Manny Garcia | Page 9

Reliable Nissan responded

Thanks for the awesome feedback! We're thrilled to hear about your positive experience with Dave. Our team always aims to go above and beyond, and it's great to see that reflected in your visit. We appreciate your support!

Reliable Nissan responded

We understand how frustrating it can be when necessary parts are on backorder, and we recognize the importance of ensuring warranty repairs are handled smoothly. Our team strives to provide the best service possible, and delays in parts availability can be just as frustrating for us as they are for our customers. We would appreciate the opportunity to look into this further and find a resolution for you. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com so we can discuss your situation in more detail.

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you had a positive experience with our warranty service. Our team works hard to ensure prompt and efficient service, and it’s great to see that reflected in your experience. We appreciate your support!

Reliable Nissan responded

It’s disappointing to hear that your experience with our service team did not meet expectations. A vehicle with only 5,000 miles should receive thorough care, and we understand your frustration regarding the recommendation for new tires instead of addressing the defective one. Customer service is a priority for us, and we would like the opportunity to discuss this further and make things right. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can better understand what happened.

Reliable Nissan responded

We strive to provide timely service, and we regret that we did not meet your expectations on this occasion. We would like to address this concern further to ensure your next visit is more efficient. Please feel free to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can assist you further.

Reliable Nissan responded

Thanks, Robert! We're thrilled to hear you had a great experience with us. Your appreciation means a lot to our team, and we’re always here to help you. Looking forward to seeing you again!

Reliable Nissan responded

We strive to provide excellent service, and we clearly missed the mark with you. We’d like the opportunity to address your concerns directly and find a resolution that works for you. Please don’t hesitate to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

Reliable Nissan responded

We understand how frustrating this must be, and we want to make sure we address these concerns properly. We would appreciate the opportunity to revisit your vehicle's service history and work towards a solution that meets your expectations. Please feel free to contact Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can discuss this further.

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experience. Our team is dedicated to providing top-notch service and knowledge, and we're glad it shows. Looking forward to seeing you again at the dealership!

Reliable Nissan responded

Thanks! We’re thrilled to hear you’re satisfied with our service. Your support means a lot to us, and we can’t wait to welcome you back for your next visit!