Manny Garcia | Page 6

Reliable Nissan responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations—that’s never the impression we want to leave. At Reliable Nissan, we take concerns like yours seriously and would appreciate the opportunity to learn more about what happened and how we can make things right. Please reach out to us directly at 505-340-5884 so we can address your concerns personally.

Reliable Nissan responded

We understand your concern regarding the issues you encountered after being told your vehicle was ready. Being told different things multiple times and having to escalate to the dealership manager just to get a resolution is certainly not the kind of follow-up anyone expects, especially when you're relying on clear communication and efficient service. We value your loyalty and the fact that you’ve had good experiences with us in the past. If you're willing, we'd appreciate the chance to follow up with you personally. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can better understand what happened and ensure your concerns are addressed.

Reliable Nissan responded

Thank you, Jeanine! We're thrilled to hear that you had such a positive experience with our service. Loving your car again is what we aim for! We appreciate your support and look forward to serving you again soon.

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Ramon provided you with the support you needed. Our team is always here to ensure you have a great experience. Drive safe!

Reliable Nissan responded

We're glad to hear that Ramon was able to assist you with your concerns in such a respectful and professional manner. He truly strives to understand and address any issues, and it's great to know his efforts made a positive impact. If there's anything else you'd like to discuss or if you have any further questions, please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experience with our team. Your kind words motivate us to keep providing excellent service. We appreciate your recommendation and look forward to welcoming you back soon!

Reliable Nissan responded

We’re thrilled to hear about your great experience! It’s wonderful that you found the perfect car with us. Your satisfaction is our priority, and we appreciate your feedback!

Reliable Nissan responded

Thank you, Gloria! We're thrilled to hear you had such a positive experience with our service department. Our team takes pride in providing courteous and respectful service, and your feedback means a lot to us. We look forward to seeing you again!

Reliable Nissan responded

Thank you so much for your continued loyalty over the years! We're truly honored to have earned your trust across multiple vehicles. It's great to hear that both our service and sales teams have consistently provided you with knowledgeable, helpful support. We’re always here to make sure you feel confident and informed every step of the way. Looking forward to many more visits!

Reliable Nissan responded

Thank you! We're thrilled to hear you had a great experience with us. Our team works hard to provide reliable service and expertise, so it's wonderful to know you appreciated it. We look forward to assisting you again in the future!