of Georgia ism I received at ALM I will rate them the number 1 dealership in the State of Georgia More

by artisstaton911 Verified Customer Verified Customer

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Amazing! I did not feel pressured at all! They did what was needed! Awesome work! I did not feel pressured at all! They did what was needed! Awesome work! More

by NMFOSTER80 Verified Customer Verified Customer

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This dealership was very professional and friendly. I visited this location multiple times in the buying process and was welcomed each time I visited this location multiple times in the buying process and was welcomed each time More

by kbuck316 Verified Customer Verified Customer

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Everything was fast and efficient. I was able to get everything done in one day. I was able to get everything done in one day. More

by hywrdpoetic23 Verified Customer Verified Customer

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I'll try to give my objective review of these guys. I went last Sunday to buy a used Hyundai Elentra from these guys. A sales person (named Julian I believe) took for a test drive and we liked the I went last Sunday to buy a used Hyundai Elentra from these guys. A sales person (named Julian I believe) took for a test drive and we liked the car. He than brought the price which I believe was 24 thousand something. I told him that my budget is not more than 21 thousand drive-out cost, and I'm sure they could neve give me the price. He talked to the manager and to my surprise he lowered it down to 21K and got my signature that it was okay. In the finance department, the guy also looked very courteous. At one point he stated that if I change the oil of the car for next 3 years, he'll lower my monthly payment by about $20. So my wife, in whose name the car is, is good faith signed everything in ipad fully trusting him. Later on with all surprise we discovered that he made us sign service and other warranty contracts worth about $5,500. He ABSOLUTELY didn't clearly mention it to us. The surprise struck me yesterday, when my wife said that the amount financed was about $21,000. I'm like what? I paid them $7,000 down payment. So the finance amount should be about $13,000, with the total amout to be $21,000. But with the $7K down payment paid, the price we ended up paying was around $28,000!!! With this shock yesterday in the evening I went to the dealer. They said the finance guy was not there, so tomorrow I should show up at 9:00 AM, as around that time he'll be there. I demanded to talk to a manager, who was awfully rude. His point was that it was totally my fault that I signed the contract. He was sure the finance person disclosed every single thing very clearly. He clarified that because I signed the contract, one way or another, that's it, there's no going back. His attitude was awfully rude! Today when I reached the dealership at 9:00 AM, one sales person said the designated finance manager would be available in about 3 minutes. After waiting around for 35 mintues, when I asked him again he said that the finance person was on his way. Something smelt fishy to me. When I talked to someone in the customer service, he confirmed that the guy usually never comes before 11:00 AM. So the sales person lied on my face saying that he should be there in 9:03 AM. By that time I had enough, as I couldn't trust these guys and insisted to see another finance manager. I asked this new finance manager to cancel the contract, and refund my money, but he bluntly denied that. He said the best he could do is request for refund for the additional around $5,000 I paid as insurance and maintenance via there website. I did that and waiting for a reply. If these guys had little bit of shame and responsibility they'd have honored my request to cancel the contract, as I don't want anything to deal with them. Taken together, STAY AWAY FROM ALM WEST HYUNDAI DEALERSHIP. If you still decide to visit at your own risk, just don't trust anything they say at it's face value. Best of luck! More

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Mandela is the bomb dot com! His smile will brighten anyone’s day and I would highly recommend his assistance if and when visiting. His smile will brighten anyone’s day and I would highly recommend his assistance if and when visiting. More

by scott.d3737 Verified Customer Verified Customer

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My experience was outstanding The dealership was nice All dealership associates were attentive My sales person and finance were great nice All dealership associates were attentive My sales person and finance were great More

by karensparksmitchell Verified Customer Verified Customer

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Quick and informative. Made the process seamless. Answered any questions that I had. Even after I bought the car. Made the process seamless. Answered any questions that I had. Even after I bought the car. More

by KORBINLEMONDS5 Verified Customer Verified Customer

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They both did a really good job helping me with my suv. I will go back to them for my next car. I will go back to them for my next car. More

by nakei025 Verified Customer Verified Customer

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Everyone was so professional and the technician explained everything they did and what they recommend explained everything they did and what they recommend More

by thebuddysystem.ma Verified Customer Verified Customer

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