Manuel Cruz | Page 31

Friendly staff. Very professional. Everything was on time. Quality of the work was very good. Would visit again if service is needed. Over all a good experience. time. Quality of the work was very good. Would visit again if service is needed. Over all a good experience. More

by ALLENP Verified Customer Verified Customer

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I previously only had my car serviced at the BMW dealership in Beverly Hills. I will be only going to Pacific BMW for my service needs going forward. From booking the appointment and having many tim dealership in Beverly Hills. I will be only going to Pacific BMW for my service needs going forward. From booking the appointment and having many time slots available to a short wait time before my awesome consultant, Manny came out to greet me after arriving. They did the required maintenance on my car and educated me about what things will be due in the coming months. The communication with Manny was ongoing and easy through text. More

by tiffanyl.schultz Verified Customer Verified Customer

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Normally top tier service but there seems to have been some turnover in advisors, which led to delays. I had to find my advisor, and noticed several other parties waiting for extended periods of time. some turnover in advisors, which led to delays. I had to find my advisor, and noticed several other parties waiting for extended periods of time. More

by Marzzg Verified Customer Verified Customer

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Henry was the best service associate I have ever had and this is my third BMW. The personalized treatment is beyond anything I have ever encountered. this is my third BMW. The personalized treatment is beyond anything I have ever encountered. More

by SUE.matich Verified Customer Verified Customer

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The service a got yesterday was superior, quick and efficient. I was really impressed, treated with kindness is always a plus. I left very satisfied. efficient. I was really impressed, treated with kindness is always a plus. I left very satisfied. More

by Annick Verified Customer Verified Customer

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Handled with the utmost professionalism and care. Manny helped me on his day off and Vanessa was great. All around excellence and care was given to my car's immediate need. helped me on his day off and Vanessa was great. All around excellence and care was given to my car's immediate need. More

by ericmdecastro Verified Customer Verified Customer

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Service techs like Manny Cruz are why I take my car to Pacific BMW. Friendly, courteous and professional. The entire process for getting a loaner was seamless and done on my phone Pacific BMW. Friendly, courteous and professional. The entire process for getting a loaner was seamless and done on my phone More

by Thatmanhal Verified Customer Verified Customer

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Service team is efficient and communication is great. Got a great loaner. I will buy from them again and continue to service my cars here. a great loaner. I will buy from them again and continue to service my cars here. More

by mark@sevahome.com Verified Customer Verified Customer

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Good, make sure all people have mask, the air conditioning and the air is clean and fresh. Please clean the existing glass doors in the service area ( remove the finger prints) overall good exper conditioning and the air is clean and fresh. Please clean the existing glass doors in the service area ( remove the finger prints) overall good experience, friendly staff More

by T.GHALOUSIAN Verified Customer Verified Customer

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Waited too long for my car after payment at the car pick up area. It was hot and we could smell the exhaust from other cars. up area. It was hot and we could smell the exhaust from other cars. More

by ARNY555 Verified Customer Verified Customer

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