Manny Diaz

I didn't want to do this but you keep sending me emails. So you asked for it. Sales Team 10/10, Finance Team 10/10. Maintenance Team 3/10. Upon delivery I found the "replaced battery" loose and not pro So you asked for it. Sales Team 10/10, Finance Team 10/10. Maintenance Team 3/10. Upon delivery I found the "replaced battery" loose and not properly bolted down, 2 leaking tires that showed to be repaired. All 5 tires date code from 2020 (that's over 5 years old). I requested them to do alignment prior to delivery, that never happened. I have a list but I'm sure this will be disregarded. And don't get me started on the 48volt auxiliary battery under the jeep. All in all. A vehicle with 12K miles should have been looked over better by your team. Lesson learned. More

by knight.donnie04 Verified Customer Verified Customer

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I have bought a couple vehicles from you and the whole process flows smoothly. I would recommend Planet Ford in Humble highly. process flows smoothly. I would recommend Planet Ford in Humble highly. More

by christinawoodall2009 Verified Customer Verified Customer

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Hector Estrada is very excellent sales man I recommended him is very respectful man’s and explain everything you asked him is very respectful man’s and explain everything you asked More

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Dominic was my salesperson and he did a very good job of taking care of me. the only reason I gave "home delivery" a poor score is because it wasn't delivered. I was told they were "short staffed and couldn taking care of me. the only reason I gave "home delivery" a poor score is because it wasn't delivered. I was told they were "short staffed and couldn't bring it to me" so I had to drive to the dealership to pick it up. (58 Miles) More

by CANDY7 Verified Customer Verified Customer

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Overall process was quick and easy. Very professional. Atmosphere was clean. Financing was good. Overall experience was pleasant. Very professional. Atmosphere was clean. Financing was good. Overall experience was pleasant. More

by christinawoodall2009 Verified Customer Verified Customer

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Love the service in general. My truck was fixed in a very timely manner.. Thank you! My truck was fixed in a very timely manner.. Thank you! More

by Pchavarr1977 Verified Customer Verified Customer

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Very satisfying whit planet ford vendors and finances mans they attended very good I recommend mans they attended very good I recommend More

by AUDEN_GUEVARA Verified Customer Verified Customer

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The experience was the best I have ever had purchasing a vehicle. Richard Fuller is absolutely the best sale person I have dealt with. He made the entire process painless and fast. vehicle. Richard Fuller is absolutely the best sale person I have dealt with. He made the entire process painless and fast. More

by erict3 Verified Customer Verified Customer

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A great experience from finding what I wanted to down to the Financials. Definitely will be back again. the Financials. Definitely will be back again. More

by CLJ38ONES Verified Customer Verified Customer

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Friendly and easy to work with. Very helpful and knowledgeable about what I wanted to ask. Very helpful and knowledgeable about what I wanted to ask. More

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