Manny Patel

I cannot say enough good things about Southern Ford in Newport News. The process purchasing our Explorer was great, they were extremely accommodating. Patrick was amazing finding what we were looking for Newport News. The process purchasing our Explorer was great, they were extremely accommodating. Patrick was amazing finding what we were looking for and working through the purchase process. Fast forward to a service we needed on the Explorer. With the help from Elijah, Manny, and Phillip we were able to stay on the road with a vehicle while service was being completed. Constant updates from these individuals through the whole process. With no real appointment they fit our vehicle in and did a great job getting it back on the road. This dealership is phenomenal and everyone we have dealt with has been amazing. More

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Josh was extremely knowledgeable on all the products. I was extremely satisfied with the level of support. I will definitely continue using this team. I was extremely satisfied with the level of support. I will definitely continue using this team. More

by CTBRODIE71 Verified Customer Verified Customer

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Kevin was very friendly but didn’t put the details in, causing us to need the car another day . Thankfully the Manager responded and helped get the issues resolved.. causing us to need the car another day . Thankfully the Manager responded and helped get the issues resolved.. More

by albanojamie Verified Customer Verified Customer

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The person who worked on my truck, needs to be more careful and pay more attention to what they are doing. Have more respect for people automobiles. If a technician doesn’t know how to do something, th careful and pay more attention to what they are doing. Have more respect for people automobiles. If a technician doesn’t know how to do something, then go and ask a more experience technician. More

by Shelby Super Snake Verified Customer Verified Customer

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Excellent customer service and support. Attention to detail was great. Quickly in and out. Didn’t wait long for my truck to be serviced. Attention to detail was great. Quickly in and out. Didn’t wait long for my truck to be serviced. More

by timgoogin80 Verified Customer Verified Customer

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Excellent service for my oil change service technician was first class and did a amazing job on time and very accommodating could not be happier with the service was first class and did a amazing job on time and very accommodating could not be happier with the service More

by PAULTWILCOX Verified Customer Verified Customer

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Jake, Manny and Jared were very helpful again. This is my second purchase at this location This is my second purchase at this location More

by davek3332 Verified Customer Verified Customer

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Eddie Marshall made sure to get the transit van in and serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the serv serviced in a quick and timely fashion. Yulia Conway did an excellent job of setting the appointment and communicating time expectations for the service. More

by JON.CONWAY1987 Verified Customer Verified Customer

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Always great service and personnel are friendly, knowledgeable and helpful. Would recommend to anyone looking for a vehicle or service. knowledgeable and helpful. Would recommend to anyone looking for a vehicle or service. More

by PRVINYARD Verified Customer Verified Customer

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Failure to follow through on my continued service required on my new 2024 Ranger. Service not communicate with me either even after weeks of waiting. I regret buying my new Ranger from Southern Ford. required on my new 2024 Ranger. Service not communicate with me either even after weeks of waiting. I regret buying my new Ranger from Southern Ford. More

by BAKER06 Verified Customer Verified Customer

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