Mandy Mikolichek | Page 2

All of the staff at Brookdale Mitsubishi where a joy to work with. Everyone was polite, honest, and friendly! work with. Everyone was polite, honest, and friendly! More

by BW Verified Customer Verified Customer

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So impressed! ! Great experience - had a wonderful salesman, finance manager, and service technician that we had dealings with. Would definite buy another vehicle ! Great experience - had a wonderful salesman, finance manager, and service technician that we had dealings with. Would definite buy another vehicle here, and recommend it to others! More

by mkanderson0 Verified Customer Verified Customer

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Chad Walczak at Luther Mitsubishi Mazda is number 1. He has been my go to guy for almost 10 years and I wouldn't go anywhere else!!! He has been my go to guy for almost 10 years and I wouldn't go anywhere else!!! More

by jytaurus Verified Customer Verified Customer

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Easy to work with. Made the process simple and easy even though we were 200 miles away. Made the process simple and easy even though we were 200 miles away. More

by chads4 Verified Customer Verified Customer

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Everyone was so awesome to work with and extremely friendly. Smooth process I will refer many this direction! friendly. Smooth process I will refer many this direction! More

by dregan1 Verified Customer Verified Customer

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It was the best experience ever. Vadim was the best. He listened & delivered. I will definitely send him referrals. Vadim was the best. He listened & delivered. I will definitely send him referrals. More

by mrsturner26 Verified Customer Verified Customer

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Everyone I worked with or spoke to to buy my new car was so friendly and helpful , they made it a great experience and would definitely recommend to family and friends so friendly and helpful , they made it a great experience and would definitely recommend to family and friends More

by RIS0217 Verified Customer Verified Customer

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I have now purchased 3 cars from Ross at Luther Brookdale and my roommate has also purchased a car from him and I keep coming back because of his friendliness, willingness to listen to what I'm looking for a and my roommate has also purchased a car from him and I keep coming back because of his friendliness, willingness to listen to what I'm looking for and how he 'goes to bat' for me with finance when needed. When I come to see him, I tell him what I'm looking for, what my budget is, what my down payment amount is, and he goes to work to try and make it happen. Mandy was great to work with in finance as we went over everything, and she triple checked to make sure all of the paperwork was accurate. The other reason I keep going back is also the Service department. I like to joke that Ben in the Mitsubishi Service department is my 'best friend'. He always tells me like it is, if he can find me an extra couple dollars off, he does. One time I noticed my headlight went out on my 2019 Outlander, as I was on my way out of town the day before Thanksgiving. The dealership was on my way out of town and i called from the car (at about 4:00 pm) and asked if there was any way they could help me out. They said 'stop on in and we'll get you fixed' - and they did. They had the light bulb already waiting and I was in and out in 15 - 20 minutes. Since Covid, they've also adding a video of the technician's check of everything and if they have any recommendations, they actually show you why in the video. As a female, I like the no-pressure approach and also being explained issues so that I can understand what it is and the impact if it is or isn't fixed. This is what I get from Ben and the team. More

by LISA.JACKSON0 Verified Customer Verified Customer

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Mike Davis and team were very helpful courteous and gave us great service. Will recommend. us great service. Will recommend. More

by mjtrober Verified Customer Verified Customer

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Great experience during the sale. Customer service after the sale has been less adequate. Have sent multiple emails with no response. the sale has been less adequate. Have sent multiple emails with no response. More

by alanreiman Verified Customer Verified Customer

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