Manny Diaz | Page 3

Generally great and smooth process with the sales team. Only nitpick is the time it took with the finance team. Only one staffer was there to assist 3-4 customers. Once there it went well enough. Kenadi Only nitpick is the time it took with the finance team. Only one staffer was there to assist 3-4 customers. Once there it went well enough. Kenadi is a superstar and should get a raise! More

by Keir_huery Verified Customer Verified Customer

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This is my fourth truck to purchase from them and each time has been great. time has been great. More

by shawnfolks7 Verified Customer Verified Customer

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Randall Reed, Planet Ford is the best in Texas hands down! Professional Customer Service from the Sales Team all up to the Financial Team and above!! down! Professional Customer Service from the Sales Team all up to the Financial Team and above!! More

by Clifton Mapp Verified Customer Verified Customer

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Quick smooth transaction. Gave me a very nice deal on my trade in. Manny in finance helped me out with a different buying option that fit my way of life better than a straig Gave me a very nice deal on my trade in. Manny in finance helped me out with a different buying option that fit my way of life better than a straight out buy. Much appreciated. More

by ARTURO.TORRES1987 Verified Customer Verified Customer

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We had check for full amount on vehicle we purchased. The finance person insisted on getting our apartment lease faxed over to him. The vehicle was NOT financed at Randall Reed so not understanding why t The finance person insisted on getting our apartment lease faxed over to him. The vehicle was NOT financed at Randall Reed so not understanding why this info was needed. More

by mbmontemayor Verified Customer Verified Customer

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Rey was on point kept in contact with me until sales was final he made sure that all ties where done before I had to come in and do last of sales transactions.Manny was so professional it really was a smoot final he made sure that all ties where done before I had to come in and do last of sales transactions.Manny was so professional it really was a smooth and convenient for me.Manny was so pleasant during the whole process I really would recommend these two to anyone to have them handle the process of buying a vehicle. More

by thecarvet Verified Customer Verified Customer

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I have been doing business with this location for over 30 years and have purchased over 25 new vehicles. I consider them a family business and have been treated very well. From the top all the way down inc years and have purchased over 25 new vehicles. I consider them a family business and have been treated very well. From the top all the way down including finance, everyone has been great! Thank you! More

by CASARES96 Verified Customer Verified Customer

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Michael took excellent care of me, and Manny in finance was also excellent in his taking care of my needs was also excellent in his taking care of my needs More

by rwstockett Verified Customer Verified Customer

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Awesome Awesomeness awesome awesome awesome Awesome Awesomeness awesome awesome awesome Awesome Awesomeness awesome awesome awesome Awesome Awesomeness awesome awesome awesome Awesome Awesomeness aweso Awesomeness awesome awesome awesome Awesome Awesomeness awesome awesome awesome Awesome Awesomeness awesome awesome awesome Awesome Awesomeness awesome awesome awesome More

by velasquezcarlos2000 Verified Customer Verified Customer

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Clean receptive and courteous However, I found issues with invoice after I arrived home and got title to pay taxes and register vehicle. The issue is outlined as follows: 1. Price of Vehicle is 33,427 with invoice after I arrived home and got title to pay taxes and register vehicle. The issue is outlined as follows: 1. Price of Vehicle is 33,427.64. Which is $927.64 more than we agreed at $32,500.00 2. Cash price shows $33,677.64. Where did this number come from? All columns above it are N/A 3. Unpaid balance shows $33,913.65 which includes a. Cash Price of $33,677.64 (not correct) b. Documentary Fee: $149.99 - OK c. Dealer's Inventory tax $56.01 - OK d. Tags and Title: $24.00 - OK I probably should have reviewed this closer before I signed or earlier, but it looks like i paid more than agreed to. I understand the Theft Warranty was added to the price that awas $499.00 I believe. THis should have made the price of the vehicle $32,999.00 not $33,427.64 and definitely not $33,677.64. It appears that I paid more than I should have by almost a $1,000.00. Which means I will pay more in taxes to register the vehicle. I hope we can get this resolved. As of now I could not recommend Planet Ford to my family, friends and acquantices. Martin Priest More

by mlpriest1960 Verified Customer Verified Customer

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