Manny Garcia | Page 22

Excellent Customer Service and Fair Prices! So happy to have made a deal with Rusty Wallis Honda! Kevin sold me a brand new 2017 Honda Accord Sport SE and I worked with Manny on the financing. I So happy to have made a deal with Rusty Wallis Honda! Kevin sold me a brand new 2017 Honda Accord Sport SE and I worked with Manny on the financing. If you go to Rusty Wallis Honda make sure you ask for these guys. They understood my concerns as a first car buyer and went above and beyond to make sure I felt comfortable making the purchase, and most importantly agreed to sell me the car for a very FAIR price. Furthermore, they didn't waste my time. They knew what I wanted and we got right down to business. I visited two other Honda dealerships in the Dallas area and their best offers were at least $2K more than the final deal I made with these guys. Do yourself a favor and at least give Rusty Wallis Honda a chance to give you their best offer. You'll be glad you did. More

Helpful 0

Report | Print

New Car Purchase I purchased a brand new 2017 Honda Civic from Luis Valadez and I was so nervous about the whole process. I can honestly say I didn't have a clue what I purchased a brand new 2017 Honda Civic from Luis Valadez and I was so nervous about the whole process. I can honestly say I didn't have a clue what I was doing. However, Luis Valadez calmed my nerves and helped this process become one that will tremendously change the life for my son and I. I couldn't be happier and I still sit in my car every morning truly grateful. One decision can change a person's life. Thank you Luis and the Rusty Wallis family. More

Helpful 0

Report | Print

Terrific car buying experience My wife and I bought a certified pre-owned Honda Accord. Kevin Harper was extremely helpful and patient during the entire process, including when we My wife and I bought a certified pre-owned Honda Accord. Kevin Harper was extremely helpful and patient during the entire process, including when we hit a hiccup that could have been a major issue. Everyone at Rusty Wallis (especially Kevin and Manny Garcia in Financing) handled that issue perfectly and my wife and I are very happy with the car that we bought. We have now bought three vehicles at Rusty Wallis and we also use them to service our vehicles. We would highly recommend this dealership. Big thanks to Kevin Harper and Manny Garcia for making what can be a very painful process an overall great experience. More

Helpful 1

Report | Print

John Hargis is an Angel/My Lifesaver I was referred to John by my Credit Union, as soon as he received my inquiry he contacted me to see how he could help. I was already frustrated with a I was referred to John by my Credit Union, as soon as he received my inquiry he contacted me to see how he could help. I was already frustrated with another Honda dealership with incompetent employees and really didn't want to have to deal with what I had already experienced. I explained to him what I desired and he listened. He was straightforward with me and worked hard to make it happen. Although we had to come up with a Plan B, he made sure to go above and beyond to make sure I understood everything so I could start moving in the right direction. We have a understanding that we are stuck with each other forever lol! The Lord couldn't have sent a better, trustworthy person my way right when I needed it. Thank You John for all of your hard work and being a genuine and solid person! More

Helpful 0

Report | Print

Great deal, nice people! We drove over 3 hours to look at a car here at rusty wallace Honda in Dallas Tx. We were pleasantly surprised at how honest and nice our salesman, Eri We drove over 3 hours to look at a car here at rusty wallace Honda in Dallas Tx. We were pleasantly surprised at how honest and nice our salesman, Eric Collier Sr. was. He told us everything we needed to know and he answered all of our questions. As first time car buyers, we were fearful! Eric Collier Sr. put our minds as ease with it all. Very nice people and we got a great deal! More

Helpful 0

Report | Print

Awesome car buying experience I had found a 2014 Accord Sport that I fell in love with online and contacted Rusty Wallis Honda to see where Id be on my trade in knowing Id go upsid I had found a 2014 Accord Sport that I fell in love with online and contacted Rusty Wallis Honda to see where Id be on my trade in knowing Id go upside down on it. Eric Collier was the salesman I spoke with and got some numbers going with him since we live one hour away and didnt want to drive that far and get turned down due to the negative equity I had on my old car. Long story short Eric kept in contact with me through out the process until we arrived to the dealer where he got caught up in the middle of sale. Jeff Spangler then aided us through out the rest of the sale along with the finance guy Manny Garcia. Overall it was a great experience buying our new car. I dont think it could have went smoother. On top of all that Eric followed up with a call when we arrived home just asking how everything went. Thank you Rusty Wallis Honda and yalls great service. My family appreciates it alot, More

Helpful 0

Report | Print

Everything is Awesome I live in McKinney which isn’t terribly far away, but I admit that Rusty Wallis Honda wasn’t originally on my short-list of dealerships to visit when I live in McKinney which isn’t terribly far away, but I admit that Rusty Wallis Honda wasn’t originally on my short-list of dealerships to visit when I began my search for a new, pre-owned vehicle. However, due to a series of fortunate events, that’s where I ended up one Monday night after work. When I pulled into the used car department, I noticed that there weren’t any other cars in the customer parking area. And, on top of that, there was a sales representative hanging around outside the entrance fairly near me. I was starting to get that feeling – you know, that mild feeling of dread/anxiety, like you’re walking into the shark tank and you know you’re not the shark. Anyway, I got out of my vehicle and was pleasantly surprised that I wasn’t immediately accosted by the salesman. Instead, he just casually watched as I looked around before heading toward the building. That’s when I was welcomed – and I genuinely believe that “welcomed” is the right word here – by Kevin Harper. He was extremely pleasant and easy to talk to. I never once got that stereotypical, slick used car salesman vibe. He’s just a regular, nice guy who happens to sell used cars. I had been doing research for days, so I had a pretty good idea of exactly what I was looking for, and I knew that they had exactly one car on the lot which fit the description: a three year old, certified Civic, with 30-40K miles. Sadly, someone had beaten me to it. Well, since I was already there, I decided to take a look around and see what else they had – mainly to firm up in my mind what color I wanted when I went out shopping again later that week. Well, Kevin walked me around and showed me what they had, and he even drove me to the back of the lot and showed me some of the inventory which they had just purchased but that hadn’t been through the reconditioning process yet. I saw a couple of vehicles which I liked but based on the years (newer) and the mileage (lower), I knew they were out of my price range. That’s when my new friend Kevin Harper said something I was highly skeptical about: What if we can make the numbers on one of these work out the same as the car I had seen online before? Well, I didn’t have anywhere else to be that night, and there weren’t tons of customers or anything for me to be taking him away from, so I figured, why not – I’ll go along with this for a bit; I was kind of curious to see how it would play out. So, we got in the office and started looking at the numbers. I had read a ton of articles online about how you’re supposed to negotiate the best deal with a used car salesman; things to do; things to not do. Well, since I was pretty confident we were going to be *really* far apart on price and weren’t going to be making a deal on any of the cars we had been looking at, I decided to just toss all of that advice out the window and tell him straight-up how much I could afford to make as a down payment and how much I could afford to spend each month, both what I was comfortable spending and what I could stretch and spend. And if they had a car on the lot that I wanted and would work with those numbers then we would be in business. So, here is the awesome part: After a bit of back and forth, we ended up coming to an agreement on a much better car than I thought I was going to be able to afford at a price that was exactly within my budget! Instead of getting a three year old, certified Civic, with 40K miles, I ended up making a deal on a one year old Civic with just over 20K miles. I literally got more car for my money than I was expecting, and I couldn’t be happier. How awesome is that!?! I mean, seriously, when was the last time you bought a car and actually felt good about the experience? Well, if you’re in the market for a certified Honda, visit Rusty Wallis Honda, ask for Kevin Harper, and then see for yourself. Well, if you’ve read this far and are still with me, here’s how the rest of the process went down. Next up was financing with Manny Garcia. He was so much nicer than the last finance person I worked with – of course, that was at a different dealership ‘which shall not be named.’ He didn’t try to sell me a bunch of needless add-ons, though he did make a very reasoned argument for why I should consider purchasing an extended warranty. There was a small hiccup with the interest rate, but only because the banks were closed so they couldn’t negotiate a percentage lower than what they had on file for my credit rating (which was in the highest bracket). I was confident I would qualify for a lower rate, so I asked to take the buyer sheet and just call around in the morning (while they did the same) to secure the loan and then finish the deal in the morning. That’s when I was introduced to Mr. Syed Abidi, the new car sales manager. He was happy to modify the contract slightly so that I was guaranteed to get rate I wanted and after visiting with me he even authorized a modest price adjustment to the vehicle as well. Don’t get me wrong, it isn’t like he lowered the price by thousands of dollars or anything, but it was enough to move my payment from my ‘stretch budget’ back towards my original, ‘comfortable budget.’ I’m sure they still made money on the deal, but it was an unexpected courtesy that made me an even more satisfied customer. So much so, in fact, that Rusty Wallis Honda will now be the first place I shop for all of my future car purchases. Dot. The End. TL/DR: Great staff. Great service. Oh yeah, and I got an awesome deal on an awesome car – even better than what I expected or though was possible. Tags: Rusty Wallis Honda, Kevin Harper, Manny Garcia, Syed Abidi, Awesome More

Helpful 1

Report | Print

Finance Department Finance department told me one thing but wrote another thing in the contract. Then when ask about it, the guy couldn't remember. I will not buy from R Finance department told me one thing but wrote another thing in the contract. Then when ask about it, the guy couldn't remember. I will not buy from Rusty Wallis. They use the bait and switch tatic. Make sure you get everything i writing before your contract is written. Have finance guy sign your paper. More

Helpful 0

Report | Print

Good experience buying a new car at Rusty Wallis Honda. Everyone at Rusty Wallis is all about taking care of its customers. I had a good experience buying a new car there. Ray Castillo explained the vehicle Everyone at Rusty Wallis is all about taking care of its customers. I had a good experience buying a new car there. Ray Castillo explained the vehicle features and offered different packages at a reasonable price. Thanks. More

Helpful 0

Report | Print

Buying Used I did my research online first and had already narrowed down my choices when I contacted Rusty Wallis Honda. The vehicle was represented well (2014 S I did my research online first and had already narrowed down my choices when I contacted Rusty Wallis Honda. The vehicle was represented well (2014 Subaru Forester Limited) including a "Good" rating from carguru.com and also a good dealer rating from both carguru and cars.com. I contacted the dealership and was put in touch with "Mannie". He responded immediately and after some thought and scheduled arrangement we set up a time to look at the vehicle. Mannie had something come up but connected me with "Alan". When we got to the dealership, Alan was busy with a walk in customer but got us immediate help:"Jeff". Sounds like we were passed around but that would be the wrong conclusion. The folks were there ready to help us and not at all pushy. Great overall experience with no hassles! More

Helpful 0

Report | Print