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Manny Villegas
Manny Villegas at Nissan of Torrance
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Manny Villegas | Page 5

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.5
532 Reviews
4.5

532 Reviews

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532 Reviews of Manny Villegas

October 25, 2023

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Employee Rating

Manny my service rep was wonderful. Kept me in the loop of everything that was going on with my car in real time More

by JABA_45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Richard Burns

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Oct 27, 2023

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2023

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This dealership is very professional. Our car was serviced in a very timely manner. Thanks! More

by LAWSONJRD
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Recommend Dealer
Yes
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Oct 27, 2023

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. Thank you for taking the time to leave a review. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2023

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The service was very quick. I appreciate the good customer service. Would definitely recommend Manny. More

by ALVAREZAZUL01
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Recommend Dealer
Yes
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Oct 27, 2023

Nissan of Torrance responded

Hello Azul, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 21, 2023

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Service was excellent; staff is very friendly and helpful. Highly recommend this dealership and will go back when service is needed More

by Antoinette Laffitte
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2023

Nissan of Torrance responded

Hello Antoinette, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager.

October 21, 2023

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Terrible customer service . Been in multiple times and you have me coming back for more More

by MARK.MCCONICO2
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alisa Retunski

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Oct 24, 2023

Nissan of Torrance responded

Hello Mark, we completely understand your frustration; however, as Alisa explained to you via text there is a process that we must follow and when and how long Nissan takes to respond to us, is truly out of our control. All we can do is continue to follow up with them, just like you are following up with us. I read through the text thread between you and Alisa and all though we are adults, and you are not directing your cursing words at her, foul language will not be tolerated. I know you are upset about the multiple request the manufacturer is making, but that too is out of our control; believe me when I say we too want your radio replaced and functioning as designed. Alisa advised you to contact Nissan Consumer Affairs to escalate this, but instead we get hit with a negative review. On our end we have and are doing what is asked of us. We truly apologize that you feel this way about the customer service we provided, as we are just doing what is asked of us in order to have your radio fixed. Best of luck to you! Kind Regards, Elizabeth Reyes Customer Relations Manager.

October 19, 2023

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I like the dealership and I will continue to do business with you.thank you More

by MS.DEE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Oct 21, 2023

Nissan of Torrance responded

Hello Ms.Dee, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 19, 2023

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Employee Rating

All is ok thanks for your help see you next time you have nice team More

by Juanc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, David Campos, Richard Burns, Jimmy Vasquez , Cesar Maldonado, Alisa Retunski

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Oct 21, 2023

Nissan of Torrance responded

Hello Juan, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2023

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Every person I meet in the dealership is very courteous and offer assistance. Especially the service advisor Manny. The advisor is extremely helpful and offer saving tips. More

by petertse
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Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 13, 2023

Nissan of Torrance responded

Hello Peter, we are so happy to read such a great review about Nissan of Torrance! We are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 11, 2023

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Employee Rating

The dealership treated me well and offered great hospitality. They explained things towards me and were nice. More

by EMESICHIKEZIE
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Recommend Dealer
Yes
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Oct 13, 2023

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 09, 2023

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Manny was a great service representative. He always kept me updated with the progress on my vehicle, and the time it would take. More

by RICARDOREYNOSO
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Service Communication
Recommend Dealer
Yes
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Oct 10, 2023

Nissan of Torrance responded

Hi Ricardo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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